Help Center > > FAQs> Solution Partners> Other> Why I Fail to Receive a Verification Code When Registering a Partner Account?

Why I Fail to Receive a Verification Code When Registering a Partner Account?

Updated at: Jan 10, 2020 GMT+08:00

The possible causes are as follows:

  • The verification code email is identified as spam.
  • The email address is invalid.
  • Spaces or other invisible characters are entered before or after the email address.
  • The network or platform has a fault. You can provide the account name and email address entered during the registration to the O&M personnel for fault locating.
  • "mail01.huawei.com" is blocked by the firewall of the partner or customer. It needs to be added to the whitelist.

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