Help Center> Partner Center> User Guide> Distribution Partner Program> Distributor> Sales Management> Authorizing a Reseller to Place Orders and Perform O&M on the Behalf of Customers
Updated on 2023-07-19 GMT+08:00

Authorizing a Reseller to Place Orders and Perform O&M on the Behalf of Customers

A distributor can authorize its associated resellers to place orders and perform O&M on behalf of the customers and can also withdraw the permissions if necessary.

Procedure

  1. Use your Huawei Cloud distributor account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center to go to the Partner Center.
  3. Select Sales > Channels > My Resellers on the top navigation bar.
  4. Grant permissions.

    Select a reseller on the displayed page and toggle on the switch in the Permissions for Placing Order and Performing O&M on Customer's Behalf column.

  5. Select I have read and agree to the Huawei Cloud Distributor Commitment Letter for Operation on Customers' Behalf, enter the verification code, and click OK. After being authorized, the reseller can request authorization from a customer for performing operations on the customer's behalf.

    • Selecting I have read and agree to the Huawei Cloud Distributor Commitment Letter for Operation on Customers' Behalf is necessary for the first-time authorization.
    • Only authorized resellers can place orders and perform O&M on behalf of their customers.

  6. Withdraw permissions.

    Toggle off the switch in the Permissions for Placing Order and Performing O&M on Customer's Behalf column, enter the verification code, and click OK.