Reseller Model

Developing Customers

If a cloud solution provider associates customers in the reseller model, the cloud solution provider can provide the customers with products and services based on Huawei Cloud. For details about how cloud solution providers develop customers, see Customer Development.

Controlling the Budget

A cloud solution provider can set a monthly budget or one-time budget for their customers associated in the reseller model. In this way, the monthly expenditures of customers can be well managed.

A monthly budget reflects total expenditures (calculated based on the list prices) of the customer the latest month. The budget will restore in the following month. A one-time budget reflects total expenditures (calculated based on the list prices) of the customer. It will not automatically restore.

The cloud solution provider can view the budget usage of each customer on the customer details page.

If the expenditure of a customer exceeds a certain percentage of their allocated budget, an alert notification will be sent to the cloud solution provider. In this case, you can take the following measures as a cloud solution provider:

• Adjust the monthly budget or one-time budget for customers.
• Freeze accounts or freeze both accounts and resources.
  • Freezing an Account: If the account of a customer is frozen, the customer cannot buy, renew, or change resources. Some of the provisioned resources may be unavailable, but they still incur fees.
  • Freezing Both an Account and Resources: If both the account and resources of a customer are frozen, the customer cannot buy, renew, or change resources, and all their cloud resources provisioned cannot be used. Unfreeze the resources within 15 days (subject to the time range regulated on the official website) of when they are frozen. Otherwise, the stored data will be deleted and the cloud service resources will be released.

If a customer's expenditure exceeds the allocated budget, Huawei Cloud will automatically restrict the customer from purchasing yearly/monthly products and reserved instances. However, the customer can still purchase pay-per-use resources. To restrict the customer from purchasing pay-per-use resources, the cloud solution provider needs to freeze the account or freeze both the account and resources of this customer.

After a customer associates with a partner, the customer account is frozen by default. The customer cannot purchase products or services until the partner unfreezes the customer account and sets a monthly budget for the customer.

Purchasing Huawei Cloud Products

The expenditures displayed on Billing Center for a cloud solution provider's customer are calculated based on list prices. These figures are used as a reference for resource usage. They do not represent the money spent. The actual expenditures of a customer are provided in the customer bills that are generated by their solution provider for settlement.

Querying Customer Expenditures

After customers purchase Huawei Cloud products and services, the cloud solution provider can query the customers' expenditures in Partner Center.

For details, see Viewing a Customer's Orders and Querying Customer Expenditures.

Customers expenditure summary is not the partner bill and cannot be used as the basis for partners' settlement, payment, or billing.

• The expenditure summary data has a latency. The actual expenditure data is subject to the expenditure details.
• The expenditure summary and details are collected based on Beijing time (GMT+08:00).
• The expenditure summary and details do not include the tax.

Partner Bills

Before 12:00 on the fifth day of each month (Beijing time), Huawei Cloud generates partner bills, bill details, and invoices of the last month. Partners settle the bills with Huawei Cloud.

For details about partner bill fields, see Partner Bill Fields. For details about how partners pay bills, see Payment.

• Only after a reseller customer is associated with a partner, its expenditures can be rolled into the partner's bill.

The monthly bill details of a cloud solution provider contain the expenditure details of each customer. The partner can rate its customers based on the bill details, generate the bills for the reseller customers, settle with the reseller customers, and generate the invoices for the reseller customers.

The settlement rules between the cloud solution provider and its reseller customers are defined by the cloud solution provider.

Revenues and Incentives

Huawei Cloud calculates the revenues of a cloud solution provider based on the incentive policy and distributes incentives to the cloud solution provider accordingly. For details about the partner revenue and incentive policies, consult the ecosystem manager of the region.

For details about how a cloud solution provider applies for its incentives, see Applying to Issue Incentive Earnings.