Updated on 2024-04-30 GMT+08:00

Setting One-Time Budgets for Customers

A partner can set one-time budgets for a customer associated with the partner in the reseller model. The budget will not automatically restore in the next month.

Procedure

  1. Use your account to log in to Huawei Cloud.
  2. In the drop-down list of your account name, click Partner Center.
  3. Select Sales > Customer Business > Customer Management on the top navigation bar.
  4. Select a customer in the Customer/Account Name column and click Set Budget in the Operation column. On the displayed Set Budget page, set Budget Type to One-Time Budget.

    • Automatic account freezing

    • Manual account freezing

    • You can select multiple customers and click Set Budget above the customer list to achieve batch budget setting. The newly budget set will replace the earlier budget set.
    • After the one-time budget is used up, the customer account can be automatically or manual froze based on your needs. Automatic indicates that the system automatically freezes an account upon budget exhaustion. For details about how to manually freeze an account, see Freezing Customer Accounts and Resources.
    • If a customer account is frozen, the customer cannot purchase resources. If you want to unfreeze the account, select Unfreeze Now and click OK.
    • To view the one-time budget adjustment record, click Adjustment Records on the displayed Set Budget page.

  5. Enter a one-time budget value and click OK.

    When a customer is associated with a partner in reseller model, the customer account is frozen by default and they cannot purchase, renew the subscription to, change, or properly use the resources. The partner can select Unfreeze Account when setting the one-time budget for the customer to unfreeze the account.

    A message is displayed indicating one-time budget setting success.

    If partners have enabled the verification code function, a verification code is required to verify the identity.

  6. Click OK.