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HCloud CLI
Updated at: Apr 27, 2022 GMT+08:00

Error Codes

Function description

When a partner invokes an operation API provided by HUAWEI CLOUD, the response body contains the error code and error code description.

  • 4xx: This class of HTTP status code is intended for situations in which the error seems to have been caused by the client, for example, the request contains bad syntax or incorrect parameters. You must ensure the request is correct.
  • 5xx: This class of HTTP status code is intended for cases in which the Huawei Cloud server is aware that it has encountered an error or is otherwise incapable of performing the request. In this case, contact Huawei Cloud customer service.

Error Code Structure Format

{
  "error_code": "xxxx",
  "error_msg": "xxxx"
}

Error Codes

Table 1 Error codes

Status Code

Error Code

Error Message

Description

200

CBC.0000

Success.

Succeeded.

200

CBC.3001

The resource has expired.

The resource has expired.

200

CBC.3002

The resource has been locked.

The resource has been locked.

200

CBC.3006

Unsupported cloud service type.

Unsupported cloud service type.

200

CBC.3016

Expired resources exist.

Expired resources exist.

200

CBC.3106

The order status has changed and no payment can be made.

The order status has changed and no payment can be made.

200

CBC.3112

The coupon or stored-value card has been used.

The coupon or stored-value card has been used.

200

CBC.3124

Resources have been unsubscribed from.

Resources have been unsubscribed from.

200

CBC.3144

Resources are being unsubscribed from or changed.

Resources are being unsubscribed from or changed.

200

CBC.3128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

200

CBC.3141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

200

CBC.3155

Insufficient enterprise project fund quota, or invalid project.

Insufficient enterprise project fund quota, or invalid project.

200

CBC.3162

The add-on package you purchased does not meet payment requirements.

The add-on package you purchased does not meet payment requirements.

200

CBC.3185

The cloud service can only be unsubscribed from as a whole.

The cloud service can only be unsubscribed from as a whole.

200

CBC.3638

Subscription to bandwidth add-on packages cannot be renewed.

Subscription to bandwidth add-on packages cannot be renewed.

200

CBC.3640

Bandwidth add-on packages cannot be unsubscribed from.

Bandwidth add-on packages cannot be unsubscribed from.

200

CBC.5005

The customer is being authenticated by HUAWEI CLOUD.

The customer is being authenticated by HUAWEI CLOUD.

200

CBC.5006

The customer type (individual/enterprise) is different from the customer type stored in HUAWEI CLOUD.

The customer type (individual/enterprise) is different from the customer type stored in HUAWEI CLOUD.

200

CBC.5007

The subscribed products must belong to the same region.

The subscribed products must belong to the same region.

200

CBC.5020

Partial failure.

Partial failure.

200

CBC.5023

The account type does not match the association type.

The account type does not match the association type.

200

CBC.5024

This API cannot be invoked because the association type of the customer is incorrect.

This API cannot be invoked because the association type of the customer is incorrect.

200

CBC.5041

Resources in this order have been unsubscribed.

Resources in this order have been unsubscribed.

200

CBC.5042

Resources cannot be found.

Resources cannot be found.

200

CBC.6006

The required product cannot be found.

The required product cannot be found.

400

CBC.0100

Invalid parameter.

Invalid parameter.

400

CBC.0101

Invalid parameter.

Invalid parameter.

400

CBC.30000010

Invalid order (maybe the order does not exist), unable to operate.

Operation not allowed because the order is invalid or does not exist.

400

CBC.30010036

Renewal is only supported for primary resources.

Renewal is only supported for primary resources.

400

CBC.30050006

Automatic order payment failed.

Automatic order payment failed.

400

CBC.5001

You are not a partner yet.

You are not a partner yet.

400

CBC.5002

The customer does not exist.

The customer does not exist.

400

CBC.5003

Insufficient balance.

Insufficient balance.

400

CBC.5004

You do not have the operation permission to the customer.

You do not have the operation permission to the customer.

400

CBC.7003

The times of the customer sending the verification code has reached the limit.

The times of the customer sending the verification code has reached the limit.

400

CBC.7004

The initiated service operation does not meet the service check item requirement.

The initiated service operation does not meet the service check item requirement.

400

CBC.7181

The credit limit allocated to or withdrawn from the customer account has expired.

The credit limit allocated to or withdrawn from the customer account has expired.

400

CBC.7151

Expired verification code.

Expired verification code.

400

CBC.7152

Incorrect verification code.

Incorrect verification code.

400

CBC.7188

The customer has passed real-name authentication or is being reviewed.

The customer has passed real-name authentication or is being reviewed.

400

CBC.7191

The number of real-name authentication times of the customer exceeds the upper limit.

The number of real-name authentication times of the customer exceeds the upper limit.

400

CBC.7202

Real-name authentication failed.

Real-name authentication failed.

400

CBC.7219

Real-name authentication information does not match the facial image.

Real-name authentication information does not match the facial image.

400

CBC.7253

The picture of the ID card is invalid or blurred.

The picture of the ID card is invalid or blurred.

400

CBC.7254

Currently, registration with HUAWEI CLOUD is not available to users in this country.

Currently, registration with HUAWEI CLOUD is not available to users in this country.

400

CBC.7255

The ID information or mobile number is incorrect.

The ID information or mobile number is incorrect.

400

CBC.7256

The legal entity information is incorrect.

The legal entity information is incorrect.

400

CBC.7257

The enterprise information is incorrect.

The enterprise information is incorrect.

400

CBC.7265

You are a partner and cannot be authenticated as an individual using your real name.

You are a partner and cannot be authenticated as an individual using your real name.

400

CBC.7267

The member account is being associated with a master account and cannot perform real-name authentication again.

The member account is being associated with a master account and cannot perform real-name authentication again.

400

CBC.7281

Your account has been frozen because your consumption has exceeded the budget set by your partner. Therefore, your resource subscription cannot be renewed.

Your account has been frozen because your consumption has exceeded the budget set by your partner. Therefore, your resource subscription cannot be renewed.

400

CBC.99000000

You do not have the operation permission to the customer.

You do not have the operation permission to the customer.

400

CBC.99000004

An exception occurred when the customer authorized rights to the partner.

An exception occurred when the customer authorized rights to the partner.

400

CBC.99000026

Incorrect verification code.

Incorrect verification code.

400

CBC.99000027

Expired verification code.

Expired verification code.

400

CBC.99000028

The email address already exists.

The email address already exists.

400

CBC.99000031

Invalid DomainName.

Invalid DomainName.

400

CBC.99000032

Invalid email address.

Invalid email address.

400

CBC.99000034

Currently, registration with HUAWEI CLOUD is not available to users in this country.

Currently, registration with HUAWEI CLOUD is not available to users in this country.

400

CBC.99000035

You are not a customer of a partner yet.

You are not a customer of a partner yet.

400

CBC.99000036

Invalid password.

Invalid password.

400

CBC.99000038

The account name already exists.

The account name already exists.

400

CBC.99000046

Insufficient budget.

Insufficient budget.

400

CBC.99000049

BindType can not be resale.

The customer associated in Reseller model has no account balance.

400

CBC.99000050

Query for the result of associating partner and its sub-customer timed out. Use the API for querying customers to check the association result.

Query for the result of associating partner and its sub-customer timed out. Use the API for querying customers to check the association result.

400

CBC.99000051

Customer creation failed because this mobile number or email address has been preregistered by Huawei.

Customer creation failed because this mobile number or email address has been pre-registered by Huawei.

400

CBC.99000055

Referral model not supported.

Referral model not supported.

400

CBC.99003002

The resource has been locked.

The resource has been locked.

400

CBC.99003004

The resource has dependencies.

The resource has dependencies.

400

CBC.99003005

The resource is being provisioned.

The resource is being provisioned.

400

CBC.99003006

Unsupported cloud service type.

Unsupported cloud service type.

400

CBC.99003012

The resource ID does not exist.

The resource ID does not exist.

400

CBC.99003016

The resources have expired and been deleted or do not exist.

The resources have expired and been deleted or do not exist.

400

CBC.99003100

This operation is not allowed because some resources are included in your orders to be paid.

This operation is not allowed because some resources are included in your orders to be paid.

400

CBC.99003106

The order status has changed and no payment can be made.

The order status has changed and no payment can be made.

400

CBC.99003108

Unavailable discount.

Unavailable discount.

400

CBC.99003110

The order has not been paid before the expiration time. Please re-submit the order.

The order has not been paid before the expiration time. Please re-submit the order.

400

CBC.99003112

The coupon or stored-value card has been used.

The coupon or stored-value card has been used.

400

CBC.99003115

An error occurred. Try again later.

An error occurred. Try again later.

400

CBC.99003116

The restriction to selected coupon regulates that the coupon cannot be used with the discount at the same time.

The restriction to selected coupon regulates that the coupon cannot be used with the discount at the same time.

400

CBC.99003117

The selected discount is less than the minimum discount rate configured for the selected coupon.

Note: For example, if the minimum discount rate configured for a coupon is 90% and the selected discount is less than 90% in all order lines, the discount cannot be used.

The selected discount is less than the minimum discount rate configured for the selected coupon.

Note: For example, if the minimum discount rate configured for a coupon is 90% and the selected discount is less than 90% in all order lines, the discount cannot be used.

400

CBC.99003124

Resources have been unsubscribed from.

Resources have been unsubscribed from.

400

CBC.99003128

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

The resource does not have renewed periods or its renewed periods have taken effect, and the renewal periods cannot be unsubscribed from.

400

CBC.99003141

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

Cloud service quota or capacity is insufficient, or the resource specifications have changed.

400

CBC.99003144

Resources are being unsubscribed from or changed.

Resources are being unsubscribed from or changed.

400

CBC.99003151

This discount cannot be used together with other discounts.

This discount cannot be used together with other discounts.

400

CBC.99003155

Insufficient enterprise project fund quota, or invalid project.

Insufficient enterprise project fund quota, or invalid project.

400

CBC.99003156

Coupons applicable to Marketplace products cannot be used together with dedicated coupons.

Coupons applicable to Marketplace products cannot be used together with dedicated coupons.

400

CBC.99003162

The add-on package you purchased does not meet payment requirements.

The add-on package you purchased does not meet payment requirements.

400

CBC.99003184

Unsubscription not supported because this service has been awarded a giveaway.

Unsubscription not supported because this service has been awarded a giveaway.

400

CBC.99003185

The cloud service can only be unsubscribed from as a whole.

The cloud service can only be unsubscribed from as a whole.

400

CBC.99003602

Automatic renewal is not supported for expired or frozen resources.

Automatic renewal is not supported for expired or frozen resources.

400

CBC.99003605

Theautomatic renewal has been canceled. The current operation cannot be performed.

Automatic renewal has been canceled and you cannot perform the current operation.

400

CBC.99003609

The billing mode of this product type cannot be converted into pay-per-use.

The billing mode of this product type cannot be converted into pay-per-use.

400

CBC.99003610

The billing mode of resources in the grace or retention period cannot be converted into pay-per-use.

The billing mode of resources in the grace or retention period cannot be converted into pay-per-use.

400

CBC.99003611

The billing mode of pay-per-usage packages cannot be converted into pay-per-use.

The billing mode of pay-per-usage packages cannot be converted into pay-per-use.

400

CBC.99003622

The billing mode of solutions cannot be converted into pay-per-use.

The billing mode of solutions cannot be converted into pay-per-use.

400

CBC.99003623

Cannot be converted into the pay-per-use billing mode because there are transactions being processed.

Cannot be converted into the pay-per-use billing mode because there are transactions being processed.

400

CBC.99003624

Cannot be converted into the pay-per-use billing mode because the resource has been frozen due to security reasons.

Cannot be converted into the pay-per-use billing mode because the resource has been frozen due to security reasons.

400

CBC.99003626

Cannot be converted into the pay-per-use billing mode because this account has been frozen.

Cannot be converted into the pay-per-use billing mode because this account has been frozen.

400

CBC.99003634

Resources in discount packages must be renewed as a whole and cannot be renewed together with other resources.

Resources in discount packages must be renewed as a whole and cannot be renewed together with other resources.

400

CBC.99003638

Subscription to bandwidth add-on packages cannot be renewed.

Subscription to bandwidth add-on packages cannot be renewed.

400

CBC.99003640

Bandwidth add-on packages cannot be unsubscribed from.

Bandwidth add-on packages cannot be unsubscribed from.

400

CBC.99003652

Unsubscription is not supported for DevCloud packages.

Unsubscription is not supported for DevCloud packages.

400

CBC.99004001

The template does not exist.

The template does not exist.

400

CBC.99004002

Failed to generate the verification code.

Failed to generate the verification code.

400

CBC.99004003

The verification code is successfully generated but fails to be sent.

The verification code is successfully generated but fails to be sent.

400

CBC.99004004

Empty email address./Invalid format.

Empty email address./Invalid format.

400

CBC.99004005

Empty mobile number./Invalid format.

Empty mobile number./Invalid format.

400

CBC.99004007

Failed to verify the email address.

Failed to verify the email address.

400

CBC.99004008

Invalid verification code.

Invalid verification code.

400

CBC.99004009

The verification code is available, but the number of verification failures is greater than 3.

The verification code is available, but the number of verification failures is greater than 3.

400

CBC.99004010

The verification code entered is incorrect.

The verification code entered is incorrect.

400

CBC.99004015

The number of verification code sending times has reached the upper limit (15 times per hour, 60 times per day).

The number of verification code sending times has reached the upper limit (15 times per hour, 60 times per day).

400

CBC.99005010

Orders in this state cannot be canceled.

Orders in this state cannot be canceled.

400

CBC.99005036

The customer does not support payment via interface.

The customer does not support payment via interface.

400

CBC.99005024

This API cannot be invoked because the association type of the customer is incorrect.

This API cannot be invoked because the association type of the customer is incorrect.

400

CBC.99005026

The order is not a degrade or unsubscription order.

The order is not a degrade or unsubscription order.

400

CBC.99005030

The partner did not complete real-name authentication or bucket authentication.

The partner did not complete real-name authentication or bucket authentication.

400

CBC.99005035

This API cannot be used by a sandbox account.

This API cannot be used by a sandbox account.

400

CBC.99005042

The resource cannot be found or unsubscribed from.

The resource cannot be found or unsubscribed from.

400

CBC.99006006

Product not found.

Product not found.

400

CBC.99006055

The queried amount exceeds the upper limit.

The queried amount exceeds the upper limit.

400

CBC.99006074

The billing item does not exist.

The billing item does not exist.

400

CBC.99007004

The initiated service operation does not meet the service check item requirement.

The initiated service operation does not meet the service check item requirement.

400

CBC.99007188

Real-name authentication failed.

Real-name authentication failed.

400

CBC.99007189

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

400

CBC.99007191

The number of real-name authentication times of the customer exceeds the upper limit.

The number of real-name authentication times of the customer exceeds the upper limit.

400

CBC.99007193

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

400

CBC.99007202

The ID information or mobile number is incorrect.

The ID information or mobile number is incorrect.

400

CBC.99007253

The picture of the ID card is invalid or blurred.

The picture of the ID card is invalid or blurred.

400

CBC.99007256

The legal entity information is incorrect.

The legal entity information is incorrect.

400

CBC.99007257

The enterprise information is incorrect.

The enterprise information is incorrect.

400

CBC.99007259

You are a partner and cannot be authenticated as an individual using your real name.

You are a partner and cannot be authenticated as an individual using your real name.

400

CBC.99007261

Access denied.

Access denied.

400

CBC.99007265

Other errors.

Other errors.

400

CBC.99007267

The member account is being associated with a master account and cannot perform real-name authentication again.

The member account is being associated with a master account and cannot perform real-name authentication again.

401

CBC.0154

Invalid or expired token.

Invalid or expired token.

403

CBC.0150

Invalid operation.

Invalid operation.

403

CBC.0151

Access denied.

Access denied.

403

CBC.0155

The request was a valid request, but the server is refusing to respond to it.

The request was a valid request, but the server is refusing to respond to it.

429

CBC.0250

Connection request control triggered.

Connection request control triggered.

500

CBC.0999

Other errors.

Other errors.

500

CBC.4001

The template does not exist.

The template does not exist.

500

CBC.4002

Failed to generate the verification code.

Failed to generate the verification code.

500

CBC.4003

The verification code is successfully generated but fails to be sent.

The verification code is successfully generated but fails to be sent.

500

CBC.4004

The email address is empty.

The email address is empty.

500

CBC.4005

The mobile number is empty.

The mobile number is empty.

500

CBC.4006

Failed to verify the mobile number.

Failed to verify the mobile number.

500

CBC.4007

Failed to verify the email address.

Failed to verify the email address.

500

CBC.4008

Invalid verification code.

Invalid verification code.

500

CBC.4009

The verification code is available, but the number of verification failures is greater than 3.

The verification code is available, but the number of verification failures is greater than 3.

500

CBC.4010

The verification code entered is incorrect.

The verification code entered is incorrect.

500

CBC.4015

The number of verification code sending times has reached the upper limit.

The number of verification code sending times has reached the upper limit.

500

CBC.5012

The account name already exists.

The account name already exists.

500

CBC.5013

The email address already exists.

The email address already exists.

500

CBC.5014

The mobile number already exists.

The mobile number already exists.

500

CBC.5015

Invalid account name.

Invalid account name.

500

CBC.5016

Invalid email address.

Invalid email address.

500

CBC.5017

Invalid mobile number.

Invalid mobile number.

500

CBC.5018

Duplicate xAccountId.

Duplicate xAccountId.

500

CBC.5019

The number of customers exceeds the license limit.

The number of customers exceeds the license limit.

500

CBC.5025

An exception occurred when the customer authorized rights to the partner.

An exception occurred when the customer authorized rights to the partner.

500

CBC.7001

Failed to allocate money to the member account because the primary account is not associated with the sub-account.

Failed to allocate money to the member account because the primary account is not associated with the sub-account.

500

CBC.7189

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

The number of users who used the certificate ID for real-name authentication has reached the maximum limit.

500

CBC.7193

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

The certificate ID is from an invalid certificate and cannot be used for real-name authentication.

500

CBC.7228

Invalid password.

Invalid password.

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