Help Center/ Message & SMS/ Price Details/ Resource Packages (Suspension upon Resource Package Runout)/ Overview
Updated on 2024-09-29 GMT+08:00
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Overview

Introduction

You can purchase a monthly resource package to save more. When the resource is used up, the system automatically stops SMS sending.

  • Resource packages are only available for international SMSs.
  • A resource package is bound to one account and cannot be used across accounts or regions.
  • You cannot unsubscribe from resource packages, so plan the quota and validity period carefully before making your purchase.
  • A resource package takes effect immediately after your purchase. It becomes invalid upon expiration and cannot be extended. Unused quotas cannot be refunded.
  • Currently, resource packages are only available for sending SMSs to the following countries: Indonesia, Thailand, India, Philippines, Mexico, Brazil, Chile, Peru, and Dominican Republic.
  • A resource package is suspended when it is used up. Buy a new resource package timely. Resource packages you purchase at the same time have the same effective time and expiration time.

Billing Rules

  • After you purchase a resource package, the quota of the package is used when you send SMSs. When the quota is used up, the system automatically stops SMS sending. Buy a new resource package to continue using the service.
  • If two resource packages of the same type are purchased in sequence, the resource package that takes effect first is used first. The second one will not be used until the quota of the first resource package is used up.
  • Verification code and notification SMSs are charged in the same way.
  • You are billed for sending SMSs by calling APIs or using Group SMS Assistant.
  • You are not billed for SMSs whose status parameter or status code is a Huawei platform error code.

    View all SMS Status Error Codes.

Package Use Sequence

Use Sequence

If there are multiple resource packages with the same attributes, they will be used in the order of their effective and expiration times.

Resource packages you purchase at the same time have the same effective time and expiration time.

Example

Scenario

A customer subscribes to two resource packages for sending SMSs to Thailand.

  • Package A: provides 10,000 SMSs, takes effect on May 1, and has one-month validity period (expires on June 1).
  • Package B: provides 50,000 SMSs, takes effect on May 10, and has one-month validity period (expires on June 10).

Use Sequence

May 1 to May 9

Only package A takes effect.

Only package A is used. If the number of sent SMSs exceeds 10,000, the system automatically stops SMS sending.

May 10 to May 30

Both packages A and B take effect.

Package A is used first. If the number of sent SMSs exceeds 10,000, package B is used. If the number of sent SMSs exceeds 60,000, the system automatically stops SMS sending.

June 1 to June 9

Package A has expired, and only package B takes effect.

Only package B is used. If the number of sent SMSs exceeds 50,000, the system automatically stops SMS sending.

After June 10

Both packages A and B have expired. The system automatically stops SMS sending.

Reference