Help Center/ Message & SMS/ FAQs/ Qualifications (Chinese Mainland SMSs)/ What Can I Do If an Error Is Reported or a Message Is Displayed Indicating that the System Is Busy When I Submit a Qualification on the Console?
Updated on 2025-01-21 GMT+08:00
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What Can I Do If an Error Is Reported or a Message Is Displayed Indicating that the System Is Busy When I Submit a Qualification on the Console?

Check the following issues:

  • Whether the size of the image exceeds 2 MB (size limit).
  • Whether the materials to be uploaded are named with special characters (invalid).

For other issues, submit a service ticket for technical support.