Help Center/ Message & SMS/ FAQs/ Troubleshooting/ What Do I Do If an SMS Is Intercepted by the Phone Security Manager as a Junk Message?

Updated on 2022-09-01 GMT+08:00

View PDF

What Do I Do If an SMS Is Intercepted by the Phone Security Manager as a Junk Message?

The SMS content or the sender number may trigger the interception of the phone security manager. Open the phone security manager, add the intercepted SMS to the whitelist, and manually restore the SMS.

Parent topic: Troubleshooting

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot