Help Center/ Message & SMS/ FAQs/ Template/ How Do I Modify an SMS Template?
Updated on 2024-11-08 GMT+08:00

How Do I Modify an SMS Template?

Currently, you can modify a Rejected or Unsubmitted SMS template, change the name of an Approved, activated template, and withdraw the application for a Pending or Signature unreviewed template and make modifications.

  • Modify a Rejected SMS template.
    • Choose Chinese Mainland SMS > Template Management, click Modify in the Operation column, and modify the template name, type, application, signature, template content, and description based on the review comments.
    • Choose International SMS > Template Management, click Modify in the Operation column, and modify the template name, application, template content, target countries (or regions), and description based on the review comments.

  • Modify a Pending SMS template.

    You can withdraw a template application when the template is in the Pending or Signature unreviewed status. Choose Chinese Mainland SMS > Template Management, click More in the Operation column, and click the button for withdrawing the application. After the template status changes to Unsubmitted, click Modify in the Operation column, modify the template, and submit the application again.

  • When a template is in the Approved, activated status, the template name can be modified, but other parameters in the template cannot be modified.
  • A template in the Approved, deactivated status cannot be modified. If you need to modify the template, add a new one and submit it for review.
  • If you need to change the variable length, add a new template and describe your service application scenarios in detail and the desired variable length in Description for reviewers to determine whether your requirement is reasonable. You can use the template upon approval.
  • After the template is approved, the variable length cannot be changed. If you need to change it, add a new one and submit it for review.