Help Center> Message & SMS> FAQs> Troubleshooting> Why More than One Segment Is Displayed in Template Details?
Updated on 2023-12-08 GMT+08:00

Why More than One Segment Is Displayed in Template Details?

In template details, if the number of Characters exceeds the number of characters allowed in a single message, the number of Segments is greater than 1. For details, see SMS Content Length Calculation.

The number of Characters is the total of the characters of Signature, Brackets, Template Content, and the variable ${NUM_8}.

The maximum number of characters that are allowed in the variable is counted in Characters. For details, see Template and Variable Specifications.

Template Name

Signature

Brackets

Template Content

Variable

Number of Characters

Segments

TEST_TEMPLATE_*

HWCloud

[]

Verification code: ${NUM_8}. You are changing important information. Keep your account secure.

${NUM_8}

7+2+26+8=43

1

7 characters

2 characters

26 characters

8 characters

Note: Characters and Segments are for your reference only.

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