Expiration and Overdue Payment

Handling Process

If your account is in arrears, you cannot use Huawei Cloud Message & SMS.

View the outstanding amount of your account in the Billing Center and pay the outstanding amount by referring to Making Repayments.

Impact

• If your account is in arrears and enters the grace period, your SMS sending will be disabled. The added SMS signatures and templates will not be deleted.
• When your account balance is used up and your account enters the retention period due to using other Huawei Cloud services, your SMS sending will also be disabled.

Balance Alert

• If you are using a traffic package, you are advised to enable the usage alert function. If the remaining quota of the traffic package drops below a configured threshold, an SMS or email will be sent to you.
• To avoid unavailability of Message & SMS due to account arrears, top up your account when receiving a balance warning notification from the system. For details, see Topping Up an Account.