Making Payments (Prepaid Direct Customers)

If you have an outstanding balance as a prepaid customer, pay your bill in a timely manner to prevent related resources from being stopped or released.

Procedure

Go to the Funds Management > Top Up page. For details, see Topping Up an Account (Prepaid Direct Customers).

Follow-Up Procedure

After the payment is completed, the Account Statements page is displayed. You can view the top-up records and arrears written-off records.

A top-up record's Transaction Type is Top-up.
An arrear written-off record's Transaction Type is Expenditure (repayment). You can view the specific item in the Details column.

Parent Topic: Top-Up and Payment

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