Help Center/ Message & SMS/ Product Bulletin/ Notice on Adjusting Message & SMS for Accounts in Arrears

Updated on 2024-04-16 GMT+08:00

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Notice on Adjusting Message & SMS for Accounts in Arrears

Dear customer,

On April 15, 2024, 00:00:00 (GMT+08:00), Huawei Cloud will adjust the Message & SMS service for accounts in arrears.

As soon as your account is in arrears, the pay-per-use Message & SMS service under your account will enter the grace period and retention period. The following table lists the impact.

	Before Adjustment	After Adjustment
Grace period	You can continue to use the service. The added SMS signatures and SMS templates will not be deleted.	You cannot use the service. The added SMS signatures and SMS templates will not be deleted.
Retention period	You cannot use the service. The added SMS signatures and SMS templates will not be deleted.

If you have any questions or suggestions, please submit a service ticket.

Thank you for using Huawei Cloud.

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