What Do I Do If an SMS Fails to Be Sent and Error Code E200028 Is Reported?
Check the value of templateParas in the request. Check whether the number of variables in the template is correct and whether the length of variables is less than the length defined in the template specified by templateId.
If the template specified by templateId is a non-variable template, the request does not carry templateParas. If templateParas is carried, leave it blank.
For example:
The template content is: Verification code: ${NUM_6}. Please complete the verification as soon as possible. Have a nice day!
The template contains a variable of the numeric type. The variable contains a maximum of six digits.
The following are examples of correct values:
templateParas='["12345"]'; //SMS sending API
templateParas=["345678"]; //Batch SMS sending API
The following are examples of incorrect values:
templateParas='["123","456"]'; //SMS sending API. The number of variables is incorrect.
templateParas='["1234567"]'; //SMS sending API. The variable length is incorrect.
templateParas='["1a2b3c"]'; //SMS sending API. The variable content is incorrect.
Troubleshooting FAQs
- What Do I Do If an Error Occurs When I Enable the Message & SMS Service?
- Why Is the Signature Review Rejected? (Chinese Mainland SMS)
- What Do I Do If an Error Is Reported When I Upload a Business License During Signature Adding? (Chinese Mainland SMS)
- Why Are the Applications, Signatures, and Templates Lost?
- Template Rejection Reasons and Handling Suggestions
- Why More than One Segment Is Displayed in Template Details?
- Why Is My SMS Application Paused? How Can I Recover It to the Normal State?
- What Do I Do If Message & SMS API Calling Times Out?
- What Do I Do If an SSL Connection Error Occurs During API Calling?
- How Do I Do If the Test Mobile Number Cannot Receive SMSs Because the Sending Frequency Reaches the Upper Limit During SMS API Test?
- Why Does a Phone Not Receive an SMS After an API Is Called?
- What Do I Do If an Exception Occurs When I Access the Message & SMS Console?
- What Can I Do If the Error "Failed to retrieve reminders." Is Displayed on the Console?
- What Do I Do If the Console Displays a Message Indicating that Basic Tenant Information Fails to Be Queried?
- Why Does IAM Permissions Granted to a Message & SMS Member Account Fail to Take Effect?
- What Do I Do If an International SMS Failed to Be Sent?
- Why Does an SMS Fail to Be Sent?
- Why Some Numbers Cannot Receive SMSs?
- Why Send Result Is Displayed as Sending or the SMS Is Received After a Long Time?
- Why Is a Link in an SMS Displayed as Text?
- Why Is the SMS Quantity on the Console Two Times of the Recipient Number Quantity?
- What Do I Do If "The recipient number quantity is out the range of 1–50000." Is Displayed After Uploading a Number File?
- Why an SMS Signature and an SMS Template Cannot Be Selected in the Group SMS Assistant?
- Why Is the Status Code of an SMS REJECTD?
- What Do I Do If an SMS Is Intercepted by the Phone Security Manager as a Junk Message?
- Why Is a Recipient Blacklisted After Replying "T"? How Do I Remove the Recipient from the Blacklist?
- Why Is a Received SMS Displayed as Garbled Characters?
- What Do I Do If an SMS Fails to Be Sent and Error Code E200028 Is Reported?
- What Do I Do If the Message "Could Not Derive Key" Is Displayed When I Commission the SMS Sending Function?
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