Help Center/ Message & SMS/ FAQs/ SMS Sending/ How Do I View the Cause of an SMS Sending Failure?
Updated on 2023-12-08 GMT+08:00

How Do I View the Cause of an SMS Sending Failure?

  1. Log in to the Message & SMS console and choose Send Details > International SMS or Chinese Mainland SMS.

    Select Failed from the Send Result drop-down list to obtain failure details.

  2. Copy the value in the Status Code column, go to the following error code pages, and press Ctrl+F to search for the corresponding handling suggestions:

  3. Adjust the message based on the handling suggestions.