Updated on 2023-12-08 GMT+08:00
How Do I View the Cause of an SMS Sending Failure?
Log in to the Message & SMS console and choose Send Details > International SMS or Chinese Mainland SMS.
Select Failed from the Send Result drop-down list to obtain failure details.
- Copy the value in the Status Code column, go to the following error code pages, and press Ctrl+F to search for the corresponding handling suggestions:
- API Error Codes describes all error codes returned when API calling fails.
- SMS Status Error Codes describes status codes from suppliers, carriers, and the platform.
- Adjust the message based on the handling suggestions.
Parent topic: SMS Sending
SMS Sending FAQs
- How Do I Send Group SMSs?
- How Do I Determine Whether an SMS Was Sent Successfully
- How Do I Improve the SMS Success Rate?
- Can I Cancel the Sending of an SMS?
- Is the SMS Sending Time Restricted? (Chinese Mainland SMS)
- What Numbers Are Presented to SMS Recipients?
- What is the Function of SMS Channel Numbers?
- Does the Message & SMS Platform Send an SMS Only Once to Duplicate Numbers?
- How Do I Export Failed Numbers in Batches When I Use the Group SMS Assistant?
- Will SMSs Fail to Be Sent Using the Group SMS Assistant If the User Is in Arrears?
- Can I View the Content of a Successful or Failed SMS?
- Can I Use an SMS to Send a Dynamic Short Link?
- How Can I View SMS Sending Tasks and Details?
- Can I Export SMS Send Details?
- How Do I Wrap Text When Sending an SMS?
- Why Can I Send an SMS When My Account Balance Is Zero?
- Can I Limit the Quota of SMS Messages That Can Be Sent by an Application or a Signature?
- How Do I Cancel the Limitation on SMS Sending Frequency?
- How Do I View the Cause of an SMS Sending Failure?
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