Help Center/ Message & SMS/ FAQs/ Troubleshooting/ How Do I Do If the Test Mobile Number Cannot Receive SMSs Because the Sending Frequency Reaches the Upper Limit During SMS API Test?
Updated on 2022-09-01 GMT+08:00

How Do I Do If the Test Mobile Number Cannot Receive SMSs Because the Sending Frequency Reaches the Upper Limit During SMS API Test?

  1. You can wait for a frequency limit period. After the frequency limit is automatically canceled, try again. The following table describes the limitations on the SMS sending frequency.

    Item

    Maximum Frequency

    Description

    Maximum number of SMS messages sent to the same phone number

    15 SMS messages/minute

    A maximum of 15 SMS messages can be sent to the same phone number within one minute. Excessive SMS messages sent to the phone number are restricted.

    50 SMS messages/24 hours

    A maximum of 50 SMS messages can be sent to the same phone number within 24 hours. Excessive SMS messages sent to the phone number are restricted.

    Maximum number of times a same SMS message can be sent to the same phone number

    2 times/59 seconds

    A same SMS message can be sent to the same phone number for a maximum of two times within 59 seconds. Excessive SMS messages sent to the phone number are restricted.

    5 times/59 minutes

    A same SMS message can be sent to the same phone number for a maximum of five times within 59 minutes. Excessive SMS messages sent to the phone number are restricted.

  2. Contact the operation manager to provide a maximum of three test numbers and apply to add them to the limit-free number whitelist.