Workspace
Workspace
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" in this service
All results for "
" in this service
Product Bulletin
Workspace Version Support
End of Maintenance for Workspace Client 24.2 and Earlier Versions
End of Maintenance for Workspace Server 24.2 and Earlier Versions
Client Integrity Check (SHA256)
Client Integrity Check (CMS)
Workspace Clients
Packages for Image Creation
Packages for Windows Image Creation
Restrictions on Sales Scenarios
Function Overview
Service Overview
Illustration of Workspace
What Is Workspace?
Advantages
Scenarios
Service Process
Related Concepts
Supported OSs
Permissions
Permissions and Supported Actions
Constraints
Packages and Billing
Relationships Between Workspace and Other Services
Getting Started
Operation Process
Preparations
Logging In to the Workspace Console
Purchasing a Desktop
Methods of Purchasing Desktops
Purchasing Yearly/Monthly-billed Desktops
Purchasing Yearly/Monthly-billed Desktop Pools
Purchasing Pay-per-Use Desktops
Purchasing Pay-per-Use Desktop Pools
Logging In to a Desktop
Using a Thin Client
Using a Soft Client
Using a Mobile Terminal
Change History
User Guide (End Users)
Getting to Know Workspace
Introduction to Terminals
Logging In to a Desktop Using an SC
Logging In to a Desktop Using a TC
Logging In to a Desktop Using a Mobile Terminal (Android)
Desktop Assistant
Changing the Login Password
Forbidden Operations
Configuring Dual-Screen Display
Common Function Configuration
Change History
User Guide (Administrators)
Overview
Desktops
Cloud Desktop Statuses
Managing Desktops
Users
Collaborative Desktops
Overview
Enabling Collaboration
Disabling Collaboration
Assigning Desktops
Unbinding Users
Networking
Desktop Network Settings
Images
Converting a Desktop to an Image
Converting a Windows Desktop to an Image
Rebuilding a System Disk
Disks and Snapshots
Adding a Disk
Expanding Disk Capacity
Deleting a Disk
Creating a Snapshot
Changes and Fees
Changing the Desktop Billing Mode
Changing from Pay-per-Use to Yearly/Monthly
Changing from Yearly/Monthly to Pay-per-Use
Renewing a Yearly/Monthly-Billed Desktop
Changing Specifications
Deleting or Unsubscribing from Desktops
Viewing Failed Tasks
Managing Tags
Desktop Pools
Managing Desktop Pools
Viewing Desktops That Fail to Be Created in the Desktop Pool
Modifying Specifications
Adding Users or User Groups
Removing Users or User Groups
Adding Disks
Expanding the Disk Capacity
Deleting Disks
Creating an Image
Creating a Windows Desktop Image
Rebuilding a System Disk
Adding a Desktop to a Desktop Pool
Renewing a Yearly/Monthly-Billed Desktop Pool
Unsubscribing from a Desktop Pool
Users
Creating a User
Importing a User
Subscribing to Collaboration for a User
Modifying User Information
Resetting a User Password
Unlocking an Account
Resending a Notification Email
Deleting a User
Exporting a User
Managing MFA Devices
User Groups
Creating a User Group
Adding a User to a User Group
Removing a User from a User Group
Modifying a User Group
Deleting a User Group
Policy Management
Protocol Policy Management
Creating a Policy
Creating a General Policy
Creating an Advanced Policy
Editing a Policy
Exporting a Policy
Importing a Policy
Deleting a Policy
Access Policy Management
Direct Connect Access Management
Creating an Access Policy
Modifying an Access Policy
Deleting an Access Policy
Internet Access IP Address Control
Terminal-Desktop Binding Relationship Management
Enabling or Disabling Terminal-Desktop Binding
Creating a Binding Relationship
Modifying a Binding Relationship
Deleting a Binding Relationship
Exporting a Binding Relationship List
OU Management
Tenant Configuration
Basic Configuration
Configuring an AD Domain
Configuring AD Domain Certificate Authentication
Changing the Domain Administrator Password
Modifying Domain Configurations
Changing the Internet Access Mode
Changing the Service Subnet
Canceling a Service
Reactivating a Service
Configuring Whether to Block Notification Emails for Desktop Unsubscription or Deletion
Switching the VPC of a Desktop
VPC Sharing for Workspace
Enabling NAT Mapping for Direct Connect
Address Mapping
Port Mapping
Configuring User Log Collection
Upgrading Client and VM Components and Rotating Authentication Credentials
Access Address Priority
Other
User Name Prefixes
Screen Capture on the Login Page
Allowing Users to Change Passwords on the Client
Authentication Configuration
Third-party SSO Authentication
Configuring Multi-Factor Authentication
Huawei Cloud Multi-Factor Authentication Service (Virtual MFA)
Enterprise's Authentication System
Disabling MFA
Other
Desktop Naming Rules
Internet Access Management
Enabling Economical Internet Access (EIP)
Enabling Enhanced Internet Access (NAT Gateway+EIP)
Disabling Internet Access
Monitoring and Analysis
Alarms
User Connection Records
Desktop Usage Records
Security Audit
User Operation Records
Desktop Log Stream Overview
Screen Recordings
Screen Recording Records
Event Audit
Tasks
Scheduled Tasks
Scheduled Shutdown
Scheduled Startup
Scheduled Restart
Scheduled Hibernation
Scheduled System Disk Rebuilding
Scheduled Remote Script Execution
Scheduled Snapshot Creation
Scheduled Task Management
Export Center
Snapshots
O&M
Script Management
Command Records
Application Center
Application Distribution
Adding an Application
Managing Applications
Setting Up a File Server
Application Management
Obtaining Product Information
Application Rule Management
Application Management Configuration
Monitoring Events of Application Management
Private Images
Creating a Windows 11 Desktop Private Image
Required Software
Registering a Private Image Using an ISO File
Creating an ECS
Configuring an ECS
Creating a User Desktop Image
Updating the Secure Boot Certificate of a Desktop
Creating a Windows Private Image
Required Software
Registering a Private Image Using an ISO File
Creating an ECS
Configuring an ECS
Creating a User Desktop Image
Permission Management
Workspace Permissions
Creating an IAM User and Granting Permissions to Use Workspace
Workspace Custom Policies
Entrustment Description
Enterprise Projects
Data Backup and Restoration
Backing Up Desktop Data
Restoring Desktop Data
Common Function Configuration
Configuring Cloud Desktops to Access the Internet
Configuring Cloud Desktops to Access the Enterprise Intranet
Configuring Network Connection Between Cloud Desktops and Windows AD
Monitoring
Workspace O&M Monitoring Metrics
Monitoring Metrics Reported by Workspace to Cloud Eye
Cloud Eye OS Monitoring Metrics Supported by Workspace (with Agent Installed)
Cloud Eye Events Supported by Workspace
Subscribing to an Event
Best Practices
Restoring Desktop Data Using CBR
Change History
FAQs
FAQs for Administrators
Features and Advantages
What Are the Features and Advantages of Workspace?
Billing and Purchase of Cloud Desktops
How Is Workspace Billed?
What If Desktop Purchase Failed?
What If I Can't Add a Desktop to a Domain Due to a Locked Domain Administrator Account?
What If Pooled Desktop Assignment Failed?
What If Desktop Purchase Failed Due to an Invalid Desktop Name?
What If Desktop Purchase Failed Due to Insufficient ECS Resources?
What If Desktop Purchase Failed in the AD Scenario Because a Common Domain User Was Configured?
How Do I Purchase Desktops in Batches?
How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
What If a Message Appears Prompting Me to Cancel the Service and Re-Register or the Buttons Buy Desktop, Create User, Create Policy, and Enable Internet Are Grayed Out on the Workspace Console?
Why Can't I Start a Pay-per-Use Cloud Desktop?
Do I Need to Enable the Snapshot Function After Purchasing a Cloud Desktop?
Quotas
How Do I Check My Quotas?
How Do I Increase My Quotas?
Storage and Disks
How Do I Add a Disk?
How Do I Copy Files Between a Desktop and a Local Storage Device?
Networking
What Are the Network Requirements for Logging In to Desktops?
How Do I Configure Internet Access for a Cloud Desktop?
How Do I Configure Enterprise Intranet Access for a Cloud Desktop?
What If My Desktop Cannot Access the Internet?
How Do I Enable Internet Access on Other Cloud Service Pages?
How Do I Configure Security Group Rules When Using a Custom Security Group?
How Do I Allow Traffic to Pass Through Specified Service IP Addresses and Ports When There Is Access Control on Desktop Access?
Can My Desktops Use a Shared Bandwidth?
Identity Authentication and AD Configuration
How Do I Deploy a Windows AD Server?
What If the Interconnection Between a Desktop and an AD Domain Failed?
How do I Enable LDAPS on the AD Server?
How do I Export the Root Certificate of an LDAPS-enabled AD server?
Can I Change the User Authentication Mode of the Desktop?
Accounts and Permissions
What If I Lost the Administrator Password?
How Do I Unlock an End User Account?
How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
Policies
What If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
How Do I Disable the Remote Login Port of a Desktop Security Group?
End Users and Login
What If Desktop Login by an End User Fails?
Backup and Restoration
How Do I Back Up and Restore Desktop Data?
System Configuration and O&M
How Do I Enable or Disable the Emergency Mode for a Desktop?
How Do I Enable IPv6 on Workspace?
How Do I Enable RDP on a Windows Cloud Desktop?
How Do I Collect Workspace Logs?
How Do I Configure the DNS Address Under Tenant Configuration Within the VPC Subnet?
Peripherals
How Do I Connect the Desktop to a Local Printer?
How Do I Connect the Desktop to a Network Printer?
Images
Can I Use Private Images to Purchase Desktops?
How Many Private Images Can Be Created for Workspace?
What If a Blue Screen or Black Screen Occurs on a Desktop Provisioned Using an Image?
FAQs for End Users
Desktop Usage Issues
How Do I Do If the Desktop Freezes?
How Do I Do If the Disk Space Is Insufficient?
How Do I Enter the CLI Mode?
What If My Desktop Cannot Connect to the Internet?
Do Cloud Desktops Support Personalized Settings?
How Do I Take a Screenshot?
What If I Can't Use Local Printers on Cloud Desktops?
What If I Can't Use Network Printers on Cloud Desktops?
How Do I Download Software?
How Do I Do If Data Disks of a Windows Desktop Cannot Be Found After Recomposing the System Disk?
What If I Can't Copy Files Between a Desktop and a Local Storage Device?
How Do I Do If the Desktop Screen Cannot Be Adapted?
How Do I Do If I Cannot Receive an Email for Creating a Desktop or Assigning a User?
How Do I Manually Configure Time Synchronization on a Windows Desktop?
What If the Hop Count of a Cloud Desktop Is Abnormal?
Login Issues
What If I Forget the Password?
What If the Account Is Locked?
Which Devices Can Be Used for Desktop Login?
What If Desktop Login Failed?
What If I Can't Pass Multi-Factor Authentication?
What If a Message Is Displayed Indicating Login Failure Due to Policy Restrictions?
Terminal Binding Problems
How Do I Obtain the MAC Address of a Terminal?
OS Issues
Can I Update the Desktop OS?
Which OSs Are Supported by Cloud Desktops?
Which Software Cannot Be Uninstalled?
Which Files Cannot Be Deleted?
Which Software Cannot Be Upgraded?
Which Ports Cannot Be Deleted?
Which Commands Cannot Be Executed?
How Do I Query the System Information?
Is There Any Help Document for OSs?
Client Issues
What If the Workspace Client Installation Failed?
SDK Reference
SDK Overview
API Reference
Before You Start
Introduction
API Calling
Endpoints
Constraints
Concepts
Overview
Calling APIs
Making an API Request
Authentication
Responses
Workspace APIs
Tenant Configuration
Enabling/Disabling Tenant Functions
Querying Tenant Function Statuses
Querying Default User Configurations of a Collaborative Desktop
Setting Default User Configurations of a Collaborative Desktop
Querying Authentication-based Login Modes
Updating the Authentication Policy Configuration
Queries the configuration of auxiliary authentication
Updates the auxiliary authentication policy configuration
Modifying the Backup Configuration of a Workspace Access Address
Obtaining the Backup Configuration of a Workspace Access Address
Querying Custom Tenant Configurations
Modifying a Custom Tenant Configuration
Querying NAT Mapping Configuration Items of a Tenant
Modifying NAT Mapping Configuration Items of a Tenant
Huawei Cloud Workspace
Querying Site Information
Adding a Site
Deleting a Site
Changing the Site Access Mode
Modifying a Site Service Subnet
Querying Edge Sites
Queries Huawei Cloud Workspace details
Subscribes to Huawei Cloud Workspace
Unsubscribes from Huawei Cloud Workspace
Modifies attributes of Huawei Cloud Workspace
Modifying an Enterprise ID
Queries whether Huawei Cloud Workspace is locked
Unlocks Huawei Cloud Workspace
Desktop
Creates a desktop
Queries desktops
Modifying a Desktop Attribute
Deletes one desktop
Queries details about one desktop
Deletes desktops in batches
Deregistering Desktops in Batches
Queries the desktop details list
Performs operations on the desktop
Modifies specifications
Rebuilding a Desktop
Querying Desktop Power-On/Off Data
Querying Desktop Monitoring Data
Remotely Logging In to the Console
Updating a Desktop SID
Rejoining a Desktop to the AD Domain
Converting a Desktop to an Image
Unbinding Users in Batches
Unbinding a User
Assigning a Desktop to a User
Modifying User Permission Groups in Batches
Query the Desktop Network
Switching a Desktop Network
Querying Desktop Networks in Batches
Switching Desktop Networks in Batches
Querying the Sysprep Version
Setting the Desktop Maintenance Mode in Batches
Pre-Assigning Desktops to Users in Batches
Assigning Desktops to Users in Batches
Changing the Associated Username of a Desktop in the AD Scenario
Sending a Notification
Querying Agent Installation Details of a Desktop
Installing an Agent
Querying Remote Assistance Data by Desktop ID
Creating Remote Assistance
Canceling Remote Assistance
Querying Desktop Connection Statuses
Querying Available IP Addresses of a Subnet by Subnet ID
Desktop Pools
Creating a Desktop Pool
Querying Desktop Pools
Modifying Desktop Pool Attributes
Deleting a Desktop Pool
Querying Desktop Pool Details
Expanding the Desktop Pool Capacity
Change desktop pool specifications
Recompose the system disk in the desktop pool
Adding Disks in Batches to the Desktop Pool
Deleting Disks in Batches from the Desktop Pool
Expand the capacity of disks in batches in the desktop pool
Performing Operations on a Desktop Pool
Querying Users and User Groups Authorized by the Desktop Pool
Authorized Users and User Groups of the Desktop Pool
This interface is used to query desktop information in a desktop pool
Querying the Script Execution Task List of a Desktop Pool
Executing Desktop Pool Scripts in Batches
Sending a Notification
Desktop Name Policy
Policy for Obtaining Desktop Names
Creating a Desktop Name Policy
Updating the Desktop Name Policy
Deleting Desktop Name Policies in Batches
Desktop Tag
Querying Desktop Tags
Creating a Desktop Tag
Deleting a Desktop Tag
Querying Project Tags
Adding or Deleting Tags in Batches
Filtering Out Desktops by Tag
Adding Multiple Desktop Tags in Batches
Deleting Multiple Desktop Tags in Batches
Collaborative Desktop
Purchasing Auxiliary Resources for Desktops
Deleting Auxiliary Resources from the Desktop
User
Querying Users
Creating a User
Deleting a Specified User
Querying User Details
Modifying User Information
Deleting Users in Batches
Creating Users in Batches
Performing User-related Operations
Resetting a Random Password for a User
Querying OTP Devices
Unbinding an OTP Device
Resending an Email
User Group
Querying User Groups
Creating a User Group
Deleting User Groups in Batches
Deleting a User Group
Modifying User Group Information
Performing Operations on a User Group
Querying Users in a User Group
OU
Querying OUs
Adding OU Information
Deleting OU Information
Updating OU Information
Querying OUs in the AD Domain
Querying Users in an OU
Disk
Adding a Desktop Disk
Deletes a data disk from the desktop
Adding Desktop Disks in Batches
Expanding Disk Capacity
Expands the disk capacity of a desktop
Querying Disk Product Information
Snapshot
Creating Snapshots in Batches
Deleting Snapshots in Batches
Restoring Snapshots in Batches
Querying Snapshots
Connection Information
Querying Login Information
Querying Desktop Login Statuses
Exporting Connection Records
Querying the Number of Login Users
Policy Group
Querying Policy Group Brief Information
Adding a Policy Group
Deleting a Policy Group
Querying Policy Group Details
Modifying a Policy Group
Querying Policy Items of a Policy Group
Modifying Policy Items of a Policy Group
Querying Objects to Which a Policy Group Is Applied
Modifying Objects to Which a Policy Group Is Applied
Querying Policy Group Details
Querying Initial Policy Items
Creating an Access Policy
Query access policies
Deletes an access policy
Updating a Specified Access Policy
Query the target object of a specified access policy
Update the target object of a specified access policy
Binds a terminal to a desktop
Queries the configuration of the switch for binding a terminal to a desktop
Configures the switch for binding a terminal to a desktop
Queries terminal-desktop binding configurations
Adds a terminal-desktop binding configuration
Modifies a terminal-desktop binding configuration
Deletes a terminal-desktop binding configuration
Order
Placing a Yearly/Monthly Order
Changing an Order
Batch Changing Orders of Yearly/Monthly Desktops
Batch Changing Orders of a Yearly/Monthly Desktop Pool
Placing an Order on Changing the Bandwidth of Yearly/Monthly Workspace
Creating a Desktop Order
Inquiry
Querying the Price for Changing the Images of Yearly/Monthly Desktops in Batches
Querying the Price for Adding a Single Disk to Yearly/Monthly Desktop Pools in Batches
Querying the Price for Changing the Images of Yearly/Monthly Desktop Pools in Batches
Querying the Price for Expanding Disk Capacity of Yearly/Monthly Desktop Pools in Batches
Querying the Price for Changing the Specifications of Yearly/Monthly Desktop Pools in Batches
Querying the Price for Increasing the Specifications of Yearly/Monthly Desktops in Batches
Product Packages
Querying the Product Package List
Querying Hourly Package Types That Can Be Subscribed To
Querying the Collaboration Package List
Screen Recording Audit
Querying Screen Recording Records
Querying Screen Recording Details
Deleting Screen Recording Records in Batches
Querying Download Addresses
Querying Key Desktop Events
Scheduled Tasks
Querying Scheduled Tasks
Creating a Scheduled Task
Querying Details About a Scheduled Task
Modifying a Scheduled Task
Deleting a Scheduled Task
List of Future Execution Time
Deleting Scheduled Tasks in Batches
Querying the Execution Records of a Scheduled Task
Querying Details About Scheduled Task Execution Records
Obtaining Time Zone Configurations
Report Statistics
Querying Period-on-Period Metrics
Querying Metrics
Querying Metric Trends
Updating a Notification Rule
Deleting a Notification Rule
Adding a Notification Rule
Querying Notification Rules
Querying Whether There Are Records That Meet the Notification Rule in the Corresponding Metric Dimension
Querying Desktop Usage Statistics
Querying User Usage Statistics
Querying Access Statistics of Application Streaming
Querying Duration Data of Each Phase of Workspace or Application Streaming
Desktop Statistics
Running Status Statistics
Login Status Statistics
Querying Desktops That Are Not Used in a Specified Period
Querying the Desktop Usage Duration
Alarm
Querying Alarms
Querying Alarm Statistics
User Operation Log
Querying User Events
Querying the LTS Configuration of User Events
Configuring LTS for User Events
Script
Adding a Script
Querying Scripts
Querying Script Details
Updating a Script
Deleting a Script
Executing Scripts or Commands in Batches
Querying Script Execution Record Details
Querying Script Execution Records
Querying Script Tasks
Retrying a (Failed) Script Execution Task
Stopping a Script or Command Execution Task
Quota
Querying Resource Quotas
Querying Tenant Quota Details of a Single Site
Image
Queries product images
Obtaining KooGallery Images
AZ
Querying AZs
Querying AZ Summary
Querying AZ Details
Task
Querying Task Details
Querying Subtasks
Deleting a Subtask
Retrying a Task
Network
Enabling Network Access
Querying Network Access
Querying EIPs Bound to Desktops and Unbound EIPs
Enabling the Desktop Internet Access Function
Binding an EIP to a Desktop
Unbinding EIPs from Desktops in Batches
Querying Subnet IDs in Use
Querying Ports
Querying NAT Gateways
Creating Workspace Bandwidth
Querying the Workspace Bandwidth List
Modifying Workspace Bandwidth
Deleting Workspace Bandwidth
Querying Workspace Bandwidth Control
Modifying Workspace Bandwidth Control
Agency
Enabling Agency
Querying an Agency
App Center
Generating Access Credential Information
Adding and Authorizing Access to a Default Bucket
Querying Applications by Name in Pagination Mode
Adding an Application
Modifying an Application
Deleting an Application
Automatically Installing an Application
Querying Application Authorization
Assigning Application Authorization
Deleting Applications in Batches
Setting Invisibility for Applications in Batches
Setting Visibility for Applications in Batches
Assigning Application Authorization in Batches
Automatically Installing Applications in Batches
Querying Application Categories
Querying Application Installation Jobs
Deleting Jobs in Batches
Retrying a Failed Job
Application Management
Creating an Application Rule
Querying Application Rules
Modifying an Application Rule
Deleting an Application Rule
Deleting Rules in Batches
Enabling Rule-based Management
Disabling Rule-based Management
Querying Control Rules
Setting a Control Rule
Adding a Management Rule
Querying Management Rules
Deleting Control Rules in Batches
Appendix
Status Code
Workspace Error Codes
Obtaining a Project ID
Obtaining an account ID
User Guide (Application Streaming)
Overview
Overview
Introduction
Application Scenarios
Features
Billing
Permissions Management
Supported OSs, Terminals, and Applications
Constraints
Administrator Operation Guide
Operation Procedure
Logging In to the Workspace Application Streaming Console
Enabling the Service
Creating a User
Applications and Images
Application Repositories
Image Creation
Managing an Image Task
Server Groups
Managing Server Groups
Creating a Server Group
Modifying a Server Group
Deleting a Server Group
Managing APSs
Adding a Server
Unsubscribing from a Server
Deleting a Server
Releasing a Server
APS Management
Application Groups
Managing Application Groups
Creating an Application Group
Modifying an Application Group
Deleting an Application Group
Managing Applications
Managing Applications
Adding Applications
Modifying an Application
Deleting an Application
Modifying an Application Icon
Disabling or Enabling an Application
Managing Authorizations
Authorizing Users or User Groups
Canceling User or User Group Authorization
Resending a Notification
User Management
Policy Groups
Creating a Policy Group
Modifying a Policy Group
Configuring an Advanced Policy
Monitoring Analysis
Application Records
Sessions
OU Management
Application Internet Access Management
Enabling Internet Access
Disable Internet Access
Upgrading Protocol Components
Scheduled Tasks
Creating a Scheduled Task
Managing Scheduled Tasks
Storage
Creating NAS
Configuring Permission Policies
Managing NAS
Personal Folders
Creating a Personal Folder
Modifying Permissions on a Personal Folder
Deleting a Personal Folder
Shared Folders
Creating a Shared Folder
Managing Members
Deleting a Shared Folder
Deleting NAS
Configuring a Server Group Mounting Policy
Tenant Configuration
Private Images
Creating a Windows Private Image (Basic Image)
Required Software
Registering a Private Image Using an ISO File
Creating an ECS
Configuring an ECS
Creating a Basic Image for Workspace Application Streaming
Configuring Personalized Data
Configuring the Desktop Data Synchronization
Subscribing to an Event
Permissions Management
Permission Management
Creating a User and Assigning Permissions
Creating a Custom Policy
Permissions and Supported Actions
Configuring Common Functions
Allowing Workspace Application Streaming to Access the Internet
Allowing Workspace Application Streaming to Access the Enterprise Intranet
Cloud Eye Events Supported by Workspace Application Streaming
FAQs
What Is the Relationship Between Workspace Application Streaming and Workspace?
What Types of Applications Can Be Published?
What Can I Do If an Application Fails to Be Published?
How Do I Deploy a Windows AD Server?
How Do I Deploy an RD Licensing Server?
How Do I Configure RDS Licensing and Security Policies?
How Do I Create a User OU on the AD Server?
How Do I Create a User Group on the AD Server?
How Do I Create a User on the AD Server?
How Do I Configure Network Connection Between Workspace Application Streaming and the Windows AD?
How Do I Log in to an APS?
How Do I Purchase the NAT and EIP Services to Enable Cloud Applications to Be Accessed Through the Internet?
How Do I Check My Quotas?
How Do I Increase My Quotas?
How Do I Do If the Application Operation Page Has Black Borders and Cannot Be Moved?
How Do I Do If an End User Fails to Log In to a Cloud Application?
How Do I Reset a User Password?
How Do I Do If I Fail to Add a Computer Back to the Domain?
How Do I Add an ECS to the Domain of an APS?
How Do I Use the GPO Group Policy to Make a Domain User Become a Local Administrator of a PC?
How Do I Install Sandbox Software?
How Do I Do If There Is No Sound or the Screen Is Frozen While There Is Sound When Using Google Chrome or Bilibili Player for Video Playback?
How Do I Do If the Window Cannot Be Dragged When the Sandbox Application Is Started?
RD License Server Fails to Be Added to the AD domain
Error Code 6030/6047 Reported When Accessing a Shared Desktop Application
File Resources on the APS Cannot Be Automatically Refreshed During Workspace Application Streaming Operations
How Do I Update or Add an Application?
How Do I Authorize an IAM User to Use Workspace Application Streaming?
How Do I Calculate the Number of Concurrent Sessions of a Cloud Application?
What If I Can't Open a Cloud Application?
Terminal User Operation Guide
Process
Using an Application on a Soft Client
Using an Application on a Thin Client
FAQs
How Do I Do If the Cloud Application Cannot Be Used?
How Do I Do If I Cannot View Cloud Applications on Desktops?
How Do I Do If I Forget the Password?
How Do I Do If the Account is Locked?
How Do I Do If I Fail to Log In to the Client?
How Do I Enable a Local Storage Device to Copy Files to an APS?
How Do I Recover Important Files and Documents from the Sandbox to the Local Computer?
How Do I Delete a Sandbox?
How Do I Remove the Yellow Border of an Application After the Sandbox Application Is Started?
Change History
General Reference
Glossary
Service Level Agreement
White Papers
Endpoints
Permissions