How Do I Connect the Desktop to a Local Printer?
To use the local printer, the administrator needs to configure the USB Port Redirection or Printer Redirection policy for the desktop. You can select either of them.
Configuring the USB Port Redirection Policy
If the administrator configures the USB Port Redirection policy for the desktop, users can use the connected printer to print files using the desktop. However, the connected printer cannot be used for printing using the terminal device.
- Log in to the console as the administrator.
- Click in the upper left corner of the console and select a region and a project.
- Click and choose Business Applications > Workspace in the service list.
- Click Policies.
The Policies page is displayed.
- Click Create a policy.
The page for creating a policy is displayed.
Figure 1 Creating a policy
- Configure the policy name and description.
- The policy name must contain digits, letters, and underscores (_), and cannot contain more than 55 characters, for example, USB_Redirection0Printer2workspace.
- The policy description contains a maximum of 255 characters. For example, use a local printer using the USB port redirection policy.
- Creation Mode: Select Create without template.
- Click Next: Configure policies.
The page for general policy configuration is displayed.
- Enable USB Port Redirection and select Print Device (such as printer), as shown in Figure 2.
- Disable Printer Redirection, as shown in Figure 2.
- Click Next: Select objects.
- Select an object as required.
For example, if you select All desktops, the policy applies to all desktops in the current project.Figure 3 Selecting an object
- Click Next: Finish.
- The policy has been created. Users can use the printer after logging in to the desktop again.
For details about how to set up a printer on the client, see How Do I Do If the Printer Cannot Be Used?.
Configuring the Printer Redirection Policy
If the administrator configures the Printer Redirection policy for the desktop, users can use the connected printer to print files using both the desktop and the terminal device.
- Log in to the console as the administrator.
- Click in the upper left corner of the console and select a region and a project.
- Click and choose Business Applications > Workspace in the service list.
- Click Policies.
The Policies page is displayed.
- Click Create a policy.
The page for creating a policy is displayed.
Figure 4 Creating a policy
- Configure the policy name and description.
- The policy name must contain digits, letters, and underscores (_), and cannot contain more than 55 characters, for example, Printer_Device_Redirection0Printer2workspace.
- The policy description contains a maximum of 255 characters. For example, Use a local printer with the printer redirection policy.
- Creation Mode: Select Create without template.
- Click Next: Configure policies.
The page for general policy configuration is displayed.
- Deselect Print Device (such as printer) under USB Port Redirection, as shown in .
- Enable Printer Redirection, as shown in Figure 5.
- Click Next: Select objects.
- Select an object as required.
For example, if you select All desktops, the policy applies to all desktops in the current project.Figure 6 Selecting an object
- Click Next: Finish.
- The policy has been created. Users can use the printer after logging in to the desktop again.
For details about how to set up a printer on the client, see How Do I Do If the Printer Cannot Be Used?.
FAQs for Administrators FAQs
- What Are the Features and Advantages of Workspace?
- How Is Workspace Charged?
- How Do I Check My Quotas?
- How Do I Increase My Quotas?
- How Do I Add a Disk?
- How Do I Connect the Desktop to a Local Printer?
- How Do I Connect the Desktop to a Network Printer?
- How Do I Do If the Desktop Fails to Connect to the AD?
- Can I Change the User Authentication Mode of the Desktop?
- How do I Enable LDAPS on the AD Server?
- How do I Export the Root Certificate of an LDAPS-enabled AD server?
- What If I Fail to Purchase a Desktop?
- How Do I Do If the Functions of Purchasing a Desktop, Creating a User, Creating a Policy, and Enabling the Internet are Unavailable?
- Can I Use Private Images to Purchase Desktops?
- How Many Private Images Can Be Created on Workspace at Most?
- What Are the Network Requirements for Logging In to Desktops?
- How Do I Do If My Desktop Cannot Access the Internet?
- How Do I Configure Workspace to Access the Internet?
- How Do I Configure Workspace to Access the Enterprise Intranet?
- How Do I Enable the Internet on Other Cloud Service Pages?
- How Do I Copy Files Between a Desktop and a Local Storage Device?
- What If I Lost the Administrator Password?
- How Does an Administrator Unlock an End User Account?
- How Do I Do If an End User Fails to Log In to a Desktop?
- How Do I Back Up and Restore a Desktop?
- How Do I Do If a Message Is Displayed Indicating Duplicate Policy Names During Policy Import?
- How Do I Do If a User Cannot Be Bound to a Client Using the Dynamic Verification Code of the Previously Bound MFA Device?
- How Do I Do If the Message "Insufficient permissions for the IAM account. Security Administrator permissions required." Is Displayed When I Enable an Agency?
- How Do I Do If a User Does Not Receive an Email for Creating a Desktop or Assigning a User?
- How Do I Add Resources to or Remove Resources from an Enterprise Project After Purchasing Workspace?
- Why Can't I Start a Pay-per-Use Cloud Desktop?
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