Help Center/ Workspace/ FAQs/ FAQs for Administrators/ Billing and Purchase of Cloud Desktops/ What If Desktop Purchase Failed?/ What If Desktop Purchase Failed Due to an Invalid Desktop Name?

Updated on 2025-09-12 GMT+08:00

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What If Desktop Purchase Failed Due to an Invalid Desktop Name?

Scenarios

Desktop purchase on the console failed due to an invalid desktop name.

Procedure

Log in to the console.

In the navigation pane, choose Desktops > Desktops.

The Desktops page is displayed.
In the upper right corner of the Desktops page, click Failed tasks.

The page of failed tasks is displayed.
Find the failure cause: invalid desktop name.
When re-purchasing a desktop, use a valid desktop name.

Parent topic: What If Desktop Purchase Failed?

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