Help Center/ Workspace/ User Guide (Administrators)/ Users/ Modifying User Information
Updated on 2025-08-07 GMT+08:00

Modifying User Information

Scenarios

When the exiting AD domain is not used, the administrator can modify user information on the console when the user information is incorrect or changed.

If an enterprise has an AD domain, only the email address and mobile number can be modified. User information such as the description, account options, and account expiration cannot be modified.

Prerequisites

A user has been created.

Procedure

  1. Log in to the console.
  2. In the navigation pane, choose Users > Users.

    The Users page is displayed.

  3. In the Operation column of the user whose information is to be modified, click Edit.

    The page for modifying user information is displayed.

  4. Select By users or By administrators for User Activation.
  5. You can modify the email address, mobile number, description, account expiration, and account options.

    • User Info
      • Email: used to receive emails about desktop provisioning and related notifications
      • Mobile number: used to receive SMS messages about desktop provisioning and related notifications
    • Account Expiration
      • Never expires: The account is permanently valid.
      • After this date: If the expiration date is set, the user account expires after this date.
    • Account Options
      • Change password upon the next login: Users need to change the password upon the next desktop login.
      • Cannot change password: Only the administrator can reset the user password for desktop login.
      • Password never expires: The password is permanently valid.
      • Account disabled: Users cannot use disabled accounts for desktop login.

  6. Click OK.