Reactivating a Service

Scenarios

After you enable a service, if no desktop exists in the current project (no subprojects) or a subproject for more than 14 days, the system automatically locks the service. If a service is locked, you can purchase desktops and create users only after reactivating the service of the project or subproject.

Prerequisite

The service of the current project (no subprojects) or subproject has been locked.

Procedure

1. Log in to the management console.

2. Click Tenant Configuration.

   The Tenant Configuration page is displayed.

3. In the lower part of the Tenant Configuration page, click Reactivate, as shown in Figure 1.
   Figure 1 Reactivating a service
   

   Wait until Service status changes to Activated, as shown in Figure 2. Then, you can purchase desktops or create users again.

   Figure 2 Service activated