Reactivating a Service

Scenario

After you enable a service, if no desktop exists in the current project (no subprojects) or a subproject for more than 14 days, the system automatically locks the service. If a service is locked, you can purchase desktops and create users only after reactivating the service of the project or subproject.

Prerequisites

The service of the current project (no subprojects) or subproject has been locked.

Procedure

1. Log in to the Workspace console.

2. In the navigation pane, choose Tenant Configuration > Basic Settings.

   The Basic Settings page is displayed.

3. At the bottom of the page, click Reactivate, as shown in Figure 1.
   Figure 1 Reactivating the service
   

   Wait until Service Status changes to Activated, as shown in Figure 2. Then, you can purchase desktops or create users.

   Figure 2 Service activated