Help Center/ Workspace/ User Guide (Administrators)/ Desktops/ Users/ Unbinding Users
Updated on 2025-08-07 GMT+08:00
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Unbinding Users

Scenarios

Unbind users from desktops on the console.

Procedure

  1. Log in to the console.
  1. In the navigation pane, choose Desktops > Desktops.

    The Desktops page is displayed.

  2. Perform the unbinding operation as required.

    • Unbinding a single user
      • Unbinding a single-user desktop:
        1. Locate the row of the desired single-user desktop, click More in the Operation column, and choose User Management > Unbind User. The page for unbinding users is displayed.
        2. Click OK. The confirmation dialog box is displayed.
        3. If you want to perform this operation, enter YES or click Auto Enter.
        4. Click OK.
      • Unbinding a multi-user desktop:
        1. Locate the row of the desired multi-user desktop, click More in the Operation column, and choose User Management > Unbind User. The page for unbinding users is displayed.
        2. Select the users or user groups to be unbound and click OK.
        3. In the displayed dialog box, enter YES or click Auto Enter to proceed with the operation.
        4. Click OK.
    • Batch unbinding:
      • Unbinding single-user desktops:
        1. Select the single-user desktops to be unbound and choose More > User Management > Unbind User above the list.
        2. On the page displayed, select the desktops to be unbound and click OK.
        3. In the displayed dialog box, enter YES or click Auto Enter to proceed with the operation.
        4. Click OK.
      • Unbinding multi-user desktops:
        1. Select the multi-user desktops to be unbound and choose More > User Management > Unbind User above the list.
        2. On the page displayed, select the multi-user desktops to be unbound and click OK.
        3. In the displayed dialog box, enter YES or click Auto Enter to proceed with the operation.
        4. Click OK.
    • Batch unbinding will unbind all users assigned with desktops.
    • Once unbound, a single-user desktop will be stopped immediately. The client's desktop list will be refreshed, and the user will be unable to view or connect to the desktop.
    • Once unbound, a multi-user desktop will not be stopped. If a multi-user desktop has been stopped, it will be started before being unbound.
    • If a desktop is bound to another user, desktop data and snapshots will be cleared only when the desktop is a single-user desktop. The data of each user is separated and secure.
    • If you click Cancel, the desktop will not be assigned. See Assigning Desktops to assign this desktop if needed. If a desktop is not assigned to any users, the data is retained on the desktop. For security purposes, you should assign unbound desktops as soon as possible.
    • See Assigning Desktops to reassign a desktop.

Parent topic: Users