Help Center/ Data Replication Service/ Troubleshooting/ Troubleshooting/ Failure Cases/ Real-Time Migration and Synchronization from MySQL to MySQL/ Full Phase Error: Access denied for user *** to database ***
Updated on 2025-07-21 GMT+08:00
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Full Phase Error: Access denied for user *** to database ***

Scenarios

During a full migration or synchronization, an error is reported, and the log information is as follows: service DATAMOVE failed, cause by: retry structures failed events=the fail structures are [type=account, index=0, schema_name=mysql, object_name='***']reason:[Access denied for user '***' to database '***']

Possible Causes

The DRS migration account does not have sufficient permissions on the destination database.

Solution

  1. Contact the O&M engineers to add the schema permission to the migration account in the destination database.
  2. In the task list, locate the target task and click Resume in the Operation column to resume the task.