Help Center> Data Replication Service> Troubleshooting> Failure Cases> Real-Time Migration and Synchronization from MySQL to MySQL> Full or Incremental Phase Error: EOF Packet received, master disconnected
Updated on 2022-09-21 GMT+08:00
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Full or Incremental Phase Error: EOF Packet received, master disconnected

Scenarios

During a full or increment migration or synchronization, an error is reported, and the log information is as follows: service LOGMANAGER failed, cause by: EOF Packet received, master disconnected

Possible Causes

The possible causes are as follows:

  • The source database is abnormal.
  • The binlog file is abnormal.

Solution

Contact the source database administrator to check whether the source database is running properly.