Help Center/ Data Replication Service/ Troubleshooting/ Troubleshooting/ Failure Cases/ Real-Time Migration and Synchronization from MySQL to MySQL/ Full or Incremental Phase Error: EOF Packet received, master disconnected
Updated on 2025-07-21 GMT+08:00
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Full or Incremental Phase Error: EOF Packet received, master disconnected

Scenarios

During a full or incremental migration or synchronization, an error is reported, and the log information is as follows: service LOGMANAGER failed, cause by: EOF Packet received, master disconnected

Possible Causes

  • The source database is abnormal.
  • The binlog file is abnormal.

Solution

  1. Contact the source database O&M personnel to check whether the source database is running properly.
  2. After the source database is restored, click Resume in the Operation column to resume the task.