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Help Center/ Data Replication Service/ Troubleshooting/ Failure Cases/ Real-Time Migration from MongoDB to DDS/ Full Migration Error: The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes."

Full Migration Error: The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes."

Updated on 2022-09-21 GMT+08:00

Scenarios

During real-time MongoDB-to-DDS migration, an error is reported during full migration. The log information is as follows: service DATAMOVE failed, cause by: The background process is unavailable. Maybe it has been killed manually or by the operating system. Please restart the task if possible or wait for restarting by itself within 5 minutes.

Possible Causes

  • The synchronization process is abnormal.

Solution

No further operation is required. The DRS daemon process automatically resumes the task. The migration and synchronization services are not affected, and data is resumed from the breakpoint. If the task is abnormal, click Resume in the Operation column to resume the task.

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