Updated on 2024-12-30 GMT+08:00

Email Gateway

The email gateway helps users obtain information through emails during password resetting. If you enable the email gateway, OneAccess will generate random passwords during password resetting and send them to users over email. The users can then use the received passwords to log in and set new passwords.

This section describes how to configure the email gateway in OneAccess.

Prerequisites

You have enabled the POP3/SMTP service. If not, go to the email account management page, enable POP3/SMTP service by following on-screen instructions, and save the authorization code.

Keep your authorization code secure. If the authorization code is lost, generate a new one on the account setting page.

Configuring Email Gateway in OneAccess

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Settings > Enterprise Settings.
  3. On the Enterprise Settings page, choose Email Gateway in the left-hand navigation pane. On the displayed page, click to enable the email gateway and set the basic parameters.

    Table 1 Basic settings

    Parameter

    Mandatory

    Description

    SMTP HOST

    Yes

    Address of the host that provides SMTP services. You can find the value of this parameter in the documentation of the email gateway service platform.

    SMTP Port

    Yes

    Port for providing SMTP services. The default port is 465.

    Email Address

    Yes

    Enterprise email address, from which system emails will be sent.

    Sender Name

    Yes

    Name of the email sender.

    Authorization Code

    Yes

    Authorization code obtained in Prerequisites.

    Security type

    Yes

    Email encryption mode, which must be the same as that specified on the email gateway service platform. You can find the value of this parameter in the documentation of the email gateway service platform. The default value is TLS. However, selecting SSL or not using any email encryption mode can potentially create security risks.

  4. (Optional) Click Template Settings and customize the email template.