Overview

When to Renew Subscriptions

Yearly/Monthly OneAccess instances cannot run after their subscription expires. To continue using them, renew your subscription within a specified period. Otherwise, your instances will be automatically released, and data will be lost and cannot be restored.

If you renew the instances before they expire, resources will be retained and you can continue using the instances. For details about the statuses of a OneAccess instance after it expires, see Impact of Expiration.

How to Renew Subscriptions

You can renew a yearly/monthly OneAccess instance manually or automatically.

You can select a method to renew a yearly/monthly OneAccess instance based on the phase the instance is currently in.

Figure 1 Selecting a renewal method based on the OneAccess instance's current phase

• A OneAccess instance is in the Running state after it is provisioned.
• When a OneAccess instance subscription expires, the status will change from Running to Expired.
• If an expired OneAccess instance is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the OneAccess instance will be frozen and enter a retention period.
• If you do not renew the subscription before the retention period expires, your resources will be automatically deleted.

Both the grace and retention periods are 15 days.

You can enable auto-renewal anytime before a OneAccess instance expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.