Yearly/Monthly Billing

Scenarios

If you want to ensure resource stability over a certain period of time, yearly/monthly billing is a good choice for the following types of workloads:

• Long-term workloads with stable resource requirements, such as official websites, online malls, and blogs.
• Long-term projects, such as scientific research projects and large-scale events
• Workloads with predictable traffic bursts, for example, e-commerce promotions or festivals
• Workloads with high data security requirements

Billing Items

Select an edition and user numbers according to your requirements and enterprise scale. You are billed for these items on a yearly/monthly basis.

The purchase duration can be 1 to 9 months, 1 year, 2 years, or 3 years. You only need to pay 10 months for 1 year, 20 months for 2 years, and 30 months for 3 years.

Billed Usage Period

A yearly/monthly OneAccess instance is billed for the purchased duration (GMT+8:00). The billing starts when you activated or renewed the subscription, and ends at 23:59:59 of the expiration date.

For example, if you purchased a one-month OneAccess instance on March 08, 2023, 15:50:04, the billed usage period is from March 08, 2023, 15:50:04 to April 08, 2023, 23:59:59.

Billing Examples

Suppose you purchased a one-month OneAccess subscription (Professional edition with 1,000 users) on March 08, 2023, 15:50:04, and renewed the subscription for one more month before the initial subscription expired. That would include two usage periods:

• March 08, 2023, 15:50:04 to April 08, 2023, 23:59:59
• April 08, 2023, 23:59:59 to May 08, 2023, 23:59:59

You will be billed for both usage periods. The billing formula is as follows: Total price = Unit price of instance edition × Purchased duration.

Price Change After Specification Change

If the specifications of a yearly/monthly OneAccess instance no longer meet your needs, you can modify the specifications on the console. The system will recalculate the price and either bill or refund you the difference.

If you upgrade your specifications, you need to pay the difference in price.

The following uses specification upgrade without discounts as an example. The calculated price is for reference only. Suppose you purchased a one-month OneAccess instance (Professional edition with 1,000 users) on April 8, 2023 and upgraded the specifications to 2,000 users on April 18, 2023. If the price for the old specification is $1,600.00 USD/month and that for the new one is $2,800.00 USD/month, the calculation formula is as follows:

Price difference for the specification upgrade = Price for the new specifications × Remaining period – Price for the original specifications × Remaining period

The remaining period is the remaining days of each calendar month divided by the maximum number of days in each calendar month. In this example, Remaining period = 12 (Remaining days in April)/30 (Maximum number of days in April) + 8 (Remaining days in May)/31 (Maximum number of days in May) = 0.6581.

Cost of upgrade = $2,800.00 USD × 0.6581 – $1,600.00 USD × 0.6581 = $789.72 USD

For more details, see Prices for Changing Resource Specifications.

Impact of Expiration

Figure 1 shows the statuses a yearly/monthly OneAccess instance can go through throughout its lifecycle. After you purchase an instance, it runs properly during the billing period, which is also called "validity period". If the instance is not renewed in time, it goes into the grace period and then the retention period.

Figure 1 Lifecycle of a yearly/monthly OneAccess instance

Expiration Reminder

The system will send you a reminder (by email, SMS, or in-app message) seven days before a yearly/monthly OneAccess instance expires to remind you to renew the subscription.

Impact of Expiration

If your yearly/monthly OneAccess instance is not renewed after it expires, it changes to the Expired state and enters a grace period. During the grace period, you can access the instance but your operations will be restricted.

If the yearly/monthly OneAccess instance is not renewed after the grace period ends, its status turns to Frozen and it enters a retention period. You cannot perform any operations on the instance while it is in the retention period.

If the yearly/monthly OneAccess instance is not renewed by the time the retention period ends, it will be released and data cannot be restored.

• Both the grace and retention periods are 15 days.
• For details about renewal, see Overview.