Billing Overview

In this document, you will learn about how OneAccess is billed, how you can renew subscriptions and manage costs, and what happens if your account goes into arrears.

• Billing Modes

  OneAccess supports yearly/monthly billing. You pay upfront for the amount of time you expect to use your instance for. You will need to make sure you have a top-up account with a sufficient balance or have a valid payment method configured first. For details, see Overview.

• Billing Items

  You will be billed for instance edition and users. For details about the billing factors and formulas for each billing item, see Billing Items.

  For more information about the billing examples and the yearly/monthly billing for each item, see Billing Examples.

• Renewing Subscriptions

  If you want to continue using a yearly/monthly OneAccess instance after it expires, you need to renew the subscription within the specified period. Otherwise, the instance will be automatically released, and data may be lost. You can renew your subscriptions manually or automatically. For more details, see Overview.

• Viewing Bills

  You can choose Billing > Bills to check the OneAccess transactions and bills. For details, see Bills.

• Arrears

  If there is not a sufficient account balance to pay your bill and there is no other payment method configured, your account will go into arrears. If you want to continue using OneAccess, you will need to top up your account in a timely manner. For details, see Arrears.

• Stopping Billing

  If you no longer need to use OneAccess, you can unsubscribe from it to stop the billing. For details, see Billing Termination.

• Managing Costs

  When using OneAccess, select a proper instance edition to avoid resource waste and save more money. For details, see Cost Management.