Billing Examples

Billing Scenario

A user purchased a one-month OneAccess instance (Basic edition with 500 users) on March 18, 2023, 09:00:00. After a period of time, the user found that the current instance specifications no longer met service requirements and updated the specifications to Professional edition with 1,000 users at 09:00:00 on March 20, 2023. So how much will the user be billed for this instance in March and April?

Billing Analysis

Unit prices in this example are used for reference only, and the calculated prices are only estimates. As unit prices may change from time to time, the calculated prices may differ from actual prices.

The usage of the OneAccess instance can be divided into two phases based on the edition: Basic edition from March 18, 2023, 09:00:00 to March 20, 2023, 09:00:00, and Professional edition from March 20, 2023, 09:00:00 to April 18, 2023, 23:59:59.

According to the formula Price difference for the specifications upgrade = Price for the new specifications × Remaining period – Price for the original specifications × Remaining period, the cost of upgrade is as follows: $1,600.00 USD × (11/31 + 18/30) – $170.00 USD × (11/31 + 18/30) = $1,365.42 USD

The total price for this OneAccess instance in March and April is: $170.00 USD + $1,365.42 USD = $1,535.42 USD