Voice Gateway

The voice gateway helps users obtain voice verification codes. If a user cannot receive an SMS verification code, the user can choose to send a voice verification code instead. Either a built-in gateway or a custom gateway can be configured.

Built-in gateway
- On the Voice Gateway page, select Built-in gateway, and view the total and used voice messages.
- Check out the preset voice message templates for different scenarios. In each situation, users will receive the preset voice message.
- To test the voice message template for a specific scenario, click Test in the Operation column, specify a user, and click Test. Then check whether the user can receive the voice message.
Custom gateway
Register an account at the voice service provider and configure the gateway parameters in OneAccess. According to national message regulations, message template IDs and codes can be used only after the templates have been registered with and approved by the voice service provider. Supported voice service providers include Huawei Cloud and Alibaba Cloud.

This section uses Huawei Cloud to illustrate how to configure a voice gateway.

Prerequisites

The voice call service has been purchased.

Configuring Voice Gateway in OneAccess

Log in to the administrator portal.
On the top navigation bar, choose Settings > Enterprise Settings.

On the Enterprise Settings page, choose Voice Gateway in the left-hand navigation pane. On the displayed page, click

to enable the voice gateway, select Custom gateway, and set the basic parameters.

**Table 1** Basic settings
Parameter	Description
* Voice Service Provider	Select a voice service provider, for example, Huawei Cloud.
* Access Key ID	APP_Key of an application created on the voice service platform.
* Access Key Secret	APP_Secret of an application created on the voice service platform.
* App Access Address	Access address of the application created on the voice service platform.
* Display Number	Obtain it from the voice service platform.

In the Scenarios area, select a language for messages, configure the template ID/code, and click Save.
(Optional) Click Test in the Operation column of the target scenario, specify a user, and click Test to check whether the voice gateway configuration is successful.