Updated on 2024-12-30 GMT+08:00

Managing Orphan Accounts

An orphan account is an account that is not bound to any OneAccess user.

If synchronization parameters have been configured and the synchronization is normal, adding, editing, and deleting orphan accounts will trigger synchronization to downstream applications. For details, see Synchronizing Data to Applications Through Event Callback.

Adding Accounts

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. On the orphan account page, click add Accounts, enter the account information.
  7. Click Save. The orphan account is added and displayed in the orphan account list. The account attributes displayed on this page can be configured based on the attribute definition of the application account. For details, see Application Accounts.

Enabling or Disabling an Account

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. On the orphan accounts page, click in the Status column to disable an account or click to enable an account.

Modifying an Account

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. Click Modify in the Operation column of the target orphan account to modify its information. The account attributes displayed on this page can be configured based on the attribute definition of the application account. For details, see Application Accounts.

Binding a User

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. In the Operation column of the target orphan account, choose More > Bind to User in the Operation column of the target orphan account. In the displayed dialog box, enter an existing username.
  7. Click OK to bind the orphan account to the user. If the entered user does not exist, the system displays a message indicating so.

    Once bound, the orphan account is automatically moved to the application account. You can view the account in the application account list.

Transferring To a Shared Account

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. In the Operation column of the target orphan account, choose More > Change to Shared Account.
  7. Click OK. The orphan account is changed to a shared account.

    Once transferred, the orphan account is automatically moved to the shared account. You can view the account in the shared account list.

Deleting an Account

  1. Log in to the administrator portal.
  2. On the top navigation bar, choose Resources > Applications.
  3. On the displayed page, click an application name to access the application details page.
  4. Click the application icon to access the general information page.
  5. In the navigation pane on the left, choose Authorization > Orphan Accounts to access the orphan accounts page.
  6. In the Operation column of the target orphan account, choose More > Delete.
  7. Click OK to delete the account.