Help Center/ OneAccess/ FAQs/ Why Can't I Change the Country Code When Adding a User?

Updated on 2024-12-30 GMT+08:00

View PDF

Why Can't I Change the Country Code When Adding a User?

Symptom

The country code is limited to +86 for adding users on the administrator portal.

Cause Analysis

By default, only the country code for China has been configured in OneAccess.

Solution

Log in to the OneAccess administrator portal, and choose Settings > Enterprise Settings > General Settings. Select the desired country codes in the Country Codes drop-down list, and click Save.

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot