Help Center/ Cloud Operations Center/ User Guide/ Basic Configurations/ Process Management/ Incident Handling Process/ Managing Incident Levels
Updated on 2025-03-17 GMT+08:00
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Managing Incident Levels

  1. Log in to COC.
  2. In the navigation pane, choose Basic Configurations > Process Management. On the displayed Incident Process tab page,click the Incident Level tab.

    Figure 1 Incident level

  3. Locate the target data records, and click Edit in the Operation column to modify the incident level and description. If a level does not need to be enabled, you can disable it.
  4. After the modification, you can view the latest incident level list on the Incidents page.

    Figure 2 Editing incident levels and descriptions