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Resubmitting an Incident After Rejection
Resubmitting an Incident After Rejection
Updated on 2025-03-17 GMT+08:00
Scenarios
After an incident ticket is rejected, modify the incident ticket content.
Procedure
- Log in to COC.
- In the navigation pane on the left, choose Incident Management > Incident Center. On the displayed page, click the Pending tab and click the incident title to go to the incident details page.
Figure 1 Incident details
- Click Re-opening.
Figure 2 Restarting an incident
- After modifying the incident ticket content, click Submit.
Figure 3 Modifying the content of an incident ticket
Parent topic: Incident Management
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