Help Center/ Cloud Operations Center/ User Guide/ Basic Configurations/ Shift Schedule Management/ Creating a Schedule
Updated on 2025-03-17 GMT+08:00
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Creating a Schedule

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Schedule.

    Figure 1 Schedule management page

  3. On the page for creating a schedule, enter schedule scenario information, add a schedule role, and click Submit. If there already are scheduling scenarios and scheduling roles, you can select an existing scenario on the page for creating a schedule and view the roles in the scenario.

    Figure 2 Page for creating a schedule
    • Scenario Name: name of a scenario
    • Scheduling Mode: scheduling mode. The options are Fixed and Shift (Monday–Sunday).
    • Scheduling Dimension: impact scope of the schedule. The options are Application or Global.
    • Scenario Description: detailed description of the scheduling scenario
    • Name: name of a scheduling role
    • Scenario: In the Scenario pane, click Select form Existing to specify a scenario for the role.
    • Description: detailed description of a scheduling role

      Scheduling Mode

      • Fixed: Engineers work within fixed working hours.
      • Shift (Monday–Sunday): Engineers work different shifts depending on the schedule.

      Scheduling Dimension

      • Global: The schedule is globally used regardless of applications.
      • Application: The schedule is created for an application in a specific region (optional).

  4. Click O&M Roles on the page indicating that the schedule is created. The method of adding engineers varies according to the scheduling mode and dimension. For details, see Adding O&M Engineers.