Cloud Operations Center
Cloud Operations Center
- Service Overview
- Getting Started
-
User Guide
- COC Enablement and Permissions Granting
- Overview
-
Resources
- Resource Management
-
Application Management
- Overview
- Creating an Application
- Modifying an Application
- Deleting an Application
- Application Topology
- Creating a Component
- Modifying a Component
- Deleted a Component
- Creating a Group
- Modifying a Group
- Deleting a Group
- Manually Associating with Resources
- Automatically Associating with Resources
- Transferring Resources
- Disassociating Resources from an Application Group
- Viewing Resource Details
- Viewing Capacity Details
- Resource O&M
- Automated O&M
-
Faults
- Diagnosis Tools
- Alarms
-
Incident Management
- Incidents
- Creating an Incident
- Rejecting an Incident
- Resubmitting an Incident After Rejection
- Forwarding Incidents
- Handling Incidents
- Upgrading/Downgrading an Incident
- Adding Remarks
- Starting a War Room
- Handling an Incident
- Verifying Incident
- Creating an Improvement Ticket For An Incident
- Incident History
- WarRoom
- Improvement Management
- Issue Management
- Forwarding Rules
- Data Source Integration Management
- Change Management
- Resilience Center
- Task Management
- Basic Configurations
- Viewing Logs
- Best Practices
- API Reference
-
FAQs
- Product Consulting
- Resource Management FAQs
-
FAQs About Resource O&M
-
Patch Management FAQs
- What Can I Do If the Patch Baselines Do Not Take Effect?
- What Are the Differences Between the Installation Rule Baselines And User-defined Baselines?
- What Can I Do If Exception all mirrors were tried Is Recorded in the Patch Service Ticket Log?
- Why Can't I Select a Node?
- What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired?
- What Can I Do If the lsb_release not found Error Occurs During Patch Operations?
- Automation FAQs
- Batch Operation FAQs
- FAQs About Parameter Management
- Resource O&M Permissions and Supported Actions
-
Patch Management FAQs
- FAQs About Fault Management
- FAQs About Change Ticket Management
- Resilience Center FAQs
- Change History
On this page
Show all
Help Center/
Cloud Operations Center/
User Guide/
Basic Configurations/
O&M Engineer Management/
O&M Engineer Management Overview
O&M Engineer Management Overview
Updated on 2024-12-26 GMT+08:00
You can centrally O&M engineer personnel on COC using this feature. You can manage users of the current tenant on the O&M Engineer Management page. The basic user data in the O&M Engineer Management page is synchronized from IAM and is used by multiple basic functional modules, such as to-do task creation, scheduled O&M, notification management, and incident center.
- On the personnel management page, you can manually select users you want to edit, delete, and configure subscription information for.
- If you edit the information of an existing user, the system background creates a corresponding subscription mode after you specify a communication method, such as mobile number, email address, WeCom, DingTalk, or Lark.
- On the O&M Engineer Management page, the notification methods in gray indicates that the user does not subscribe to the notification methods or does not confirm the subscriptions. The notification methods in black indicates that the user has subscribed to the notification methods and has confirmed the subscriptions.
Parent topic: O&M Engineer Management
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.
The system is busy. Please try again later.