Cloud Operations Center
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Forwarding Incidents
Updated on 2025-03-17 GMT+08:00
Scenarios
Forward the incident ticket to another person for processing.
Procedure
- Log in to COC.
- In the navigation pane on the left, choose Incident Management > Incident Center. On the displayed page, click the Pending tab and click the incident title to go to the incident details page.
Figure 1 Incident details
- Click Forwarding Owner.
Figure 2 Transferring the owner
- Enter the forwarding information and click OK.
Figure 3 Entering forwarding information
Parent topic: Incident Management
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