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Patch Tickets

Updated on 2025-03-17 GMT+08:00

You can view and manage patch tickets.

Prerequisites

If you use the patch management function, the system generates a patch ticket.

Scenarios

View patch tickets on the Cloud Operations Center page.

Procedure

  1. Log in to COC.
  2. In the navigation pane on the left, choose Task Management > Execution Records and click the Patch Tickets tab.
  3. You can search for tickets by ID, region, ticket type, start time, and end time.

    Figure 1 Patch ticket list
    NOTE:

    Ticket type: Scan and Repair

  4. You can click a ticket ID to view the ticket details.

    • If a ticket is in the Paused state, you can click Continue to continue it.
    • If a ticket is in the Executing state, you can click Pause to pause it.
    • If a ticket is not completed, you can click Forcibly End to stop it.
      Figure 2 Service ticket details

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