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Rejecting an Incident

Updated on 2025-03-17 GMT+08:00

Scenarios

If an incident is unreasonable, the incident handler can reject the incident.

Procedure

  1. Log in to COC.
  2. In the navigation pane on the left, choose Incident Management > Incident Center. On the displayed page, click the Pending tab and click the incident title to go to the incident details page.

    Figure 1 List of incidents to be handled

  3. Click Rejected.

    Figure 2 Rejecting an incident

  4. Enter the rejection reason and click OK.

    Figure 3 Entering a reason for rejection

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