Help Center/Cloud Operations Center/User Guide/Basic Configurations/Shift Schedule Management/Managing Scheduling Scenarios
Updated on 2025-03-17 GMT+08:00
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Managing Scheduling Scenarios

This topic describes how to manage scheduling scenarios and scheduling roles.

Creating a Scheduling Scenario

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Scenario Management.

    Figure 1 Scenario management

  3. Click Create Scenario.

    Figure 2 Scenario list

  4. Enter the basic information about the scenario, and then click OK.

    Figure 3 Creating a scheduling scenario
    • Scenario Name: name of a scheduling scenario
    • Scheduling Mode: shift type. The options are Shift (Monday-Sunday) and Fixed.
      • Fixed: Engineers work within fixed working hours.
      • Shift (Monday–Sunday): Engineers work different shifts depending on the schedule.
    • Scheduling Dimension: use scope of schedules in this scenario. The options are Application and Global.
      • Global: The schedule is globally used regardless of applications.
      • Application: The schedule is created for and applied to a specific application.
    • Scenario Description: detailed description of the scheduling scenario

  5. Click Create Scheduling Role in the Operation column of a scenario.

Querying a Scheduling Scenario

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Scenario Management.

    Figure 4 Scenario management

  3. In the scenario list, enter the search criteria.
  4. Click in the scheduling scenario list to view roles of the scenario.

    Figure 5 View roles

Modifying a Scheduling Scenario

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Scenario Management.

    Figure 6 Scenario management

  3. In the scenario list, locate a scenario and click Modify in the Operation column.
  4. In the displayed dialog box, modify the scenario name and description, and click OK.

    Figure 7 Modifying a scenario

    The scheduling mode and scheduling dimension in a scenario cannot be modified. You can create a schedule to specify the mode and dimension you need as described in Creating a Schedule.

  5. Click followed by a scenario name, locate the role you want to modify, and click Modify in the Operation column of the role.

    Figure 8 Modifying a scheduling role

Deleting a Scheduling Scenario

  1. Log in to COC.
  2. In the navigation pane on the left, choose Basic Configurations > Shift Schedule Management. On the displayed page, click Scenario Management.

    Figure 9 Scenario management

  3. In the scenario list, locate a scenario and click Delete in the Operation column.
  4. In the displayed dialog box, click OK.

    A scheduling scenario can be deleted only when no scheduling role is used in that scheduling scenario.

  5. To delete a scheduling role in a scenario, click followed by the scenario name, locate a role, and click Delete in the Operation column of the scheduling role.

    Figure 10 Deleting a scheduling role