Error Codes

Since no result data is returned in the case of an API call error, you can identify the error cause based on the error codes of each API.

If HTTP status code 400 or 505 is returned after an API call error, you can find the specific error code and description in the response body.

If you are unable to identify the cause of an error, contact customer service and provide the error code for quick troubleshooting.

Format of an Error Response Body

If an error occurs during API calling, an error code and the corresponding error message will be displayed. The following shows an error response body:

{
    "error_msg": "The format of message is error",
    "error_code": "AS.0001"
}

In the preceding information, error_code is an error code, and error_msg describes the error.

Error Code Description

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

**Table 1** Error codes
Status Code	Error Code	Error Message	Description	Solution
400	PM.02150010	Target user not a member of program	The target user is not a member of the program.	Add the required user to the program.
400	PM.02150301	Deletion failed	Deletion failed.	Change the role of the user to another role before deleting the user.
400	PM.02150302	Permissions cannot change	The permissions cannot be changed.	Do not change the permissions.
400	PM.02150303	Role does not exist	The role does not exist.	Verify request parameters.
400	PM.02150304	Role name unavailable	The role name is unavailable. Please set a new name.	Set a new name.
400	PM.02150305	Role name conflict	The role name conflicts with another one.	Set a new name.
400	PM.02150404	Program not exist	The program does not exist.
400	PM.02151001	Project set not exist	The project set does not exist.
400	PM.02152001	Invalid parameter	Invalid parameter.	Correct the parameter.
400	PM.02152002	Undefined error	Undefined error.	Correct the error.
400	PM.02152003	Invalid argument name	Invalid argument name.	Correct the argument name.
400	PM.02152004	Project set not archived	The project set is not archived.
400	PM.02152005	Project does not exist or has been deleted	Project does not exist or has been deleted.
400	PM.02152006	Project set not followed	The project set has not been followed.
400	PM.02152007	Project set followed	The project set has been followed.
400	PM.02152008	Parameter for modifying permission to create project set contain unauthorized user	The parameter for modifying the permission to create a project set contains an unauthorized user.
400	PM.02152009	Project set has been archived	The project set has been archived.
400	PM.02152010	Project type not allowed	The project type is not allowed.
400	PM.02152011	Project has been associated	The project has been associated.
400	PM.02153001	Too frequent access try again later	Too frequent access. Try again later.
400	PM.02175006	Invalid Parameter: {0}	Invalid parameter.	Use a correct request parameter to retry.
400	PM.02175101	Number of sub items exceeds [{0}]	The number of sub-items cannot exceed the upper limit.	Create sub-items only after deleting other sub-items, or create them under other items.
400	PM.02175103	Only accepted initial requirement can be edited	The current initial requirement (IR) cannot be modified, except when the proposed program is the same as the destination program or the IR is accepted in the destination program. This error may occur when an IR is modified or a child IR is created under the parent IR.	Confirm the IR status and try again.
400	PM.02175104	Some of the initial requirements can not be edited	Some IRs cannot be modified (usually because of unavailable requested IRs).	Ensure that all IRs to be modified exist and try again.
400	PM.02175105	Invalid parent	Invalid parent IR (This error occurs when the child IRs created in batches do not have a consistent parent IR, the destination program of the parent IR is inconsistent with the proposed program of the child IRs, or the specified parent IR type is incorrect.)	Use correct request parameters to retry.
400	PM.02175106	Can not create sub ir to current program	The proposed program of child IRs cannot be the same as the destination program.	Submit child IRs to other programs.
400	PM.02175111	Child IR exist, can not delete	The parent IR that has child IRs cannot be deleted.	Delete all child IRs and then delete the parent IR.
400	PM.02175113	Parent IR not exists	The parent IR does not exist.	Create child IRs under a correct parent IR.
400	PM.02175114	Parent IR not designated in current program, please perform in the destination program of this IR	The parent IR does not belong to the current program.	Try again in the destination program of the parent IR.
400	PM.02175115	Missing edit permission of sub items	The IR cannot be deleted because you do not have the edit permission on the project to which sub-work items belong.	Apply for the edit permission on the project to which sub-work items belong and try again.
400	PM.02175200	Missing required field [{0}]	Mandatory fields are missing.	Add mandatory fields and try again.
400	PM.02175201	Field [{0}] has invalid value{1}	The IR field has an invalid value (possibly due to incorrect format, for example, the time or date field uses a non-timestamp string.)	Use a correct value to send a request.
400	PM.02175202	Plan start date can not be later than plan due date	The estimated start date cannot be later than the estimated due date.	Use correct parameters for estimated start date and due date.
400	PM.10001002	Invalid token	Invalid token.
400	PM.10002006	Current tenant name in use	The name of the current tenant is already in use.
400	PM.10002010	Description cannot exceed 500	The description cannot exceed 500 characters.
400	PM.10002011	Invalid name	Invalid name.
400	PM.10003002	Insufficient permissions	The current user does not have sufficient permissions.
400	PM.10003003	Invitation expired	Invitation expired.
400	PM.10003004	Review info does not exist	The review information does not exist.
400	PM.10003005	Label in use	The label is in use.
400	PM.10003006	No more than 100 members	A maximum of 100 members can be added.
400	PM.10003007	No more than 100 projects	A maximum of 100 projects can be added.
400	PM.10003008	Role not allowed	The role is not allowed.
400	PM.10003009	Creator can exit project after handing over the program	The creator can exit the project after handing over the program.
400	PM.10003010	Member not exist	The member does not exist.
400	PM.10003011	Total number of programs under a tenant cannot exceed 100	The total number of programs under a tenant cannot exceed 100.
400	PM.10003014	Invitation not exist	The invitation does not exist.
400	PM.10003015	Only users of the same tenant can add	Only users of the same tenant can be added.
400	PM.10003016	Failed to add member	Failed to add a member.
401	PM.02150401	Insufficient operation permissions	The user does not have sufficient operation permissions.
403	PM.10003012	Member of program do not need to apply	The user is a member of the program and does not need to apply for the permission.
404	PM.02175005	Requested resource not exist	The requested resource does not exist.	Check whether the requested resource exists. (The ID may be incorrect or the resource has been deleted.)
405	PM.10003013	Application already exist waiting for approval	An application for joining the program already exists and is waiting for the administrator's approval.