Updated on 2024-05-21 GMT+08:00

Creating RRs

Original problems or requirements described from the perspective of customers can be managed as RRs. By creating an RR, you can set the background, value, details, and priority of the requirement.

Prerequisites

A project has been created.

Procedure

  1. On the project homepage, click Raw Requirements.
  2. Click + RR. The RR page is displayed.
  3. Enter the basic information about the requirement.

    Parameter

    Description

    Title

    Name of the RR.

    Description

    Enter the background, value, and details of the RR based on actual conditions.

    The description can include texts, images, or links.

    Attachment

    The maximum number of attachments for a single RR is 100, and the total size of them should be no more than 50 MB.

    Proposed Project

    By default, it is the project to which the RR belongs and cannot be changed.

    Raised By

    By default, it is the creator of the RR. Multiple creators can be selected.

    Responsible Project

    Project to which the RR belongs.

    • If the current project is selected, this requirement is internal.
    • If another project is selected, the requirement is submitted to external parties.

    The current project is selected by default.

    Recipient

    Owner who undertakes the RR.

    Project member information can be added. For details, see Managing Members. If multiple recipients are selected, data will be synchronized based on the recipients' processing speed.

    Expected Completion

    Expected completion time of the RR.

    Priority

    Priority of the RR, including Low, Medium, and High.

    The default value is Medium.

    Copy To

    Other members of the project team.

    Project member information can be added. For details, see Managing Members.

  4. Click Submit. The Raw Requirements page is displayed and "Request submitted successfully" is displayed in the upper right corner.

    • If you click SaveDraft, the page returns to the RR list. The requirement state is To submit.
    • If you click Cancel, the creation of the RR is cancelled.

    The new requirement is displayed in the RR list, and the requirement state is Analyzing. If another project is selected for Responsible Project, choose Other Projects to view the new RR.

    After an RR is created, the people selected for Raised By, Recipient, and Copy To will receive email notifications and internal message notifications. If not, set notifications or modify notification settings. For details, see Configuring Notification Settings.

More Operations

After an RR is created, you can perform the following operations as required:

  • To modify an RR name, click next to an RR name.

  • To filter the fields to be displayed in the RR list, click next to Operation to set the fields.
    • On the left of the pop-up box, select the fields to be displayed in Available.
    • On the right of the pop-up box, drag the fields in Selected to adjust the display sequence.