Practice Overview

During product R&D, teams and projects often work independently. It is difficult to control product quality and track defect rectification progress, which severely affects product delivery efficiency. Defect management means to control the complete process from defect submission, analysis, rectification, testing, acceptance, to closure. It enables cross-project defect tracking and real-time identification, assuring product delivery quality of your organization.

This chapter uses a system device project as an example to describe the best practices in defect management.