Error Codes
If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.
Status Code |
Error Codes |
Error Message |
Description |
Solution |
---|---|---|---|---|
400 |
MSS.45000001 |
Invalid file or directory |
User missing asset file. |
Check whether the user request parameters and role model are valid. |
400 |
MSS.45000002 |
Wrong environment |
Error environment. |
Currently, it will not be triggered. Ignore it. |
400 |
MSS.45000003 |
Invalid video |
The video uploaded by the user is incorrect. |
Check the video integrity and whether error frames exist. |
400 |
MSS.45000004 |
unsupported asset type |
The asset type does not meet the requirements. |
Determine the error file uploaded by the user based on the description. |
400 |
MSS.45000005 |
Invalid picture |
The background image uploaded by the user is incorrect. |
Check whether the background image complies with the specifications. |
400 |
MSS.45000006 |
live manager initialization error |
Failed to initialize the process. |
Will not be triggered, ignore |
400 |
MSS.45000007 |
download failed |
The download link is incorrect. |
Check whether the download link is valid based on the error description. |
400 |
MSS.45000008 |
Invalid audio |
Unsupported tone. |
Will not be triggered, ignore. |
400 |
MSS.45000009 |
Failed to connect to rtmp addr |
The RTMP address is incorrect. |
Check the RTMP address of the user. |
400 |
MSS.45000010 |
RTMP push failed |
RTMP stream push interrupt. |
Check whether the user's RTMP address is correct. |
400 |
MSS.45000011 |
video size limit exceeded |
The total size of videos uploaded by the user exceeds the upper limit. Currently, the upper limit is 1 GB. |
Ask users to reduce the size of uploaded videos. |
400 |
MSS.45000012 |
image quentity limit exceeded |
The number of foreground images uploaded by the user exceeds the upper limit. Currently, the number of foreground images is 100. |
Ask the user to reduce the number of pictures. |
400 |
MSS.45000013 |
image format not support |
The image format uploaded by the user is not supported. |
Ask the user to change the image format. |
400 |
MSS.45000014 |
image resolution out of limit |
image resolution get failed |
Ask the user to replace the faulty image. |
400 |
MSS.45000015 |
The JSON format of the task is incorrect. |
mps deliver task_json error! |
Contact technical support. |
400 |
MSS.45000016 |
External error of the tts service |
tts external error |
Handle the problem according to the specific description. |
400 |
MSS.45000017 |
The file cannot be read. |
Load file forbidden |
Contact technical support. |
400 |
MSS.45000018 |
The frame sequence number of the model file is incorrect. |
Frame number in model error |
Will not be triggered, ignore. |
400 |
MSS.45000019 |
Failed to decompress the file. |
unzip file error |
Contact technical support. |
400 |
MSS.45000020 |
Ultra 4K image. |
Image resolution over 4k |
Ask the user to replace the picture that meets the requirements. |
400 |
MSS.45000021 |
Inferred external error. |
lipsync external error |
Contact technical support. |
400 |
MSS.45000022 |
Model mixing anomaly |
models mixed error |
Ask the user to replace the model with the same model. |
400 |
MSS.45000023 |
The customer does not join the rtc room for a long time. |
rtc player not time not join error |
Do not close the page for a long time during the use of the page. |
500 |
MSS.45001000 |
infer or sender process error |
service internal error |
Please contact technical support |
500 |
MSS.45001001 |
tts task failed |
tts transcode failed |
Please contact technical support |
500 |
MSS.45001002 |
rtc long time not join error |
rtc room join failed |
Please contact technical support |
500 |
MSS.45001004 |
asset without hubertbase error |
without hubertbase model |
Please contact technical support |
500 |
MSS.45001005 |
model init error |
model init error |
Please contact technical support |
500 |
MSS.45001006 |
inference error |
Inferred incorrectly |
Please contact technical support |
500 |
MSS.45001007 |
Wrong job config params |
The task information provided by the MPS cannot be parsed. |
Please contact technical support |
500 |
MSS.45001008 |
Model category is not v3 |
The model file type is not supported. |
Please contact technical support |
400 |
MSS.00020004 |
project id not find |
The project ID in the tenant account token is empty. |
Check whether the account token is obtained properly. |
400 |
MSS.00020005 |
tenant info not find |
The tenant information does not exist in the system. |
The user needs to access the MetaStudio service page or interface once. |
400 |
MSS.00020012 |
total quota is less |
The quota allocated to the user exceeds the limit of the total quota. |
Decrease the allocated amount. |
400 |
MSS.00025001 |
allocate resource error |
An error occurs when the SP allocates resources. |
|
400 |
MSS.00025002 |
activated quantity exceeds the limit |
The number of resources activated by the SP exceeds the value of this parameter. |
Reduce the number of activated resources. |
400 |
MSS.00025003 |
resourceActivationExpireTime is expire |
The resource activated by the SP has expired. The current time is later than the resource expiration time. |
Check whether the resource has expired. Activate other normal resources. |
400 |
MSS.00025004 |
available quantity is insufficient |
The number of resources in the pay-per-use resource package allocated by the SP exceeds the number of resources that can be allocated. |
Check the number of remaining resources in the pay-per-use resource package. Allocate other resources or purchase them. |
400 |
MSS.00025006 |
sp resource is insufficient |
The quantity of allocated or reclaimed resources does not meet the requirements. The quantity of allocated or reclaimed resources can be allocated or reclaimed. |
Check allocatable and recyclable resources and reduce the number of allocated or reclaimed resources. |
400 |
MSS.00025008 |
customer name already exists in sp |
The customer has been associated with another SP. |
Contact the customer to check whether the SP has been associated with another SP. Disassociate the SP and try again. |
401 |
MSS.00020002 |
phrase token fail |
An exception occurred when parsing the token. |
Obtain the token of the IAM account and try again. |
401 |
MSS.00020010 |
no system admin privilege |
Non-system administrator cannot invoke the system administrator URL. |
Please apply to become a system administrator. |
401 |
MSS.00022007 |
black mode reject |
The account is in the blocklist, and the interface invoking is restricted. |
Contact the operation personnel to confirm and remove the blocklist. |
401 |
MSS.00023001 |
insufficient privilege |
Insufficient permission. The parameter in the token is invalid or the required permission is insufficient. |
Check whether the account token is correct and whether the account token has the corresponding permission. |
401 |
MSS.00023003 |
frozen or restricted |
The account is frozen or restricted. |
Check whether the account is restricted. If you have any questions, contact customer service. |
403 |
MSS.00020006 |
projectid not match |
The projectId in the token does not match that in the path. |
Check whether the token and projectId in the interface invoking are the same user project. |
403 |
MSS.00020009 |
invalid parameter |
invalid parameter |
Check the interface document and interface parameters. |
403 |
MSS.00020011 |
quota is less |
The purchased resource quantity or quota is insufficient when the resource is being used. |
|
403 |
MSS.00022001 |
insufficient modelingCount |
insufficient modelingCount |
Please increase the image quota of the double digital person. |
403 |
MSS.00022002 |
insufficient visualMotionCaptureTime |
insufficient visualMotionCaptureTime |
Check the number of resources. |
403 |
MSS.00022003 |
insufficient liveTime |
insufficient liveTime |
Check the number of resources. |
403 |
MSS.00022004 |
insufficient videoTime |
insufficient videoTime |
Check the number of resources. |
403 |
MSS.00022005 |
insufficient ttsaContentTime |
insufficient ttsaContentTime |
Check the number of resources. |
403 |
MSS.00022006 |
insufficient expireTime |
insufficient expireTime |
Check the number of resources. |
403 |
MSS.00022008 |
not have agreement |
not have agreement |
Invoke this interface again after signing the privacy statement agreement. |
403 |
MSS.00022009 |
Tenant Status is BLOCK |
The user's IAM account is frozen. |
Check whether the IAM account is frozen. |
403 |
MSS.00022010 |
have not completed real-name authentication |
The IAM account is not authenticated by real name. |
Complete real-name authentication. |
403 |
MSS.00024001 |
privilege not find |
The account does not have the required permission to invoke the interface. |
Check whether the account has the permission to invoke the required interface. If the account does not have the permission, contact operation personnel to apply for the permission. |
403 |
MSS.00024002 |
quota not find |
quota not find |
Contact technical support. |
403 |
MSS.00024003 |
appUser not authority |
appUser authentication failed |
Contact technical support. |
403 |
MSS.00025005 |
SP privilege not find |
SP privilege not find |
Add SP permissions to the user |
500 |
MSS.00020001 |
internal server error |
internal server error |
Contact technical support. |
500 |
MSS.00020007 |
try get lock fail |
try get lock fail |
Contact technical support. |
500 |
MSS.00021002 |
cbc order not exist |
cbc order not exist |
Contact technical support. |
500 |
MSS.00021003 |
the resource to unfreeze does not exist |
the resource to unfreeze does not exist |
Contact technical support. |
500 |
MSS.00021004 |
the resource to delete does not exist |
the resource to delete does not exist |
Contact technical support. |
500 |
MSS.00021005 |
cbc unfreeze fail |
cbc unfreeze fail |
Contact technical support. |
500 |
MSS.00021006 |
cbc delete fail |
cbc delete fail |
Contact technical support. |
500 |
MSS.00021008 |
cbc resource is not free |
cbc resource is not free |
Contact technical support. |
500 |
MSS.00021009 |
the resource does not exist |
the resource does not exist |
Contact technical support. |
500 |
MSS.00021010 |
the resource to freeze does not exist |
the resource to freeze does not exist |
Contact technical support. |
500 |
MSS.00021011 |
resource not find |
resource not find |
Contact technical support. |
500 |
MSS.00021012 |
cbc subscribe fail |
cbc subscribe fail |
Contact technical support. |
500 |
MSS.00021014 |
Call iam met error |
Call iam met error |
Contact technical support. |
500 |
MSS.00021015 |
failed to generate certificate |
failed to generate certificate |
Contact technical support. |
500 |
MSS.00021016 |
failed to verifier token |
failed to verifier token |
Reget the correct token |
500 |
MSS.00021101 |
failed to create asset info from cbc |
Failed to call the CBC API |
Contact technical support. |
500 |
MSS.00021103 |
failed to create asset info from smn |
The interface that calls SMN fails |
Contact technical support. |
500 |
MSS.00021104 |
Failed to freeze the deposit |
Failed to freeze the deposit. |
Recharge the account. |
500 |
MSS.00021105 |
Failed to verify risk control |
Failed to verify risk control |
Contact technical support. |
500 |
MSS.000212001 |
failed to cleanUp from dac |
Failed to clear DAC resources |
Contact technical support. |
500 |
MSS.000212002 |
failed to setAssetQuotas from dac |
Failed to set the asset quota in the DAC. |
Contact technical support. |
500 |
MSS.000212004 |
failed to setVdsQuotas from cjms |
failed to setVdsQuotas from cjms |
Contact technical support. |
500 |
MSS.000212005 |
request bls fail |
request bls fail |
Contact technical support. |
500 |
MSS.000212006 |
cjms usage reaches upper limit |
cjms usage reaches upper limit |
Contact technical support. |
500 |
MSS.000212007 |
failed to setQuotas from mps |
Failed to set a quota for MPS |
Contact technical support. |
500 |
MSS.000212008 |
failed to setQuotas from vcms |
Failed to set a quota for vcms |
Contact technical support. |
500 |
MSS.000212009 |
failed to setQuotas from dhtms |
DHTM failed to set a quota |
Contact technical support. |
500 |
MSS.00025007 |
customer info not find |
customer info not find |
Have the user log in to the MetaStudio page |
500 |
MSS.00025009 |
SP has been linked |
The user is associated with an SP |
Disassociate the user from the original SP |
500 |
MSS.00025010 |
The tenant is an SP |
The tenant is already an SP |
Delete the SP permissions of the user |
503 |
MSS.00020003 |
mongo operation fail |
The SQL statement failed to be executed |
Contact technical support. |
503 |
MSS.00020008 |
service unavailable |
The connection failed |
Contact technical support. |
503 |
MSS.00021001 |
iam service unavailable |
Failed to connect to IAM |
Contact technical support. |
503 |
MSS.00021102 |
CBC service unavailable |
Failed to connect to CBC |
Contact technical support. |
503 |
MSS.00023002 |
quota config error |
The quota configuration parameter is incorrect |
Modify the parameters |
500 |
MSS.42000007 |
Infer Error |
Infer Error |
Contact technical support. |
400 |
MSS.47010001 |
Dialog does not exist |
Dialog does not exist |
Please bring the correct dialog ID to visit. |
400 |
MSS.47010019 |
The count of skill has exceed max value. |
The count of skill has exceed max value. |
Contact R&D engineers to expand the capacity. |
400 |
MSS.47010020 |
The skill name already exists. |
The skill name already exists. |
Use a skill name that has not been configured. |
400 |
MSS.47010021 |
The skill identify already exists. |
The skill identify already exists. |
Use another English skill ID that has not been configured. |
400 |
MSS.47010022 |
The skill does not exist |
The skill does not exist |
Use the correct skill ID. |
400 |
MSS.47010024 |
The Q&A pair topic already exists. |
The Q&A pair topic already exists. |
Configure other Q&A pair topic. |
400 |
MSS.47010026 |
The number of Q&A pairs exceeds the upper limit. |
The number of Q&A pairs exceeds the upper limit. |
Contact R&D engineers to expand the capacity. |
400 |
MSS.47010027 |
The Q&A pair does not exist. |
The Q&A pair does not exist. |
Please use the correct question ID |
400 |
MSS.47010029 |
The questioning method already exists. |
The questioning method already exists. |
Please configure other questioning method that do not exist. |
400 |
MSS.47010030 |
The questioning method does not exist. |
The questioning method does not exist. |
Please use the correct questioning method ID |
400 |
MSS.47010032 |
The list of questioning method is empty. |
The list of questioning method is empty. |
Enter a correct questioning method list. |
400 |
MSS.47010033 |
The application name already exists. |
The application name already exists. |
Use a application name that does not exist. |
400 |
MSS.47010034 |
The application does not exist. |
The application does not exist. |
Please use the correct application ID. |
400 |
MSS.47010041 |
The activation code does not exist. |
The activation code does not exist. |
Use a correct activation code ID or configure a new activation code. |
400 |
MSS.47010049 |
The slider verification code does not exist. |
The slider verification code does not exist. |
Obtain the slider verification code again. |
400 |
MSS.47010050 |
Failed to verify the slider verification code. |
Failed to verify the slider verification code. |
Verify the slider verification code again. |
400 |
MSS.47010051 |
The number of times that the slider verification code fails to be verified exceeds the maximum. |
The number of times that the slider verification code fails to be verified exceeds the maximum. |
Obtain a new slider verification code for verification. |
400 |
MSS.47010052 |
The activation code already exists. |
The activation code already exists. |
Only one activation code can be configured for each robot. |
400 |
MSS.47010054 |
The agency does not exist, failed to remove the agency. |
The agency does not exist, failed to remove the agency. |
Contact technical support. |
400 |
MSS.47010059 |
The room ID already exists |
The room ID already exists |
The message carries the correct room ID |
400 |
MSS.47010060 |
The welcome speech does not exist. |
The welcome speech does not exist. |
Please use the correct welcome speech ID to access |
400 |
MSS.47010062 |
The welcome speech already exists. |
The welcome speech already exists. |
Only one welcome speech can be configured for each robot. |
400 |
MSS.47010064 |
The number of questioning method exceeds the upper limit. |
The number of questioning method exceeds the upper limit. |
Contact technical support for capacity expansion. |
400 |
MSS.47010065 |
The dialog task stopped abnormally |
The dialog task stopped abnormally |
Contact technical support. |
400 |
MSS.47010066 |
Hot question does not exist. |
Hot question does not exist. |
Use the correct hotspot issue ID to query or check whether the hotspot issue is correctly configured. |
400 |
MSS.47010068 |
The number of hot questions exceeds the upper limit. |
The number of hot questions exceeds the upper limit. |
Contact technical support. |
400 |
MSS.47010069 |
The hot question already exists. |
The hot question already exists. |
Configure other hot question. |
400 |
MSS.47010071 |
Configuration audit failed because the input content contains sensitive information. |
Configuration audit failed because the input content contains sensitive information. |
Modify the configuration and delete sensitive information. |
400 |
MSS.47010072 |
The Q&A pair list is empty. |
The Q&A pair list is empty. |
Carry the correct Q&A pair information |
400 |
MSS.47010073 |
The number of Q&A pairs exceeds the upper limit. |
The number of Q&A pairs exceeds the upper limit. |
The number of Q&A pairs in the list cannot exceed the upper limit. |
400 |
MSS.47010074 |
Failed to import the Q&A pair |
Failed to import the Q&A pair |
Modify the import configuration based on the failure cause |
400 |
MSS.47010075 |
The Q&A pair ID is empty |
The Q&A pair ID is empty |
Please bring the correct Q&A pair ID |
400 |
MSS.47010076 |
hot words sis-hot-words is empty |
hot words sis-hot-words is empty |
Carry the correct sisHotWords |
400 |
MSS.47010077 |
target hot words already exists |
target hot words already exists |
Only one hot word record can be created for the same region and language. |
400 |
MSS.47010078 |
target hot words not exist or no permission |
target hot words not exist or no permission |
Check the hot words and permission. |
400 |
MSS.47010080 |
The vocabularyId is empty |
The vocabularyId is empty |
Carry the correct vocabularyId |
400 |
MSS.47010081 |
The sisProjectId is empty |
The sisProjectId is empty |
Carry the correct sisProjectId |
400 |
MSS.47010082 |
The language is empty |
The language is empty |
Carry the correct language |
400 |
MSS.47010090 |
The app ID is empty. |
The app ID is empty. |
Enter a correct app ID. |
400 |
MSS.47010091 |
The app key is empty. |
The app key is empty. |
Enter a correct app key. |
400 |
MSS.47010092 |
The app secret is empty. |
The app secret is empty. |
Enter the correct app secret information. |
400 |
MSS.47010093 |
The value of app type is invalid. |
The value of app type is invalid. |
Enter a correct App Type. |
400 |
MSS.47010094 |
The mobvoi config is empty |
The mobvoi config is empty |
Please bring the correct configuration with mobvoi. |
400 |
MSS.47010095 |
The region is invalid. |
The region is invalid. |
Ensure that the region information is correct. |
400 |
MSS.47010097 |
The value of Cbs Project Id is invalid. |
The value of Cbs Project Id is invalid. |
Enter a correct CBS project ID. |
400 |
MSS.47010098 |
Failed to create the application configuration. The role ID is empty |
Failed to create the application configuration. The role ID is empty |
Carry the correct role ID |
400 |
MSS.47010102 |
The robot ID is empty. |
The robot ID is empty. |
Carry the correct robot ID. |
400 |
MSS.47010110 |
Verify the CBS application but do not entrust the application. |
Verify the CBS application but do not entrust the application. |
You have not entrusted the CBS application. Please agree to entrust the CBS application to ensure that the function is normal. |
400 |
MSS.47010129 |
The robot type is invalid |
The robot type is invalid |
Carry the correct robot type |
400 |
MSS.47010130 |
The third-party language model is empty. |
The third-party language model is empty. |
Enter the correct third-party language model configuration. |
400 |
MSS.47010131 |
The third-party language model url is empty. |
The third-party language model url is empty. |
Enter a correct third-party language model url. |
400 |
MSS.47010134 |
Invalid third-party language model address. |
Invalid third-party language model address. |
Configure a correct third-party language model address. |
400 |
MSS.47010135 |
Invalid tailSilenceTime |
Invalid tailSilenceTime |
Configure a correct tailSilenceTime |
400 |
MSS.47010137 |
roleType is invalid |
roleType is invalid |
Configure a correct roleType |
400 |
MSS.47010140 |
sis region is invalid |
sis region is invalid |
Configure a correct sis region |
400 |
MSS.47010143 |
language is not supported |
language is not supported |
Select a supported language |
400 |
MSS.47010145 |
Smart chat task is over |
Smart chat task is over |
No handling required |
400 |
MSS.47010152 |
The format of the extended parameter is invalid |
The format of the extended parameter is invalid |
Ensure that the extended parameter is in the correct format. |
400 |
MSS.47010153 |
The property does not exist |
The property does not exist |
No processing is required. |
400 |
MSS.47010154 |
The pacifying words already exist. |
The pacifying words already exist. Modify them and try again. |
Please modify and try again. |
400 |
MSS.47010155 |
The number of pacifying words exceeds the upper limit. |
The number of pacifying words exceeds the upper limit. Contact the administrator to check. |
Contact the administrator to check. |
400 |
MSS.47010156 |
The pacifying words do not exist |
The pacifying words do not exist. Please contact the administrator. |
Please contact the administrator. |
400 |
MSS.47010158 |
The intent is not supported |
The intent is not supported. Contact the administrator. |
Contact the administrator. |
400 |
MSS.47010159 |
The length of the pacifying words exceeds the upper limit |
The length of the pacifying words exceeds the upper limit. Contact the administrator to check. |
Contact the administrator to check. |
400 |
MSS.47010160 |
Invalid pacifying word type. |
Invalid pacifying word type. Please contact the administrator. |
Please contact the administrator. |
400 |
MSS.47010202 |
The SDK resource does not exist |
The SDK resource does not exist |
Ensure that the SDK resources for voice wakeup exist in the OBS bucket and the configuration information is correct. |
400 |
MSS.47010203 |
The dialog does not have enough wakeup channels |
The dialog does not have enough wakeup channels |
Ensure that there are sufficient voice wakeup channel resources. |
400 |
MSS.47010204 |
The osType is invalid |
The osType is invalid |
Ensure that the value of osType is correct. |
400 |
MSS.47010206 |
Validate failed please check app information |
Validate failed please check app information |
Validate failed please check app information |
400 |
MSS.47010208 |
Validate failed app type unmatched |
Validate failed app type unmatched |
The application type does not match the application information. Do you want to use Spark? |
400 |
MSS.47010209 |
Validate failed app type unmatched |
Validate failed app type unmatched |
The application type does not match the application information. Do you want to use AIUI? |
400 |
MSS.47010211 |
Validate failed please check app production environment |
Validate failed please check app production environment |
Validate failed please check app production environment |
400 |
MSS.47010220 |
The wise brain config is empty |
The wise brain config is empty |
Please bring the correct wise brain configuration. |
401 |
MSS.47010043 |
Activation code authentication failed. |
Activation code authentication failed. |
Use the correct activation code to log in. |
401 |
MSS.47010046 |
Once authentication code authentication failed. |
Once authentication code authentication failed. |
Use a correct once authentication code. |
401 |
MSS.47010105 |
Invalid token information. |
Invalid token information. |
Carry the correct token information. |
403 |
MSS.47010009 |
No permission to access |
No permission to access |
Access the correct interface. |
403 |
MSS.47010023 |
No permission to access the skill configuration |
No permission to access the skill configuration |
Access the skill configuration of the current tenant. |
403 |
MSS.47010028 |
No permission to access the Q&A pair configuration |
No permission to access the Q&A pair configuration |
Access the Q&A pair configuration of the tenant. |
403 |
MSS.47010031 |
No permission to access the questioning method configuration. |
No permission to access the questioning method configuration. |
Access the configuration of the questioning method under the current tenant. |
403 |
MSS.47010035 |
No permission to access the application configuration. |
No permission to access the application configuration. |
Access the application configuration of the tenant. |
403 |
MSS.47010042 |
No permission to access the activation configuration |
No permission to access the activation configuration |
Access the activation code configuration of the tenant. |
403 |
MSS.47010044 |
The number of authentication failures of the activation code exceeds the maximum. The activation code is locked. |
The number of authentication failures of the activation code exceeds the maximum. The activation code is locked. |
After the account is unlocked, use the correct activation code to log in to the system. |
403 |
MSS.47010045 |
The activation code has expired. |
The activation code has expired. |
Contact R D engineers to reset the validity period of the activation code. |
403 |
MSS.47010047 |
The number of once authentication failures exceeds the maximum. The once code is locked. |
The number of once authentication failures exceeds the maximum. The once code is locked. |
After the account is unlocked, use the correct once authentication code to log in to the system. |
403 |
MSS.47010058 |
No permission to perform the agency operation. |
No permission to perform the agency operation. |
Use an account with the Security Administrator permission. |
403 |
MSS.47010061 |
You do not have the permission to access the welcome speech configuration. |
You do not have the permission to access the welcome speech configuration. |
Access the welcome speech configuration of the current tenant. |
403 |
MSS.47010063 |
No permission to access the dialog information. |
No permission to access the dialog information. |
Access the dialog information of the current tenant. |
403 |
MSS.47010067 |
No permission to access the hot question configuration. |
No permission to access the hot question configuration. |
Access the hot question configuration of the current tenant. |
403 |
MSS.47010088 |
No permission to access the project ID |
No permission to access the project ID |
Carry the correct tenant ID. |
403 |
MSS.47010142 |
Do not have the permission to use this application type |
Do not have the permission to use this application type |
Use the correct application type |
403 |
MSS.47010151 |
The number of uploaded log files exceeds the maximum. |
The number of uploaded log files exceeds the maximum. |
Try again later or contact technical support |
403 |
MSS.47010157 |
You do not have the permission to configure pacifying words |
You do not have the permission to configure pacifying words. Please contact the administrator. |
Contact the administrator to check. |
403 |
MSS.47010210 |
Validate reject as too many request |
Validate reject as too many request |
Validate reject as too many request |
429 |
MSS.47010004 |
Request too frequently. |
Request too frequently. |
Do not send requests frequently. |
500 |
MSS.47010003 |
System processing failed |
System processing failed |
Contact technical support. |
500 |
MSS.47010005 |
Failed to query tenant information. |
Failed to query tenant information. |
Not involved |
500 |
MSS.47010006 |
The subscribed resource expires, and the dialog task is disabled. |
The subscribed resource expires, and the dialog task is disabled. |
Please renew in time |
500 |
MSS.47010007 |
Failed to read data. |
Failed to read data. |
Contact technical support. |
500 |
MSS.47010008 |
Tenant data is deleted, and the task is stopped. |
Tenant data is deleted, and the task is stopped. |
Not involved |
500 |
MSS.47010025 |
Failed to create the Q&A pair topic identify. |
Failed to create the Q&A pair topic identify. |
Contact technical support. |
500 |
MSS.47010036 |
Failed to export the skill configuration. |
Failed to export the skill configuration. |
Contact technical support. |
500 |
MSS.47010037 |
Failed to start the smart chat task. |
Failed to start the intelligent interaction task. |
Contact technical support. |
500 |
MSS.47010038 |
Failed to stop the smart chat task. |
Failed to stop the smart chat task. |
Contact technical support. |
500 |
MSS.47010039 |
Failed to query the smart chat task. |
Failed to query the smart chat task. |
Contact technical support. |
500 |
MSS.47010040 |
Failed to update the smart chat task |
Failed to update the smart chat task |
Please contact technical support. |
500 |
MSS.47010048 |
Failed to generate the slider verification code. |
Failed to generate the slider verification code. |
Contact technical support. |
500 |
MSS.47010053 |
Failed to create the agency. |
Failed to create the agency. |
Contact technical support. |
500 |
MSS.47010055 |
Failed to query the agency. |
Failed to query the agency. |
Contact technical support. |
500 |
MSS.47010056 |
Failed to query the project ID. |
Failed to query the project ID. |
Contact technical support. |
500 |
MSS.47010070 |
Content audit failed. |
Content audit failed. |
Contact technical support. |
500 |
MSS.47010083 |
Failed to remove the agency |
Failed to remove the agency |
Contact technical support |
500 |
MSS.47010100 |
Internal error. |
Internal error. |
Contact technical support. |
500 |
MSS.47010144 |
Stop the smart chat task timeout |
Stop the smart chat task timeout |
Contact Technical Support |
500 |
MSS.47010161 |
operate obs failed. |
operate obs failed. |
Contact Technical Support |
500 |
MSS.47010205 |
Validate failed as task rejected |
Validate failed as task rejected |
Verification failed. Please try again. |
400 |
MSS.47010096 |
CBS not find correct agency |
CBS not find correct agency |
Check whether the CBS application has been entrusted. |
400 |
MSS.47010103 |
Dialog request failed. The action is not supported. |
Dialog request failed. The action is not supported. |
The dialog request must contain the correct action command. |
400 |
MSS.47010106 |
The dialog fails to be established because the parameters carried in the dialog are invalid. |
The dialog fails to be established because the parameters carried in the dialog are invalid. |
Correct parameter information is carried during dialog link setup. |
400 |
MSS.47010109 |
Failed to start the dialog. The dialog is not in the waitConnect state. |
Failed to start the dialog. The dialog is not in the waitConnect state. |
Internal error information, which does not affect services and does not need to be handled. |
400 |
MSS.47010114 |
Third-party text driver failed. The text length exceeds the maximum. |
Third-party text driver failed. The text length exceeds the maximum. |
The third-party text driver must contain text data of the correct length. |
400 |
MSS.47010115 |
Third-party text driver failed. The value of seq is smaller than the minimum value. |
Third-party text driver failed. The value of seq is smaller than the minimum value. |
The third-party text driver must carry the correct seq parameter information. |
400 |
MSS.47010116 |
The operation command is not supported. |
The operation command is not supported. |
Use the correct operation command. |
400 |
MSS.47010117 |
The payload parameter in the dialog request is empty. |
The payload parameter in the dialog request is empty. |
The dialog request carries the correct payload parameter. |
400 |
MSS.47010118 |
The data parameter in the dialog request is empty. |
The data parameter in the dialog request is empty. |
The dialog request carries the correct data parameter. |
400 |
MSS.47010123 |
The chat has stopped |
The chat has stopped |
Not involved |
400 |
MSS.47010128 |
The role ID of Mobvoi is invalid |
The role ID of Mobvoi is invalid |
Please configure valid Role ID |
400 |
MSS.47010132 |
The application type is not supported |
The application type is not supported |
Please use the correct app |
400 |
MSS.47010133 |
Failed to chat with large language model |
Failed to chat with large language model |
Contact Technical Support |
400 |
MSS.47010145 |
text question length is too long |
text question length is too long |
The question text is too long. Please check. |
400 |
MSS.47010146 |
text question is empty |
text question is empty |
The question text is empty. Please check. |
400 |
MSS.47010148 |
invalid interaction mode |
invalid interaction mode |
The input interaction type is invalid. Please check the parameter. |
400 |
MSS.47010150 |
The number of requests sent to Mobvoi exceeds the maximum number of concurrent requests. |
The number of requests sent to Mobvoi exceeds the maximum number of concurrent requests. |
Increase the number of concurrent contact Mobvoi. |
400 |
MSS.47015007 |
The application type of the dialog job is not a third-party driver |
The application type of the dialog job is not a third-party driver |
Set the application type of the dialog job to third-party driver |
400 |
MSS.47015008 |
The application type of the dialog job is aiui and the appId unmatched |
The application type of the dialog job is aiui and the appId unmatched |
Check the configuration information. |
400 |
MSS.47015009 |
The application type of the dialog job is spark but the appId unmatched |
The application type of the dialog job is spark but the appId unmatched |
Check the configuration information. |
400 |
MSS.47015011 |
The media service address is empty. |
The media service address is empty. |
Contact technical support. |
400 |
MSS.47015016 |
text drive length limit |
text drive length limit |
text drive length limit |
401 |
MSS.47010127 |
Mobvoi configuration authenticate failed |
Mobvoi configuration authenticate failed |
Check the configuration information |
401 |
MSS.47015013 |
Authentication failed. |
Check whether the authentication information is correct. |
Authentication failed. Check whether the authentication information is correct. |
403 |
MSS.47010144 |
interaction mode is not text |
interaction mode is not text |
The current interaction mode is not in text mode. Please check the mode. |
403 |
MSS.47010147 |
receive text question not in wait_question status |
receive text question not in wait_question status |
receive text question not in wait_question status |
403 |
MSS.47015005 |
The number of websocket connections of the job exceeds the maximum |
The number of websocket connections of the job exceeds the maximum |
Release contact technical support. |
403 |
MSS.47015006 |
The number of websocket connections of the pod exceeds the maximum |
The number of websocket connections of the pod exceeds the maximum |
Contact technical support |
403 |
MSS.47015010 |
The application type of the dialog job is third-party driver not allowed start chat by web |
The application type of the dialog job is third-party driver not allowed start chat by web |
Check the application type of the dialog or select the correct driver mode. |
403 |
MSS.47015014 |
last text drive process not finish |
last text drive process not finish |
last text drive process not finish |
403 |
MSS.47015015 |
the sis service frozen please check |
the sis service frozen please check |
the sis service frozen please check |
403 |
MSS.47015017 |
Not supported by the third-party driver. Try with the driver API. |
Not supported by the third-party driver. Try with the driver API. |
Not supported by the third-party driver. Try with the driver API. |
500 |
MSS.47010002 |
Rpc action does not exist |
Rpc action does not exist |
Contact Technical Support |
500 |
MSS.47010101 |
Failed to parse the message. |
Failed to parse the message. |
Contact technical support. |
500 |
MSS.47010104 |
Connection to the third-party app timed out. |
Connection to the third-party app timed out. |
Check whether the third-party app configuration is correct or contact R&D engineers. |
500 |
MSS.47010107 |
Error information returned by the third-party app |
Error information returned by the third-party app |
Contact technical support. |
500 |
MSS.47010111 |
Failed to start the dialog and disconnected from the worker. |
Failed to start the dialog and disconnected from the worker. |
Contact technical support. |
500 |
MSS.47010112 |
Failed to send the dialog message. |
Failed to send the dialog message. |
Contact technical support. |
500 |
MSS.47010119 |
ChannelRecord is null |
ChannelRecord is null |
If the error persists, contact technical support. |
500 |
MSS.47010120 |
The number of interactive authorizations is insufficient for iFLYTEK. |
The number of interactive authorizations is insufficient for iFLYTEK. |
Contact HKUST customer service. |
500 |
MSS.47010121 |
The number of tokens for interaction between the iFLYTEK is insufficient. |
The number of tokens for interaction between the iFLYTEK is insufficient. |
Contact HKUST customer service. |
500 |
MSS.47010122 |
Internal RPC communication failure |
Internal RPC communication failure |
Try again or contact technical support |
500 |
MSS.47010124 |
AIUI configuration authentication failed |
AIUI configuration authentication failed |
Contact the administrator. |
500 |
MSS.47010125 |
Spark configuration authenticate failed. |
Spark configuration authenticate failed. |
Contact the administrator. |
500 |
MSS.47010126 |
The call number or word number is insufficient for mobvoi |
The call number or word number is insufficient for mobvoi |
Contact the administrator to supplement the authorization quantity |
500 |
MSS.47010136 |
ifly application scene config error |
ifly application scene config error |
Contact the administrator. |
500 |
MSS.47010141 |
There are some errors on sis agency |
There are some errors on sis agency |
Contact the administrator. |
500 |
MSS.47010200 |
Failed to create the voice transmission thread |
Failed to create the voice transmission thread |
Contact technical support |
500 |
MSS.47015001 |
Failed to connect to the management plane service |
Failed to connect to the management plane service |
Contact technical support |
500 |
MSS.47015012 |
Media negotiation failed |
Media negotiation failed |
Contact technical support. |
400 |
MSS.10000001 |
System problem, please contact technical support |
System problem, please contact technical support |
Contact technical support. |
400 |
MSS.10000002 |
Request JSON exception |
Request JSON exception |
Check the request body JSON. |
400 |
MSS.10000003 |
Parameter validation abnormal |
Parameter validation abnormal |
Check the validity of the input parameter. |
400 |
MSS.10001002 |
Illegal URL parameter, please check |
Illegal URL parameter, please check |
Check the URL validity. |
400 |
MSS.10001006 |
Asset create job failed |
Asset create job failed |
Create a new asset generation task. |
400 |
MSS.10001007 |
Asset file too large, please do not exceed 5242880 bytes |
Asset file too large, please do not exceed 5242880 bytes |
Compress the file size or replace it with a small file. |
400 |
MSS.10001008 |
Asset main file already exists |
Asset main file already exists |
Do not upload the main file repeatedly. |
400 |
MSS.10001009 |
Asset cover file already exists |
Asset cover file already exists |
Do not upload the cover file repeatedly. |
400 |
MSS.10001010 |
Asset state unavailable |
Asset state unavailable |
Use the ACTIVED state. |
400 |
MSS.10001012 |
Asset file already exists |
Asset file already exists |
Do not upload files repeatedly. |
400 |
MSS.10001013 |
Asset state invalid change |
Asset state invalid change |
Only assets in the ACTIVED or UNACTIVED state can be updated. |
400 |
MSS.10001014 |
Asset state error update |
Asset state error update |
The asset status can be updated only to ACTIVED or UNACTIVED. |
400 |
MSS.10001016 |
File not found in OBS |
File not found in OBS |
Upload the file to OBS. |
400 |
MSS.10001017 |
Failed to read oidc token |
Failed to read oidc token |
Contact technical support. |
400 |
MSS.10001018 |
Failed to upload the file |
Failed to upload the file |
Contact technical support. |
400 |
MSS.10001019 |
Image file blocked |
Image file blocked |
Use compliant images |
400 |
MSS.10001020 |
SFS Cache file process error |
SFS Cache file process error |
Contact technical support. |
400 |
MSS.10001022 |
Try get lock fail |
Try get lock fail |
Contact technical support. |
400 |
MSS.10001024 |
dac file total size greater than quota |
dac file total size greater than quota |
Purchase an asset package. |
400 |
MSS.10001025 |
the {0} category dac file not exist |
the {0} category dac file not exist |
Use the correct file type |
400 |
MSS.10001026 |
the {0} category dac file has existed |
the {0} category dac file has existed |
Use the correct file type |
400 |
MSS.10001027 |
the {0} category dac file more than {1} |
the {0} category dac file more than {1} |
Use the correct file type |
400 |
MSS.10001028 |
the category dac file not match {0} |
the category dac file not match {0} |
Use the correct file type |
400 |
MSS.10001030 |
transfer asset job is not exist |
transfer asset job is not exist |
Query the correct transfer task. |
400 |
MSS.10001031 |
transfer asset job is time out |
transfer asset job is time out |
Use the correct transfer task |
400 |
MSS.10001033 |
creating file too many |
creating file too many |
Delete unnecessary files that are being created or confirm existing files that are being created. |
400 |
MSS.10001034 |
File type is not supported |
File type is not supported |
Use the correct file type |
400 |
MSS.10001035 |
Text content include sensitive word |
Text content include sensitive word |
Use compliant text |
400 |
MSS.10001036 |
Asset list does not contain specified cover asset |
Asset list does not contain specified cover asset |
Please use the picture in the material list as the product cover. |
400 |
MSS.10001037 |
Asset list contains unavailable asset |
Asset list contains unavailable asset |
Do not use abnormal assets as materials. |
400 |
MSS.10001038 |
Asset list contains mismatched asset type |
Asset list contains mismatched asset type |
Do not use an asset that is different from the material requirement type as material |
400 |
MSS.10001039 |
Asset list contains duplicate asset |
Asset list contains duplicate asset |
Do not use duplicate assets as material |
400 |
MSS.10001040 |
Linked asset item unavailable |
Linked asset item unavailable |
Use an activated asset as the offering material. |
400 |
MSS.10001041 |
Product not found |
Product not found |
Check the offering data or add an offering. |
400 |
MSS.10001042 |
Product text or asset list exceeds the limit |
Product text or asset list exceeds the limit |
Do not exceed the material quantity limit. |
400 |
MSS.10001043 |
sfs business type illegal |
sfs business type illegal |
Use the correct cache service type. |
400 |
MSS.10001044 |
copy asset file failed |
copy asset file failed |
Contact technical support. |
400 |
MSS.10001045 |
copy asset name to long |
copy asset name to long |
Shorten Copy Asset File Name |
400 |
MSS.10001046 |
Authorization token is illegal |
Authorization token is illegal |
Check the validity of the token. |
400 |
MSS.10001047 |
Authorization token is expired |
Authorization token is expired |
Check the validity of the token. |
400 |
MSS.10001048 |
The {0} category dac file is not supported |
The {0} category dac file is not supported |
Use the correct file type |
404 |
MSS.10001001 |
Asset not found |
Asset not found |
Check the asset metadata or add an asset. |
404 |
MSS.10001004 |
The file not found |
The file not found |
Check the asset metadata or add an asset file. |
404 |
MSS.10001011 |
Asset main file not found |
Asset main file not found |
Please check the asset master file |
500 |
MSS.10000004 |
Public communication error |
Public communication error |
Contact technical support. |
500 |
MSS.10000032 |
Read video review result failed. |
Read video review result failed. |
Contact technical support. |
500 |
MSS.10000101 |
IAM service processing error |
IAM service processing error |
Contact technical support. |
500 |
MSS.10000102 |
OBS service processing error |
OBS service processing error |
Contact technical support. |
500 |
MSS.10000103 |
Moderation service processing error |
Moderation service processing error |
Contact technical support. |
500 |
MSS.10000104 |
CAS service processing error |
CAS service processing error |
Contact technical support. |
500 |
MSS.10000105 |
DAP service processing error |
DAP service processing error |
Contact technical support. |
400 |
MSS.20050004 |
Failed to obtain asset information. |
Failed to obtain asset information. |
Contact technical support. |
400 |
MSS.20050005 |
Failed to obtain asset information. The asset ID or project ID is invalid. |
Failed to obtain asset information. The asset ID or project ID is invalid. |
Check the asset ID or project ID. |
400 |
MSS.20050013 |
Failed to obtain the task information. The task ID or project ID is invalid. |
Failed to obtain the task information. The task ID or project ID is invalid. |
Check the task ID and project ID. |
400 |
MSS.20050015 |
The websocket request failed. |
The websocket request failed. |
Check whether the message sent by the WebSocket is empty. |
400 |
MSS.20050029 |
The AK/SK is not configured. |
The AK/SK is not configured. |
Configure the AK/SK. |
400 |
MSS.20050035 |
Invalid AK/SK. |
Invalid AK/SK. |
Replace the AK/SK. |
401 |
MSS.20050023 |
WebSocket interface authentication failed. |
WebSocket interface authentication failed. |
Check the carried authentication information. |
429 |
MSS.20050025 |
Creating a Language Asynchronous Task Flow Control. |
Creating a Language Asynchronous Task Flow Control. |
Please try again later. |
500 |
MSS.20050012 |
Failed to generate the audition voice. |
Failed to generate the audition voice. |
Contact technical support. |
500 |
MSS.20050028 |
Failure returned by the algorithm side. |
Failure returned by the algorithm side. |
Contact technical support. |
500 |
MSS.20050032 |
The TTS returns a failure. |
The TTS returns a failure. |
Contact technical support. |
500 |
MSS.20050033 |
Return failure. |
Return failure. |
Contact technical support. |
500 |
MSS.20050034 |
Text-to-speech failed. |
Text-to-speech failed. |
Contact technical support. |
400 |
MSS.41000001 |
Task status is incorrect |
Incorrect task status prevents normal execution |
Check task status |
400 |
MSS.41000002 |
BAD_REQUEST (The task name is illegal) |
name contains special code |
Check if task name contains special characters |
400 |
MSS.41000004 |
train job count is over limit |
train job count is over limit |
Clear old tasks |
400 |
MSS.41000014 |
Failed to obtain obs segment url |
obs section failed |
Resubmit the task or contact the development engineer |
400 |
MSS.41000018 |
When deleting a task, the task cannot be queried or the task cannot be deleted. |
When deleting a task, the task cannot be queried or the task cannot be deleted. |
When deleting a task, the task cannot be queried or the task cannot be deleted. |
403 |
MSS.41000012 |
Task concurrency limit exceeded |
insufficient resource quota |
Wait for the previous task to complete before submitting a new task |
403 |
MSS.41000023 |
resources is insufficient |
resources is insufficient |
buy resources |
404 |
MSS.41000003 |
Task does not exist |
train job is not exist |
Check whether the task id is correct |
500 |
MSS.41000005 |
Witness verification failed |
Automatic witness verification failed |
Check whether the ID card and the video character are consistent |
500 |
MSS.41000007 |
The submitted video length is illegal |
The submitted video length is illegal |
Check if there are any issues with the submitted video |
500 |
MSS.41000015 |
Failed to obtain obs uploadid |
Failed to obtain obs uploadid |
Resubmit the task or contact the development engineer |
500 |
MSS.41000016 |
Failed to query assets |
Failed to query assets |
Check whether the trained model is deleted or contact the asset library development engineer |
500 |
MSS.41000017 |
Failed to update assets |
Failed to update assets |
Check whether the model is deleted or contact the asset library development engineer |
500 |
MSS.41000019 |
Failed to acquire instance lock |
Failed to acquire instance lock |
Check whether redis is abnormal |
400 |
MSS.20020001 |
The task status does not allow the current operation. |
illegal job state |
Confirm if the current task status is correct. |
400 |
MSS.20020002 |
job is not existed |
job not found |
Confirm whether the job information is correct |
400 |
MSS.20020004 |
There is an issue with the training data. Please check and resubmit |
illegal training set |
Check if the training data meets the requirements |
400 |
MSS.20020005 |
training failure |
job training failure |
Contact technical support. |
400 |
MSS.20020007 |
illegal file |
illegal file |
commit valid file |
400 |
MSS.20020008 |
The number of tasks in production has reached the maximum limit. Please try again later |
too many jobs |
The number of tasks in production has reached the maximum limit. Please try again later |
400 |
MSS.20020010 |
The authorization letter file is incorrect. Please check and upload it again. |
The authorization letter file is incorrect. Please check and upload it again. |
The authorization letter file is incorrect. Please check and upload it again. |
400 |
MSS.20020011 |
The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide. |
The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide. |
The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide. |
400 |
MSS.20020012 |
unexpected file in package |
unexpected file in package |
The file type in the compressed package does not meet the requirements of the task. Please resubmit according to the requirements. |
400 |
MSS.20020013 |
package is not a valid zip |
package is not a valid zip |
Please upload a valid zip file. |
400 |
MSS.20020014 |
no quota |
no quota |
Purchase Quota |
400 |
MSS.20020015 |
the content of text is not match the language |
the content of text is not match the language |
Verify if the text and voice match, and re-upload if necessary. |
400 |
MSS.20020016 |
unexpected wav and txt count |
unexpected wav and txt count |
Please upload the corpus again according to the requirements |
400 |
MSS.20020017 |
unexpected wav count |
unexpected wav count |
Please upload the corpus again according to the requirements |
400 |
MSS.20020018 |
illegal audio format |
illegal audio format |
Please re-upload after confirming the audio format. |
400 |
MSS.20020022 |
too many entries in package |
too many entries in package |
Remove unnecessary files and upload again. |
400 |
MSS.20020023 |
training package too large |
training package too large |
Please confirm that the contents of the compressed file are correct before re-uploading. |
400 |
MSS.20020024 |
file in package too large |
file in package too large |
Please confirm that the contents of the compressed file are correct before re-uploading. |
400 |
MSS.20020025 |
unexpected directory in package |
unexpected directory in package |
Remove unnecessary directories and re-upload. |
400 |
MSS.20020026 |
entry in package has illegal name |
entry in package has illegal name |
Rename the file and upload it again after correction |
400 |
MSS.20020027 |
training data not exist |
training data not exist |
uploading the training data |
400 |
MSS.20020028 |
voice and txt not match |
voice and txt not match |
Confirm the audio and upload it again |
400 |
MSS.20020029 |
audio is too long or too short! |
audio is too long or too short! |
Please re-upload valid audio |
400 |
MSS.20020030 |
pre uploaded file not exist |
pre uploaded file not exist |
Please upload file first |
400 |
MSS.20020031 |
commit file not same with pre uploaded |
commit file not same with pre uploaded |
Please commit file correctly |
400 |
MSS.20020032 |
fail to get temp example audio |
fail to get temp example audio |
retry |
400 |
MSS.20020033 |
asset not exist example audio |
asset not exist example audio |
please contact with admin |
400 |
MSS.20020034 |
split wav by annotation info failed. |
split wav by annotation info failed. |
please contact with admin |
400 |
MSS.20020035 |
jss split wav failed |
jss split wav failed |
please contact with admin |
400 |
MSS.20020036 |
jss has not uploaded annotation file |
jss has not uploaded annotation file |
please contact with admin |
400 |
MSS.20020040 |
the number of audio files is not equal to the number of text files |
the number of audio files is not equal to the number of text files |
Please check if the number of txt files and wav files in the uploaded attachments is equal |
400 |
MSS.20020043 |
need select default voice |
need select default voice |
select one voice as default voice |
200 |
MSS.20010113 |
iamge involve sensitive content |
iamge involve sensitive content |
Modify the parameters |
200 |
MSS.20010114 |
file involve sensitive content |
file involve sensitive content |
Modify the parameters |
200 |
MSS.20010138 |
Live job task heartbeat has been expired |
Live job task heartbeat has been expired |
Contact technical support |
200 |
MSS.20010146 |
Chat job heartbeat failed, job id = {} |
Chat job heartbeat failed, job id = {} |
Contact technical support |
200 |
MSS.20010157 |
Audit is blocked. The material contains sensitive content. |
Audit is blocked. The material contains sensitive content. |
Modify the parameters |
200 |
MSS.47000000 |
SUCCESS |
Success |
Success |
200 |
MSS.50000001 |
Internal error |
Undefined internal error |
Contact technical support. |
200 |
MSS.50000002 |
TTS task failed |
Failed to request the TTS task |
Contact technical support. |
200 |
MSS.50001001 |
Could not found a face in a image, please check |
Could not found a face in a image, please check |
Please upload a photo containing a frontal face |
200 |
MSS.50001002 |
Wav file is invalid |
The uploaded .wav file is invalid when the audio driver is created |
Please upload a valid .wav audio file |
200 |
MSS.50001003 |
Base 64 of the image is invalid |
The input photo content is abnormal after Base 64 decoding |
Please upload photos that can be decoded using Base 64 |
200 |
MSS.50001004 |
Audio duration too short. |
The uploaded WAV audio used for audio control is too short. |
Upload an audio of supported duration. |
200 |
MSS.50001005 |
Image file is not valid or not support |
The input photo file format is not supported |
Please upload a photo file in a valid format |
200 |
MSS.50001006 |
Face and image ratio does not match the requirements |
The proportion of faces in the input photo to the entire image does not meet the requirements |
Please upload a face image whose percentage ranges from 2% to 70% |
200 |
MSS.50001007 |
Upload video file failed |
Failed to upload the video after the video is created |
Contact technical support. |
200 |
MSS.50001008 |
Upload image file failed |
Failed to upload the cover image after the video is created |
Contact technical support. |
200 |
MSS.50001009 |
Query upload url failed |
Failed to obtain the upload URL after the video is created |
Contact technical support. |
200 |
MSS.50001010 |
Image file download fail |
Failed to obtain the input photo |
Contact technical support. |
200 |
MSS.50001011 |
Failed to load the audio file, please check it |
Failed to obtain the input audio |
Contact technical support. |
200 |
MSS.50001012 |
Text len exceed limit |
The length of the input text does not match the limit |
The number of characters in the uploaded text must be less than 1800 |
200 |
MSS.50001013 |
Audio size exceed limit |
The input audio size does not match the limit |
The size of the audio file to be uploaded must be less than 11 MB |
200 |
MSS.50001014 |
Image size exceed limit |
The size of the input image does not match the restriction |
The size of the uploaded image must be less than 48 MB |
200 |
MSS.50001015 |
Detect face number more than one |
The number of detected faces is greater than 1. Currently, only the single-face photo driver is supported |
Please upload an image that contains only one face |
200 |
MSS.50001016 |
Larger rotation angle of the face, need a positive face photo |
The face deflection range in the input photo does not match the requirements |
Please upload a photo of the front face |
200 |
MSS.50001017 |
Face is not integrate or not human, please check |
The face in the input photo is incomplete or the person is not a natural person |
Please upload a complete natural face photo |
200 |
MSS.50001018 |
Mouth too open |
The mouth opening range in the input photo does not match the restriction. Currently, only the mouth closing photo drive is supported |
Please upload a photo of the mouth closed |
400 |
MSS.20010005 |
script name duplicate |
script name duplicate |
Do not use duplicate script names |
400 |
MSS.20010008 |
asset name duplicate |
asset name duplicate |
Do not use duplicate asset names |
400 |
MSS.20010016 |
asset contains multiple engines |
asset contains multiple engines |
Check asset engine attributes to ensure that engine assets are unified under a script. |
400 |
MSS.20010025 |
dhis request unavailable |
dhis request unavailable |
Contact technical support. |
400 |
MSS.20010031 |
room name duplicate |
room name duplicate |
Change the room name again. |
400 |
MSS.20010045 |
roomInfo not found |
roomInfo not found |
Check whether the entered room information is correct. |
400 |
MSS.20010066 |
Tasks in the Finish state cannot be changed. |
Tasks in the Finish state cannot be changed. |
Tasks in the Finish state cannot be changed. |
400 |
MSS.20010067 |
audio file not found, please check field audio_config |
audio file not found, please check field audio_config |
Check audio_config. |
400 |
MSS.20010070 |
field verify fail |
field verify fail |
Check whether the * parameter is correct. |
400 |
MSS.20010073 |
The script id cannot be empty when using audio |
The script id cannot be empty when using audio |
The script id cannot be empty when using audio |
400 |
MSS.20010074 |
The job info is not existed or the job is over |
The job info is not existed or the job is over |
Check whether the task exists or has expired. |
400 |
MSS.20010083 |
InteractionRuleGroup not found |
InteractionRuleGroup not found |
Check whether the rule library parameters are correct. |
400 |
MSS.20010084 |
InteractionRuleGroup name duplicate |
InteractionRuleGroup name duplicate |
Change the rule library name and try again. |
400 |
MSS.20010087 |
NO Live event call back config |
NO Live event call back config |
Check whether the event call back config is set. |
400 |
MSS.20010093 |
The URL is invalid! |
The URL is invalid! |
Check whether the URL is correct. |
400 |
MSS.20010101 |
External asset Repeated download fail. url is {0}, errorInfo is |
External asset Repeated download fail. url is {0}, errorInfo is |
Check whether the URL is correct. |
400 |
MSS.20010103 |
audio file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
audio file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
Change the number or size of video files. |
400 |
MSS.20010104 |
image file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
image file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
Change the number or size of image files. |
400 |
MSS.20010105 |
video file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
video file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M |
Change the number or size of audio files. |
400 |
MSS.20010106 |
ScriptName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2} |
ScriptName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2} |
Change the number of videos in the script*. |
400 |
MSS.20010107 |
interaction ruleName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2} |
interaction ruleName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2} |
Change the number of videos in rule *. |
400 |
MSS.20010108 |
roomInfo text totalLength exceeds the limit. Current totalLength {0}, Limit totalLength {1} |
roomInfo text totalLength exceeds the limit. Current totalLength {0}, Limit totalLength {1} |
Please change the total number of characters in the room script. |
400 |
MSS.20010109 |
ScriptName:{0} text length exceeds the limit. Current Length {1}, Limit Length {2} |
ScriptName:{0} text length exceeds the limit. Current Length {1}, Limit Length {2} |
Please change the number of texts in the script |
400 |
MSS.20010110 |
interaction ruleName {0} contains incorrect parameters. error: {1} |
interaction ruleName {0} contains incorrect parameters. error: {1} |
Modify the incorrect parameter in the rule |
400 |
MSS.20010119 |
Quotas delete failed, resourceId: {1} is used |
Quotas delete failed, resourceId: {1} is used |
Contact technical support. |
400 |
MSS.20010120 |
The photo size exceeds the 16M limit. |
The photo size exceeds the 16M limit. |
Modify the human image |
400 |
MSS.20010131 |
voice id is unavailable |
voice id is unavailable |
Check voice asset id |
400 |
MSS.20010136 |
The size of the {} file to be uploaded exceeds the upper limit. limit = {} |
The size of the {} file to be uploaded exceeds the upper limit. limit = {} |
Check the file size |
400 |
MSS.20010140 |
The {} asset id is invalid |
The {} asset id is invalid |
Check the asset id |
400 |
MSS.20010142 |
insufficient resource photo video concurrent quota |
insufficient resource photo video concurrent quota |
Purchase Quota |
400 |
MSS.20010143 |
The background type is IMAGE, and the background_config cannot be null |
The background type is IMAGE, and the background_config cannot be null |
Modify the parameters |
400 |
MSS.20010144 |
Insufficient resource 2d digital huma 4K video quota |
Insufficient resource 2d digital huma 4K video quota |
Purchase Quota |
400 |
MSS.20010145 |
Image resolution over 4K |
Image resolution over 4K |
Check the image resolution |
400 |
MSS.20010147 |
Failed to publish message to worker. {} |
Failed to publish message to worker. {} |
Contact technical support |
400 |
MSS.20010148 |
chat room name duplicate |
chat room name duplicate |
Modify the parameters |
400 |
MSS.20010151 |
Invalid parameter {} |
Invalid parameter {} |
Modify the parameters |
400 |
MSS.20010152 |
CreateSmartLiveRoomReq incorrect parameters. error: {} |
CreateSmartLiveRoomReq incorrect parameters. error: {} |
Modify the parameters |
400 |
MSS.20010153 |
not configured voice_config not sunot configured voice_config not supported INSERT_PLAY_SCRIPTpported INSERT_PLAY_SCRIPT |
not configured voice_config not sunot configured voice_config not supported INSERT_PLAY_SCRIPTpported INSERT_PLAY_SCRIPT |
|
400 |
MSS.20010155 |
please use the correct {} asset |
please use the correct {} asset |
Check the asset id |
400 |
MSS.20010156 |
The total number of characters exceeds the limit, limit = {} |
The total number of characters exceeds the limit, limit = {} |
Modify the parameters |
401 |
MSS.20010039 |
live event report authentication fail |
live event report authentication fail |
Contact technical support. |
401 |
MSS.20010054 |
live event report expires Time fail |
live event report expires Time fail |
Contact technical support. |
401 |
MSS.20010077 |
expires too long, report url not allowed refresh |
expires too long, report url not allowed refresh |
Contact technical support. |
403 |
MSS.20010056 |
2d digital human video ncj insufficient resource quota |
2d digital human video ncj insufficient resource quota |
Please try again later |
403 |
MSS.20010065 |
insufficient resource live concurrent quota |
insufficient resource live concurrent quota |
Please contact the development engineer Or buy live-related packages |
403 |
MSS.20010075 |
insufficient resource chat concurrent quota |
insufficient resource chat concurrent quota |
Please contact the development engineer Or purchase an intelligent interaction package |
403 |
MSS.20010076 |
chat task has been expired |
chat task has been expired |
chat task has been expired |
403 |
MSS.20010082 |
don't have the permission to edit the system template |
don't have the permission to edit the system template |
Check whether you have the system administrator rights. |
403 |
MSS.20010091 |
photo digital human video ncj insufficient resource quota |
photo digital human video ncj insufficient resource quota |
Please try again later |
403 |
MSS.20010092 |
business card ncj insufficient resource quota |
business card ncj insufficient resource quota |
Please try again later |
403 |
MSS.20010115 |
contact the administrator to enable the photo trustlist |
contact the administrator to enable the photo trustlist |
Contact technical support. |
403 |
MSS.20010116 |
contact the administrator to enable the business card trustlist |
contact the administrator to enable the business card trustlist |
Contact technical support. |
403 |
MSS.20010132 |
insufficient resource business card concurrent quota |
insufficient resource business card concurrent quota |
Purchase Quota |
403 |
MSS.20010133 |
insufficient resource 2d digital human video concurrent quota |
insufficient resource 2d digital human video concurrent quota |
Purchase Quota |
403 |
MSS.20010135 |
Chat jobs num is over concurrency |
Chat jobs num is over concurrency |
Check the number of running tasks and the concurrency configuration. |
403 |
MSS.20010139 |
Chat sum concurrency or jobs num is over resources num |
Chat sum concurrency or jobs num is over resources num |
Purchase Quota |
403 |
MSS.20010154 |
{0} insufficient resource live concurrent quota |
{0} insufficient resource live concurrent quota |
Purchase Quota |
404 |
MSS.20010009 |
animation task not exist |
animation task not exist |
Trigger a video synthesis task again. |
404 |
MSS.20010079 |
no match id. |
no match id. |
Check the input parameters. |
429 |
MSS.20010011 |
exceed waiting task upper limit |
exceed waiting task upper limit |
Please create a video task later. |
429 |
MSS.20010035 |
There are not enough resources |
There are not enough resources |
There are not enough live resources,Please contact the development engineer |
429 |
MSS.20010102 |
tenant worker resources are insufficient |
tenant worker resources are insufficient |
The live resource package is insufficient,Please contact the development engineer |
500 |
MSS.20010001 |
name include invalid symbol |
name include invalid symbol |
Please modify invalid characters in the name. |
500 |
MSS.20010003 |
no match template |
no match template |
Check whether the enumeration is correct. |
500 |
MSS.20010006 |
moderation error |
moderation error |
Contact technical support. |
500 |
MSS.20010007 |
text include sensitive word |
text include sensitive word |
Modify sensitive words in the commentary. |
500 |
MSS.20010010 |
query asset error |
query asset error |
Contact technical support. |
500 |
MSS.20010012 |
scene and material do not match |
scene and material do not match |
Check the scenario label. |
500 |
MSS.20010013 |
models and animation do not match |
models and animation do not match |
Check whether the role model and action style_id are the same. |
500 |
MSS.20010014 |
material is not exist |
material is not exist |
The presentation material has been permanently deleted. |
500 |
MSS.20010015 |
xml parse fail |
xml parse fail |
Text contains unenclosed xml tags |
500 |
MSS.20010017 |
the script name contains sensitive characters |
the script name contains sensitive characters |
Check the script name |
500 |
MSS.20010018 |
query digital human error |
query digital human error |
Contact technical support. |
500 |
MSS.20010019 |
the video name contains sensitive characters |
the video name contains sensitive characters |
Modify the asset_name field. |
500 |
MSS.20010020 |
please use the correct scene asset |
please use the correct scene asset |
please use the correct scene asset |
500 |
MSS.20010021 |
please use the correct role model asset |
please use the correct role model asset |
please use the correct role model asset |
500 |
MSS.20010022 |
please use the correct role actions asset |
please use the correct role actions asset |
please use the correct role actions asset |
500 |
MSS.20010023 |
The animation task is not finished. |
The animation task is not finished. |
The animation task is not finished.Just a moment, please. |
500 |
MSS.20010024 |
confirm file upload fail, |
confirm file upload fail, |
Contact technical support. |
500 |
MSS.20010026 |
the file to be uploaded does not exist or size is 0 |
the file to be uploaded does not exist or size is 0 |
Check whether the audio file is uploaded. |
500 |
MSS.20010027 |
two digital task has not script shoot |
two digital task has not script shoot |
two digital task has not script shoot |
500 |
MSS.20010030 |
the room name contains sensitive characters |
the room name contains sensitive characters |
Change the name of the live broadcast room. |
500 |
MSS.20010032 |
the room description contains sensitive characters |
the room description contains sensitive characters |
Modify the description of the live broadcast room. |
500 |
MSS.20010033 |
the script description contains sensitive characters |
the script description contains sensitive characters |
Please modify sensitive words in the script. |
500 |
MSS.20010034 |
the script title contains sensitive characters |
the script title contains sensitive characters |
Please modify sensitive words in paragraph titles. |
500 |
MSS.20010036 |
There are several jobs in progress in this room |
There are several jobs in progress in this room |
There are several jobs in progress in this room |
500 |
MSS.20010037 |
Live task has been expired |
Live task has been expired |
Live task has been expired |
500 |
MSS.20010038 |
the live interaction contains sensitive characters |
the live interaction contains sensitive characters |
Modify sensitive words in the rule. |
500 |
MSS.20010040 |
Failed to publish message to nats. |
Failed to publish message to nats. |
Contact technical support. |
500 |
MSS.20010041 |
Failed to subscribe single message |
Failed to subscribe single message |
Contact technical support. |
500 |
MSS.20010042 |
No such subject, delete subject failed |
No such subject, delete subject failed |
Contact technical support. |
500 |
MSS.20010043 |
Nats internal error. |
Nats internal error. |
Contact technical support. |
500 |
MSS.20010044 |
digital human asset not available |
digital human asset not available |
The digital person asset is unavailable. Please replace the digital person asset. |
500 |
MSS.20010046 |
roomId job exist |
roomId job exist |
roomId job not exist |
500 |
MSS.20010047 |
asset not exist |
asset not exist |
asset not exist |
500 |
MSS.20010048 |
the task is already running |
the task is already running |
the task is already running |
500 |
MSS.20010049 |
the image type to be uploaded does not meet the requirements |
the image type to be uploaded does not meet the requirements |
the image type to be uploaded does not meet the requirements |
500 |
MSS.20010050 |
the asset info is invalid, please check the digital human config info |
the asset info is invalid, please check the digital human config info |
the asset info is invalid, please check the digital human config info |
500 |
MSS.20010051 |
the job_id doesn't exist or has been expired! |
the job_id doesn't exist or has been expired! |
the job_id doesn't exist or has been expired! |
500 |
MSS.20010052 |
Edit script failed! |
Edit script failed! |
Contact technical support. |
500 |
MSS.20010053 |
Invalid command, please check your command |
Invalid command, please check your command |
Check your command parameter. |
500 |
MSS.20010055 |
the live reply contains sensitive characters, errDetail = {0} |
the live reply contains sensitive characters, errDetail = {0} |
Modify sensitive words in the reply. |
500 |
MSS.20010057 |
the number of image, video or human layers exceeds the limit |
the number of image, video or human layers exceeds the limit |
the number of image, video or human layers exceeds the limit |
500 |
MSS.20010058 |
must include model layer |
must include model layer |
must include model layer |
500 |
MSS.20010059 |
The job info is not existed or the job is over |
The job info is not existed or the job is over |
The job info is not existed or the job is over |
500 |
MSS.20010060 |
tms request unavailable |
tms request unavailable |
Contact technical support. |
500 |
MSS.20010068 |
External asset download fail |
External asset download fail |
Contact technical support. |
500 |
MSS.20010069 |
Live room is not available |
Live room is not available |
Contact technical support. |
500 |
MSS.20010071 |
the asset is unavailable |
the asset is unavailable |
Contact technical support. |
500 |
MSS.20010072 |
the number of pages in the script exceeds the limit |
the number of pages in the script exceeds the limit |
Please reduce the number of pages of the script |
500 |
MSS.20010078 |
live call back fail |
live call back fail |
Contact technical support. |
500 |
MSS.20010080 |
Failed to send audit task |
Failed to send audit task |
Contact technical support. |
500 |
MSS.20010081 |
failed to create the script cover |
failed to create the script cover |
Contact technical support. |
500 |
MSS.20010085 |
The current model is 1080p, and the resolution width and height cannot be greater than 1920 |
The current model is 1080p, and the resolution width and height cannot be greater than 1920 |
The current model is 1080p, and the resolution width and height cannot be greater than 1920 |
500 |
MSS.20010086 |
No textConfig exist |
No textConfig exist |
No textConfig exist |
500 |
MSS.20010088 |
Load language failed |
Load language failed |
Contact technical support. |
500 |
MSS.20010089 |
The uploaded script is null |
The uploaded script is null |
Check whether the text is entered. |
500 |
MSS.20010090 |
Detect language error |
Detect language error |
Contact technical support. |
500 |
MSS.20010094 |
External asset readInputStream fail |
External asset readInputStream fail |
Contact technical support. |
500 |
MSS.20010095 |
External asset download is incomplete |
External asset download is incomplete |
Contact technical support. |
500 |
MSS.20010096 |
The video_making_type is MODEL, model_id cannot be empty |
The video_making_type is MODEL, model_id cannot be empty |
The video_making_type is MODEL, model_id cannot be empty |
500 |
MSS.20010097 |
The video_making_type is PICTURE, human_image cannot be empty |
The video_making_type is PICTURE, human_image cannot be empty |
The video_making_type is PICTURE, human_image cannot be empty |
500 |
MSS.20010098 |
please use the correct role HUMAN_MODEL_2D asset |
please use the correct role HUMAN_MODEL_2D asset |
please use the correct role HUMAN_MODEL_2D asset |
500 |
MSS.20010099 |
The job is not running state. jobId is {0}, state is {1} |
The job is not running state. jobId is {0}, state is {1} |
The job is not running state. jobId is , state is |
500 |
MSS.20010100 |
InteractionRuleGroup not found, roomId is {0} |
InteractionRuleGroup not found, roomId is {0} |
Check whether the parameter settings are correct. |
500 |
MSS.20010111 |
audio asset not found |
audio asset not found |
Check whether the audio information is correct. |
500 |
MSS.20010112 |
Text driven, introduction text cannot be null |
Text driven, introduction text cannot be null |
Text driven, introduction text cannot be null |
500 |
MSS.42000001 |
Internal error |
Internal error |
Contact technical support. |
500 |
MSS.42000002 |
TTSC task failed |
TTSC task failed |
Check TTS permissions and configuration |
500 |
MSS.42000003 |
Load Model failed |
Load Model failed |
Check model file |
500 |
MSS.42000005 |
Action info error |
Action info error |
Check Action file |
500 |
MSS.42001001 |
Model not zip file |
Model not zip file |
Check model file |
500 |
MSS.42001002 |
Audio file is not valid |
Audio file is not valid |
Check audio file |
500 |
MSS.42001003 |
Mask file not exist |
Mask file not exist |
Check mask file |
500 |
MSS.42001004 |
ori_4k not zip file |
ori_4k not zip file |
check ori_4k file |
500 |
MSS.42001005 |
TTSC return zero length pcm |
TTSC return zero length pcm |
Check if text and TTS language match or audio file length is zero |
500 |
MSS.47000001 |
ERROR |
Internal error |
Contact technical support. |
500 |
MSS.47000002 |
infer service error |
The inference service is abnormal. |
Contact technical support. |
500 |
MSS.47000003 |
Failed to prepare the task: {0} |
An error occurs in the task preparation phase. |
Contact technical support. |
500 |
MSS.47000004 |
Failed to create infer model: {0} |
Failed to load the model. |
Contact technical support. |
500 |
MSS.47000005 |
join room fail |
Failed to join the RTC room. |
Contact technical support. |
500 |
MSS.47000006 |
manager service error: {0} |
The manager service has error |
Contact technical support. |
500 |
MSS.47000007 |
job stop by manager command |
The task receives an external end command. |
Contact technical support. |
500 |
MSS.47000008 |
subscribe job edit command fail |
Failed to subscribe to the task command. |
Contact technical support. |
500 |
MSS.47000009 |
fsm state {0} time out |
Inference-related state timeout |
Contact technical support. |
500 |
MSS.47000010 |
ics service error: {0} |
The ics service has error |
Contact technical support. |
400 |
MSS.60010007 |
original preview image not exist |
original preview image not exist |
Look for the reason why the preview file is not exist |
400 |
MSS.60010008 |
original image too large |
original image too large |
Replace with a low resolution image |
400 |
MSS.60010009 |
there is too many preview jobs in one day |
there is too many preview jobs in one day |
Waiting for the restriction to be lifted |
400 |
MSS.60010010 |
too many preview jobs is training |
too many preview jobs is training |
Waiting for other tasks to be completed |
400 |
MSS.60020007 |
create training job failed |
create training job failed |
Look for why failed |
500 |
MSS.10010011 |
image is illegal |
image is illegal |
Use compliant images |
500 |
MSS.10010012 |
text include sensitive word |
text include sensitive word |
Use Compliance Text |
500 |
MSS.10010013 |
process time out |
process time out |
Contact technical support. |
500 |
MSS.10010014 |
Timeout or job not exist, please check. |
Timeout or job not exist, please check. |
Contact technical support. |
500 |
MSS.10010015 |
Incorrect file type. |
Incorrect file type. |
Upload the correct file type. |
500 |
MSS.10010016 |
PPT page too many. |
PPT page too many. |
Do not upload too many ppt pages. |
500 |
MSS.10010017 |
execute command failed. |
execute command failed. |
Contact technical support. |
500 |
MSS.10010018 |
thumbnails convert failed. |
thumbnails convert failed. |
Contact technical support. |
500 |
MSS.10010020 |
file not exist. |
file not exist. |
Contact technical support. |
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