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Show all

Error Codes

Updated on 2025-02-10 GMT+08:00

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Codes

Error Message

Description

Solution

400

MSS.45000001

Invalid file or directory

User missing asset file.

Check whether the user request parameters and role model are valid.

400

MSS.45000002

Wrong environment

Error environment.

Currently, it will not be triggered. Ignore it.

400

MSS.45000003

Invalid video

The video uploaded by the user is incorrect.

Check the video integrity and whether error frames exist.

400

MSS.45000004

unsupported asset type

The asset type does not meet the requirements.

Determine the error file uploaded by the user based on the description.

400

MSS.45000005

Invalid picture

The background image uploaded by the user is incorrect.

Check whether the background image complies with the specifications.

400

MSS.45000006

live manager initialization error

Failed to initialize the process.

Will not be triggered, ignore

400

MSS.45000007

download failed

The download link is incorrect.

Check whether the download link is valid based on the error description.

400

MSS.45000008

Invalid audio

Unsupported tone.

Will not be triggered, ignore.

400

MSS.45000009

Failed to connect to rtmp addr

The RTMP address is incorrect.

Check the RTMP address of the user.

400

MSS.45000010

RTMP push failed

RTMP stream push interrupt.

Check whether the user's RTMP address is correct.

400

MSS.45000011

video size limit exceeded

The total size of videos uploaded by the user exceeds the upper limit. Currently, the upper limit is 1 GB.

Ask users to reduce the size of uploaded videos.

400

MSS.45000012

image quentity limit exceeded

The number of foreground images uploaded by the user exceeds the upper limit. Currently, the number of foreground images is 100.

Ask the user to reduce the number of pictures.

400

MSS.45000013

image format not support

The image format uploaded by the user is not supported.

Ask the user to change the image format.

400

MSS.45000014

image resolution out of limit

image resolution get failed

Ask the user to replace the faulty image.

400

MSS.45000015

The JSON format of the task is incorrect.

mps deliver task_json error!

Contact technical support.

400

MSS.45000016

External error of the tts service

tts external error

Handle the problem according to the specific description.

400

MSS.45000017

The file cannot be read.

Load file forbidden

Contact technical support.

400

MSS.45000018

The frame sequence number of the model file is incorrect.

Frame number in model error

Will not be triggered, ignore.

400

MSS.45000019

Failed to decompress the file.

unzip file error

Contact technical support.

400

MSS.45000020

Ultra 4K image.

Image resolution over 4k

Ask the user to replace the picture that meets the requirements.

400

MSS.45000021

Inferred external error.

lipsync external error

Contact technical support.

400

MSS.45000022

Model mixing anomaly

models mixed error

Ask the user to replace the model with the same model.

400

MSS.45000023

The customer does not join the rtc room for a long time.

rtc player not time not join error

Do not close the page for a long time during the use of the page.

500

MSS.45001000

infer or sender process error

service internal error

Please contact technical support

500

MSS.45001001

tts task failed

tts transcode failed

Please contact technical support

500

MSS.45001002

rtc long time not join error

rtc room join failed

Please contact technical support

500

MSS.45001004

asset without hubertbase error

without hubertbase model

Please contact technical support

500

MSS.45001005

model init error

model init error

Please contact technical support

500

MSS.45001006

inference error

Inferred incorrectly

Please contact technical support

500

MSS.45001007

Wrong job config params

The task information provided by the MPS cannot be parsed.

Please contact technical support

500

MSS.45001008

Model category is not v3

The model file type is not supported.

Please contact technical support

400

MSS.00020004

project id not find

The project ID in the tenant account token is empty.

Check whether the account token is obtained properly.

400

MSS.00020005

tenant info not find

The tenant information does not exist in the system.

The user needs to access the MetaStudio service page or interface once.

400

MSS.00020012

total quota is less

The quota allocated to the user exceeds the limit of the total quota.

Decrease the allocated amount.

400

MSS.00025001

allocate resource error

An error occurs when the SP allocates resources.

  1. Check whether the parameters for invoking the SP allocation interface are correct.

  2. Check whether the number of resources that can be allocated to the SP meets the maximum number of resources of the SP.

400

MSS.00025002

activated quantity exceeds the limit

The number of resources activated by the SP exceeds the value of this parameter.

Reduce the number of activated resources.

400

MSS.00025003

resourceActivationExpireTime is expire

The resource activated by the SP has expired. The current time is later than the resource expiration time.

Check whether the resource has expired. Activate other normal resources.

400

MSS.00025004

available quantity is insufficient

The number of resources in the pay-per-use resource package allocated by the SP exceeds the number of resources that can be allocated.

Check the number of remaining resources in the pay-per-use resource package. Allocate other resources or purchase them.

400

MSS.00025006

sp resource is insufficient

The quantity of allocated or reclaimed resources does not meet the requirements. The quantity of allocated or reclaimed resources can be allocated or reclaimed.

Check allocatable and recyclable resources and reduce the number of allocated or reclaimed resources.

400

MSS.00025008

customer name already exists in sp

The customer has been associated with another SP.

Contact the customer to check whether the SP has been associated with another SP. Disassociate the SP and try again.

401

MSS.00020002

phrase token fail

An exception occurred when parsing the token.

Obtain the token of the IAM account and try again.

401

MSS.00020010

no system admin privilege

Non-system administrator cannot invoke the system administrator URL.

Please apply to become a system administrator.

401

MSS.00022007

black mode reject

The account is in the blocklist, and the interface invoking is restricted.

Contact the operation personnel to confirm and remove the blocklist.

401

MSS.00023001

insufficient privilege

Insufficient permission. The parameter in the token is invalid or the required permission is insufficient.

Check whether the account token is correct and whether the account token has the corresponding permission.

401

MSS.00023003

frozen or restricted

The account is frozen or restricted.

Check whether the account is restricted. If you have any questions, contact customer service.

403

MSS.00020006

projectid not match

The projectId in the token does not match that in the path.

Check whether the token and projectId in the interface invoking are the same user project.

403

MSS.00020009

invalid parameter

invalid parameter

Check the interface document and interface parameters.

403

MSS.00020011

quota is less

The purchased resource quantity or quota is insufficient when the resource is being used.

  1. Check whether sufficient resources are subscribed to.

  2. Check whether the allocated quota is sufficient.

403

MSS.00022001

insufficient modelingCount

insufficient modelingCount

Please increase the image quota of the double digital person.

403

MSS.00022002

insufficient visualMotionCaptureTime

insufficient visualMotionCaptureTime

Check the number of resources.

403

MSS.00022003

insufficient liveTime

insufficient liveTime

Check the number of resources.

403

MSS.00022004

insufficient videoTime

insufficient videoTime

Check the number of resources.

403

MSS.00022005

insufficient ttsaContentTime

insufficient ttsaContentTime

Check the number of resources.

403

MSS.00022006

insufficient expireTime

insufficient expireTime

Check the number of resources.

403

MSS.00022008

not have agreement

not have agreement

Invoke this interface again after signing the privacy statement agreement.

403

MSS.00022009

Tenant Status is BLOCK

The user's IAM account is frozen.

Check whether the IAM account is frozen.

403

MSS.00022010

have not completed real-name authentication

The IAM account is not authenticated by real name.

Complete real-name authentication.

403

MSS.00024001

privilege not find

The account does not have the required permission to invoke the interface.

Check whether the account has the permission to invoke the required interface. If the account does not have the permission, contact operation personnel to apply for the permission.

403

MSS.00024002

quota not find

quota not find

Contact technical support.

403

MSS.00024003

appUser not authority

appUser authentication failed

Contact technical support.

403

MSS.00025005

SP privilege not find

SP privilege not find

Add SP permissions to the user

500

MSS.00020001

internal server error

internal server error

Contact technical support.

500

MSS.00020007

try get lock fail

try get lock fail

Contact technical support.

500

MSS.00021002

cbc order not exist

cbc order not exist

Contact technical support.

500

MSS.00021003

the resource to unfreeze does not exist

the resource to unfreeze does not exist

Contact technical support.

500

MSS.00021004

the resource to delete does not exist

the resource to delete does not exist

Contact technical support.

500

MSS.00021005

cbc unfreeze fail

cbc unfreeze fail

Contact technical support.

500

MSS.00021006

cbc delete fail

cbc delete fail

Contact technical support.

500

MSS.00021008

cbc resource is not free

cbc resource is not free

Contact technical support.

500

MSS.00021009

the resource does not exist

the resource does not exist

Contact technical support.

500

MSS.00021010

the resource to freeze does not exist

the resource to freeze does not exist

Contact technical support.

500

MSS.00021011

resource not find

resource not find

Contact technical support.

500

MSS.00021012

cbc subscribe fail

cbc subscribe fail

Contact technical support.

500

MSS.00021014

Call iam met error

Call iam met error

Contact technical support.

500

MSS.00021015

failed to generate certificate

failed to generate certificate

Contact technical support.

500

MSS.00021016

failed to verifier token

failed to verifier token

Reget the correct token

500

MSS.00021101

failed to create asset info from cbc

Failed to call the CBC API

Contact technical support.

500

MSS.00021103

failed to create asset info from smn

The interface that calls SMN fails

Contact technical support.

500

MSS.00021104

Failed to freeze the deposit

Failed to freeze the deposit.

Recharge the account.

500

MSS.00021105

Failed to verify risk control

Failed to verify risk control

Contact technical support.

500

MSS.000212001

failed to cleanUp from dac

Failed to clear DAC resources

Contact technical support.

500

MSS.000212002

failed to setAssetQuotas from dac

Failed to set the asset quota in the DAC.

Contact technical support.

500

MSS.000212004

failed to setVdsQuotas from cjms

failed to setVdsQuotas from cjms

Contact technical support.

500

MSS.000212005

request bls fail

request bls fail

Contact technical support.

500

MSS.000212006

cjms usage reaches upper limit

cjms usage reaches upper limit

Contact technical support.

500

MSS.000212007

failed to setQuotas from mps

Failed to set a quota for MPS

Contact technical support.

500

MSS.000212008

failed to setQuotas from vcms

Failed to set a quota for vcms

Contact technical support.

500

MSS.000212009

failed to setQuotas from dhtms

DHTM failed to set a quota

Contact technical support.

500

MSS.00025007

customer info not find

customer info not find

Have the user log in to the MetaStudio page

500

MSS.00025009

SP has been linked

The user is associated with an SP

Disassociate the user from the original SP

500

MSS.00025010

The tenant is an SP

The tenant is already an SP

Delete the SP permissions of the user

503

MSS.00020003

mongo operation fail

The SQL statement failed to be executed

Contact technical support.

503

MSS.00020008

service unavailable

The connection failed

Contact technical support.

503

MSS.00021001

iam service unavailable

Failed to connect to IAM

Contact technical support.

503

MSS.00021102

CBC service unavailable

Failed to connect to CBC

Contact technical support.

503

MSS.00023002

quota config error

The quota configuration parameter is incorrect

Modify the parameters

500

MSS.42000007

Infer Error

Infer Error

Contact technical support.

400

MSS.47010001

Dialog does not exist

Dialog does not exist

Please bring the correct dialog ID to visit.

400

MSS.47010019

The count of skill has exceed max value.

The count of skill has exceed max value.

Contact R&D engineers to expand the capacity.

400

MSS.47010020

The skill name already exists.

The skill name already exists.

Use a skill name that has not been configured.

400

MSS.47010021

The skill identify already exists.

The skill identify already exists.

Use another English skill ID that has not been configured.

400

MSS.47010022

The skill does not exist

The skill does not exist

Use the correct skill ID.

400

MSS.47010024

The Q&A pair topic already exists.

The Q&A pair topic already exists.

Configure other Q&A pair topic.

400

MSS.47010026

The number of Q&A pairs exceeds the upper limit.

The number of Q&A pairs exceeds the upper limit.

Contact R&D engineers to expand the capacity.

400

MSS.47010027

The Q&A pair does not exist.

The Q&A pair does not exist.

Please use the correct question ID

400

MSS.47010029

The questioning method already exists.

The questioning method already exists.

Please configure other questioning method that do not exist.

400

MSS.47010030

The questioning method does not exist.

The questioning method does not exist.

Please use the correct questioning method ID

400

MSS.47010032

The list of questioning method is empty.

The list of questioning method is empty.

Enter a correct questioning method list.

400

MSS.47010033

The application name already exists.

The application name already exists.

Use a application name that does not exist.

400

MSS.47010034

The application does not exist.

The application does not exist.

Please use the correct application ID.

400

MSS.47010041

The activation code does not exist.

The activation code does not exist.

Use a correct activation code ID or configure a new activation code.

400

MSS.47010049

The slider verification code does not exist.

The slider verification code does not exist.

Obtain the slider verification code again.

400

MSS.47010050

Failed to verify the slider verification code.

Failed to verify the slider verification code.

Verify the slider verification code again.

400

MSS.47010051

The number of times that the slider verification code fails to be verified exceeds the maximum.

The number of times that the slider verification code fails to be verified exceeds the maximum.

Obtain a new slider verification code for verification.

400

MSS.47010052

The activation code already exists.

The activation code already exists.

Only one activation code can be configured for each robot.

400

MSS.47010054

The agency does not exist, failed to remove the agency.

The agency does not exist, failed to remove the agency.

Contact technical support.

400

MSS.47010059

The room ID already exists

The room ID already exists

The message carries the correct room ID

400

MSS.47010060

The welcome speech does not exist.

The welcome speech does not exist.

Please use the correct welcome speech ID to access

400

MSS.47010062

The welcome speech already exists.

The welcome speech already exists.

Only one welcome speech can be configured for each robot.

400

MSS.47010064

The number of questioning method exceeds the upper limit.

The number of questioning method exceeds the upper limit.

Contact technical support for capacity expansion.

400

MSS.47010065

The dialog task stopped abnormally

The dialog task stopped abnormally

Contact technical support.

400

MSS.47010066

Hot question does not exist.

Hot question does not exist.

Use the correct hotspot issue ID to query or check whether the hotspot issue is correctly configured.

400

MSS.47010068

The number of hot questions exceeds the upper limit.

The number of hot questions exceeds the upper limit.

Contact technical support.

400

MSS.47010069

The hot question already exists.

The hot question already exists.

Configure other hot question.

400

MSS.47010071

Configuration audit failed because the input content contains sensitive information.

Configuration audit failed because the input content contains sensitive information.

Modify the configuration and delete sensitive information.

400

MSS.47010072

The Q&A pair list is empty.

The Q&A pair list is empty.

Carry the correct Q&A pair information

400

MSS.47010073

The number of Q&A pairs exceeds the upper limit.

The number of Q&A pairs exceeds the upper limit.

The number of Q&A pairs in the list cannot exceed the upper limit.

400

MSS.47010074

Failed to import the Q&A pair

Failed to import the Q&A pair

Modify the import configuration based on the failure cause

400

MSS.47010075

The Q&A pair ID is empty

The Q&A pair ID is empty

Please bring the correct Q&A pair ID

400

MSS.47010076

hot words sis-hot-words is empty

hot words sis-hot-words is empty

Carry the correct sisHotWords

400

MSS.47010077

target hot words already exists

target hot words already exists

Only one hot word record can be created for the same region and language.

400

MSS.47010078

target hot words not exist or no permission

target hot words not exist or no permission

Check the hot words and permission.

400

MSS.47010080

The vocabularyId is empty

The vocabularyId is empty

Carry the correct vocabularyId

400

MSS.47010081

The sisProjectId is empty

The sisProjectId is empty

Carry the correct sisProjectId

400

MSS.47010082

The language is empty

The language is empty

Carry the correct language

400

MSS.47010090

The app ID is empty.

The app ID is empty.

Enter a correct app ID.

400

MSS.47010091

The app key is empty.

The app key is empty.

Enter a correct app key.

400

MSS.47010092

The app secret is empty.

The app secret is empty.

Enter the correct app secret information.

400

MSS.47010093

The value of app type is invalid.

The value of app type is invalid.

Enter a correct App Type.

400

MSS.47010094

The mobvoi config is empty

The mobvoi config is empty

Please bring the correct configuration with mobvoi.

400

MSS.47010095

The region is invalid.

The region is invalid.

Ensure that the region information is correct.

400

MSS.47010097

The value of Cbs Project Id is invalid.

The value of Cbs Project Id is invalid.

Enter a correct CBS project ID.

400

MSS.47010098

Failed to create the application configuration. The role ID is empty

Failed to create the application configuration. The role ID is empty

Carry the correct role ID

400

MSS.47010102

The robot ID is empty.

The robot ID is empty.

Carry the correct robot ID.

400

MSS.47010110

Verify the CBS application but do not entrust the application.

Verify the CBS application but do not entrust the application.

You have not entrusted the CBS application. Please agree to entrust the CBS application to ensure that the function is normal.

400

MSS.47010129

The robot type is invalid

The robot type is invalid

Carry the correct robot type

400

MSS.47010130

The third-party language model is empty.

The third-party language model is empty.

Enter the correct third-party language model configuration.

400

MSS.47010131

The third-party language model url is empty.

The third-party language model url is empty.

Enter a correct third-party language model url.

400

MSS.47010134

Invalid third-party language model address.

Invalid third-party language model address.

Configure a correct third-party language model address.

400

MSS.47010135

Invalid tailSilenceTime

Invalid tailSilenceTime

Configure a correct tailSilenceTime

400

MSS.47010137

roleType is invalid

roleType is invalid

Configure a correct roleType

400

MSS.47010140

sis region is invalid

sis region is invalid

Configure a correct sis region

400

MSS.47010143

language is not supported

language is not supported

Select a supported language

400

MSS.47010145

Smart chat task is over

Smart chat task is over

No handling required

400

MSS.47010152

The format of the extended parameter is invalid

The format of the extended parameter is invalid

Ensure that the extended parameter is in the correct format.

400

MSS.47010153

The property does not exist

The property does not exist

No processing is required.

400

MSS.47010154

The pacifying words already exist.

The pacifying words already exist. Modify them and try again.

Please modify and try again.

400

MSS.47010155

The number of pacifying words exceeds the upper limit.

The number of pacifying words exceeds the upper limit. Contact the administrator to check.

Contact the administrator to check.

400

MSS.47010156

The pacifying words do not exist

The pacifying words do not exist. Please contact the administrator.

Please contact the administrator.

400

MSS.47010158

The intent is not supported

The intent is not supported. Contact the administrator.

Contact the administrator.

400

MSS.47010159

The length of the pacifying words exceeds the upper limit

The length of the pacifying words exceeds the upper limit. Contact the administrator to check.

Contact the administrator to check.

400

MSS.47010160

Invalid pacifying word type.

Invalid pacifying word type. Please contact the administrator.

Please contact the administrator.

400

MSS.47010202

The SDK resource does not exist

The SDK resource does not exist

Ensure that the SDK resources for voice wakeup exist in the OBS bucket and the configuration information is correct.

400

MSS.47010203

The dialog does not have enough wakeup channels

The dialog does not have enough wakeup channels

Ensure that there are sufficient voice wakeup channel resources.

400

MSS.47010204

The osType is invalid

The osType is invalid

Ensure that the value of osType is correct.

400

MSS.47010206

Validate failed please check app information

Validate failed please check app information

Validate failed please check app information

400

MSS.47010208

Validate failed app type unmatched

Validate failed app type unmatched

The application type does not match the application information. Do you want to use Spark?

400

MSS.47010209

Validate failed app type unmatched

Validate failed app type unmatched

The application type does not match the application information. Do you want to use AIUI?

400

MSS.47010211

Validate failed please check app production environment

Validate failed please check app production environment

Validate failed please check app production environment

400

MSS.47010220

The wise brain config is empty

The wise brain config is empty

Please bring the correct wise brain configuration.

401

MSS.47010043

Activation code authentication failed.

Activation code authentication failed.

Use the correct activation code to log in.

401

MSS.47010046

Once authentication code authentication failed.

Once authentication code authentication failed.

Use a correct once authentication code.

401

MSS.47010105

Invalid token information.

Invalid token information.

Carry the correct token information.

403

MSS.47010009

No permission to access

No permission to access

Access the correct interface.

403

MSS.47010023

No permission to access the skill configuration

No permission to access the skill configuration

Access the skill configuration of the current tenant.

403

MSS.47010028

No permission to access the Q&A pair configuration

No permission to access the Q&A pair configuration

Access the Q&A pair configuration of the tenant.

403

MSS.47010031

No permission to access the questioning method configuration.

No permission to access the questioning method configuration.

Access the configuration of the questioning method under the current tenant.

403

MSS.47010035

No permission to access the application configuration.

No permission to access the application configuration.

Access the application configuration of the tenant.

403

MSS.47010042

No permission to access the activation configuration

No permission to access the activation configuration

Access the activation code configuration of the tenant.

403

MSS.47010044

The number of authentication failures of the activation code exceeds the maximum. The activation code is locked.

The number of authentication failures of the activation code exceeds the maximum. The activation code is locked.

After the account is unlocked, use the correct activation code to log in to the system.

403

MSS.47010045

The activation code has expired.

The activation code has expired.

Contact R D engineers to reset the validity period of the activation code.

403

MSS.47010047

The number of once authentication failures exceeds the maximum. The once code is locked.

The number of once authentication failures exceeds the maximum. The once code is locked.

After the account is unlocked, use the correct once authentication code to log in to the system.

403

MSS.47010058

No permission to perform the agency operation.

No permission to perform the agency operation.

Use an account with the Security Administrator permission.

403

MSS.47010061

You do not have the permission to access the welcome speech configuration.

You do not have the permission to access the welcome speech configuration.

Access the welcome speech configuration of the current tenant.

403

MSS.47010063

No permission to access the dialog information.

No permission to access the dialog information.

Access the dialog information of the current tenant.

403

MSS.47010067

No permission to access the hot question configuration.

No permission to access the hot question configuration.

Access the hot question configuration of the current tenant.

403

MSS.47010088

No permission to access the project ID

No permission to access the project ID

Carry the correct tenant ID.

403

MSS.47010142

Do not have the permission to use this application type

Do not have the permission to use this application type

Use the correct application type

403

MSS.47010151

The number of uploaded log files exceeds the maximum.

The number of uploaded log files exceeds the maximum.

Try again later or contact technical support

403

MSS.47010157

You do not have the permission to configure pacifying words

You do not have the permission to configure pacifying words. Please contact the administrator.

Contact the administrator to check.

403

MSS.47010210

Validate reject as too many request

Validate reject as too many request

Validate reject as too many request

429

MSS.47010004

Request too frequently.

Request too frequently.

Do not send requests frequently.

500

MSS.47010003

System processing failed

System processing failed

Contact technical support.

500

MSS.47010005

Failed to query tenant information.

Failed to query tenant information.

Not involved

500

MSS.47010006

The subscribed resource expires, and the dialog task is disabled.

The subscribed resource expires, and the dialog task is disabled.

Please renew in time

500

MSS.47010007

Failed to read data.

Failed to read data.

Contact technical support.

500

MSS.47010008

Tenant data is deleted, and the task is stopped.

Tenant data is deleted, and the task is stopped.

Not involved

500

MSS.47010025

Failed to create the Q&A pair topic identify.

Failed to create the Q&A pair topic identify.

Contact technical support.

500

MSS.47010036

Failed to export the skill configuration.

Failed to export the skill configuration.

Contact technical support.

500

MSS.47010037

Failed to start the smart chat task.

Failed to start the intelligent interaction task.

Contact technical support.

500

MSS.47010038

Failed to stop the smart chat task.

Failed to stop the smart chat task.

Contact technical support.

500

MSS.47010039

Failed to query the smart chat task.

Failed to query the smart chat task.

Contact technical support.

500

MSS.47010040

Failed to update the smart chat task

Failed to update the smart chat task

Please contact technical support.

500

MSS.47010048

Failed to generate the slider verification code.

Failed to generate the slider verification code.

Contact technical support.

500

MSS.47010053

Failed to create the agency.

Failed to create the agency.

Contact technical support.

500

MSS.47010055

Failed to query the agency.

Failed to query the agency.

Contact technical support.

500

MSS.47010056

Failed to query the project ID.

Failed to query the project ID.

Contact technical support.

500

MSS.47010070

Content audit failed.

Content audit failed.

Contact technical support.

500

MSS.47010083

Failed to remove the agency

Failed to remove the agency

Contact technical support

500

MSS.47010100

Internal error.

Internal error.

Contact technical support.

500

MSS.47010144

Stop the smart chat task timeout

Stop the smart chat task timeout

Contact Technical Support

500

MSS.47010161

operate obs failed.

operate obs failed.

Contact Technical Support

500

MSS.47010205

Validate failed as task rejected

Validate failed as task rejected

Verification failed. Please try again.

400

MSS.47010096

CBS not find correct agency

CBS not find correct agency

Check whether the CBS application has been entrusted.

400

MSS.47010103

Dialog request failed. The action is not supported.

Dialog request failed. The action is not supported.

The dialog request must contain the correct action command.

400

MSS.47010106

The dialog fails to be established because the parameters carried in the dialog are invalid.

The dialog fails to be established because the parameters carried in the dialog are invalid.

Correct parameter information is carried during dialog link setup.

400

MSS.47010109

Failed to start the dialog. The dialog is not in the waitConnect state.

Failed to start the dialog. The dialog is not in the waitConnect state.

Internal error information, which does not affect services and does not need to be handled.

400

MSS.47010114

Third-party text driver failed. The text length exceeds the maximum.

Third-party text driver failed. The text length exceeds the maximum.

The third-party text driver must contain text data of the correct length.

400

MSS.47010115

Third-party text driver failed. The value of seq is smaller than the minimum value.

Third-party text driver failed. The value of seq is smaller than the minimum value.

The third-party text driver must carry the correct seq parameter information.

400

MSS.47010116

The operation command is not supported.

The operation command is not supported.

Use the correct operation command.

400

MSS.47010117

The payload parameter in the dialog request is empty.

The payload parameter in the dialog request is empty.

The dialog request carries the correct payload parameter.

400

MSS.47010118

The data parameter in the dialog request is empty.

The data parameter in the dialog request is empty.

The dialog request carries the correct data parameter.

400

MSS.47010123

The chat has stopped

The chat has stopped

Not involved

400

MSS.47010128

The role ID of Mobvoi is invalid

The role ID of Mobvoi is invalid

Please configure valid Role ID

400

MSS.47010132

The application type is not supported

The application type is not supported

Please use the correct app

400

MSS.47010133

Failed to chat with large language model

Failed to chat with large language model

Contact Technical Support

400

MSS.47010145

text question length is too long

text question length is too long

The question text is too long. Please check.

400

MSS.47010146

text question is empty

text question is empty

The question text is empty. Please check.

400

MSS.47010148

invalid interaction mode

invalid interaction mode

The input interaction type is invalid. Please check the parameter.

400

MSS.47010150

The number of requests sent to Mobvoi exceeds the maximum number of concurrent requests.

The number of requests sent to Mobvoi exceeds the maximum number of concurrent requests.

Increase the number of concurrent contact Mobvoi.

400

MSS.47015007

The application type of the dialog job is not a third-party driver

The application type of the dialog job is not a third-party driver

Set the application type of the dialog job to third-party driver

400

MSS.47015008

The application type of the dialog job is aiui and the appId unmatched

The application type of the dialog job is aiui and the appId unmatched

Check the configuration information.

400

MSS.47015009

The application type of the dialog job is spark but the appId unmatched

The application type of the dialog job is spark but the appId unmatched

Check the configuration information.

400

MSS.47015011

The media service address is empty.

The media service address is empty.

Contact technical support.

400

MSS.47015016

text drive length limit

text drive length limit

text drive length limit

401

MSS.47010127

Mobvoi configuration authenticate failed

Mobvoi configuration authenticate failed

Check the configuration information

401

MSS.47015013

Authentication failed.

Check whether the authentication information is correct.

Authentication failed. Check whether the authentication information is correct.

403

MSS.47010144

interaction mode is not text

interaction mode is not text

The current interaction mode is not in text mode. Please check the mode.

403

MSS.47010147

receive text question not in wait_question status

receive text question not in wait_question status

receive text question not in wait_question status

403

MSS.47015005

The number of websocket connections of the job exceeds the maximum

The number of websocket connections of the job exceeds the maximum

Release contact technical support.

403

MSS.47015006

The number of websocket connections of the pod exceeds the maximum

The number of websocket connections of the pod exceeds the maximum

Contact technical support

403

MSS.47015010

The application type of the dialog job is third-party driver not allowed start chat by web

The application type of the dialog job is third-party driver not allowed start chat by web

Check the application type of the dialog or select the correct driver mode.

403

MSS.47015014

last text drive process not finish

last text drive process not finish

last text drive process not finish

403

MSS.47015015

the sis service frozen please check

the sis service frozen please check

the sis service frozen please check

403

MSS.47015017

Not supported by the third-party driver. Try with the driver API.

Not supported by the third-party driver. Try with the driver API.

Not supported by the third-party driver. Try with the driver API.

500

MSS.47010002

Rpc action does not exist

Rpc action does not exist

Contact Technical Support

500

MSS.47010101

Failed to parse the message.

Failed to parse the message.

Contact technical support.

500

MSS.47010104

Connection to the third-party app timed out.

Connection to the third-party app timed out.

Check whether the third-party app configuration is correct or contact R&D engineers.

500

MSS.47010107

Error information returned by the third-party app

Error information returned by the third-party app

Contact technical support.

500

MSS.47010111

Failed to start the dialog and disconnected from the worker.

Failed to start the dialog and disconnected from the worker.

Contact technical support.

500

MSS.47010112

Failed to send the dialog message.

Failed to send the dialog message.

Contact technical support.

500

MSS.47010119

ChannelRecord is null

ChannelRecord is null

If the error persists, contact technical support.

500

MSS.47010120

The number of interactive authorizations is insufficient for iFLYTEK.

The number of interactive authorizations is insufficient for iFLYTEK.

Contact HKUST customer service.

500

MSS.47010121

The number of tokens for interaction between the iFLYTEK is insufficient.

The number of tokens for interaction between the iFLYTEK is insufficient.

Contact HKUST customer service.

500

MSS.47010122

Internal RPC communication failure

Internal RPC communication failure

Try again or contact technical support

500

MSS.47010124

AIUI configuration authentication failed

AIUI configuration authentication failed

Contact the administrator.

500

MSS.47010125

Spark configuration authenticate failed.

Spark configuration authenticate failed.

Contact the administrator.

500

MSS.47010126

The call number or word number is insufficient for mobvoi

The call number or word number is insufficient for mobvoi

Contact the administrator to supplement the authorization quantity

500

MSS.47010136

ifly application scene config error

ifly application scene config error

Contact the administrator.

500

MSS.47010141

There are some errors on sis agency

There are some errors on sis agency

Contact the administrator.

500

MSS.47010200

Failed to create the voice transmission thread

Failed to create the voice transmission thread

Contact technical support

500

MSS.47015001

Failed to connect to the management plane service

Failed to connect to the management plane service

Contact technical support

500

MSS.47015012

Media negotiation failed

Media negotiation failed

Contact technical support.

400

MSS.10000001

System problem, please contact technical support

System problem, please contact technical support

Contact technical support.

400

MSS.10000002

Request JSON exception

Request JSON exception

Check the request body JSON.

400

MSS.10000003

Parameter validation abnormal

Parameter validation abnormal

Check the validity of the input parameter.

400

MSS.10001002

Illegal URL parameter, please check

Illegal URL parameter, please check

Check the URL validity.

400

MSS.10001006

Asset create job failed

Asset create job failed

Create a new asset generation task.

400

MSS.10001007

Asset file too large, please do not exceed 5242880 bytes

Asset file too large, please do not exceed 5242880 bytes

Compress the file size or replace it with a small file.

400

MSS.10001008

Asset main file already exists

Asset main file already exists

Do not upload the main file repeatedly.

400

MSS.10001009

Asset cover file already exists

Asset cover file already exists

Do not upload the cover file repeatedly.

400

MSS.10001010

Asset state unavailable

Asset state unavailable

Use the ACTIVED state.

400

MSS.10001012

Asset file already exists

Asset file already exists

Do not upload files repeatedly.

400

MSS.10001013

Asset state invalid change

Asset state invalid change

Only assets in the ACTIVED or UNACTIVED state can be updated.

400

MSS.10001014

Asset state error update

Asset state error update

The asset status can be updated only to ACTIVED or UNACTIVED.

400

MSS.10001016

File not found in OBS

File not found in OBS

Upload the file to OBS.

400

MSS.10001017

Failed to read oidc token

Failed to read oidc token

Contact technical support.

400

MSS.10001018

Failed to upload the file

Failed to upload the file

Contact technical support.

400

MSS.10001019

Image file blocked

Image file blocked

Use compliant images

400

MSS.10001020

SFS Cache file process error

SFS Cache file process error

Contact technical support.

400

MSS.10001022

Try get lock fail

Try get lock fail

Contact technical support.

400

MSS.10001024

dac file total size greater than quota

dac file total size greater than quota

Purchase an asset package.

400

MSS.10001025

the {0} category dac file not exist

the {0} category dac file not exist

Use the correct file type

400

MSS.10001026

the {0} category dac file has existed

the {0} category dac file has existed

Use the correct file type

400

MSS.10001027

the {0} category dac file more than {1}

the {0} category dac file more than {1}

Use the correct file type

400

MSS.10001028

the category dac file not match {0}

the category dac file not match {0}

Use the correct file type

400

MSS.10001030

transfer asset job is not exist

transfer asset job is not exist

Query the correct transfer task.

400

MSS.10001031

transfer asset job is time out

transfer asset job is time out

Use the correct transfer task

400

MSS.10001033

creating file too many

creating file too many

Delete unnecessary files that are being created or confirm existing files that are being created.

400

MSS.10001034

File type is not supported

File type is not supported

Use the correct file type

400

MSS.10001035

Text content include sensitive word

Text content include sensitive word

Use compliant text

400

MSS.10001036

Asset list does not contain specified cover asset

Asset list does not contain specified cover asset

Please use the picture in the material list as the product cover.

400

MSS.10001037

Asset list contains unavailable asset

Asset list contains unavailable asset

Do not use abnormal assets as materials.

400

MSS.10001038

Asset list contains mismatched asset type

Asset list contains mismatched asset type

Do not use an asset that is different from the material requirement type as material

400

MSS.10001039

Asset list contains duplicate asset

Asset list contains duplicate asset

Do not use duplicate assets as material

400

MSS.10001040

Linked asset item unavailable

Linked asset item unavailable

Use an activated asset as the offering material.

400

MSS.10001041

Product not found

Product not found

Check the offering data or add an offering.

400

MSS.10001042

Product text or asset list exceeds the limit

Product text or asset list exceeds the limit

Do not exceed the material quantity limit.

400

MSS.10001043

sfs business type illegal

sfs business type illegal

Use the correct cache service type.

400

MSS.10001044

copy asset file failed

copy asset file failed

Contact technical support.

400

MSS.10001045

copy asset name to long

copy asset name to long

Shorten Copy Asset File Name

400

MSS.10001046

Authorization token is illegal

Authorization token is illegal

Check the validity of the token.

400

MSS.10001047

Authorization token is expired

Authorization token is expired

Check the validity of the token.

400

MSS.10001048

The {0} category dac file is not supported

The {0} category dac file is not supported

Use the correct file type

404

MSS.10001001

Asset not found

Asset not found

Check the asset metadata or add an asset.

404

MSS.10001004

The file not found

The file not found

Check the asset metadata or add an asset file.

404

MSS.10001011

Asset main file not found

Asset main file not found

Please check the asset master file

500

MSS.10000004

Public communication error

Public communication error

Contact technical support.

500

MSS.10000032

Read video review result failed.

Read video review result failed.

Contact technical support.

500

MSS.10000101

IAM service processing error

IAM service processing error

Contact technical support.

500

MSS.10000102

OBS service processing error

OBS service processing error

Contact technical support.

500

MSS.10000103

Moderation service processing error

Moderation service processing error

Contact technical support.

500

MSS.10000104

CAS service processing error

CAS service processing error

Contact technical support.

500

MSS.10000105

DAP service processing error

DAP service processing error

Contact technical support.

400

MSS.20050004

Failed to obtain asset information.

Failed to obtain asset information.

Contact technical support.

400

MSS.20050005

Failed to obtain asset information. The asset ID or project ID is invalid.

Failed to obtain asset information. The asset ID or project ID is invalid.

Check the asset ID or project ID.

400

MSS.20050013

Failed to obtain the task information. The task ID or project ID is invalid.

Failed to obtain the task information. The task ID or project ID is invalid.

Check the task ID and project ID.

400

MSS.20050015

The websocket request failed.

The websocket request failed.

Check whether the message sent by the WebSocket is empty.

400

MSS.20050029

The AK/SK is not configured.

The AK/SK is not configured.

Configure the AK/SK.

400

MSS.20050035

Invalid AK/SK.

Invalid AK/SK.

Replace the AK/SK.

401

MSS.20050023

WebSocket interface authentication failed.

WebSocket interface authentication failed.

Check the carried authentication information.

429

MSS.20050025

Creating a Language Asynchronous Task Flow Control.

Creating a Language Asynchronous Task Flow Control.

Please try again later.

500

MSS.20050012

Failed to generate the audition voice.

Failed to generate the audition voice.

Contact technical support.

500

MSS.20050028

Failure returned by the algorithm side.

Failure returned by the algorithm side.

Contact technical support.

500

MSS.20050032

The TTS returns a failure.

The TTS returns a failure.

Contact technical support.

500

MSS.20050033

Return failure.

Return failure.

Contact technical support.

500

MSS.20050034

Text-to-speech failed.

Text-to-speech failed.

Contact technical support.

400

MSS.41000001

Task status is incorrect

Incorrect task status prevents normal execution

Check task status

400

MSS.41000002

BAD_REQUEST (The task name is illegal)

name contains special code

Check if task name contains special characters

400

MSS.41000004

train job count is over limit

train job count is over limit

Clear old tasks

400

MSS.41000014

Failed to obtain obs segment url

obs section failed

Resubmit the task or contact the development engineer

400

MSS.41000018

When deleting a task, the task cannot be queried or the task cannot be deleted.

When deleting a task, the task cannot be queried or the task cannot be deleted.

When deleting a task, the task cannot be queried or the task cannot be deleted.

403

MSS.41000012

Task concurrency limit exceeded

insufficient resource quota

Wait for the previous task to complete before submitting a new task

403

MSS.41000023

resources is insufficient

resources is insufficient

buy resources

404

MSS.41000003

Task does not exist

train job is not exist

Check whether the task id is correct

500

MSS.41000005

Witness verification failed

Automatic witness verification failed

Check whether the ID card and the video character are consistent

500

MSS.41000007

The submitted video length is illegal

The submitted video length is illegal

Check if there are any issues with the submitted video

500

MSS.41000015

Failed to obtain obs uploadid

Failed to obtain obs uploadid

Resubmit the task or contact the development engineer

500

MSS.41000016

Failed to query assets

Failed to query assets

Check whether the trained model is deleted or contact the asset library development engineer

500

MSS.41000017

Failed to update assets

Failed to update assets

Check whether the model is deleted or contact the asset library development engineer

500

MSS.41000019

Failed to acquire instance lock

Failed to acquire instance lock

Check whether redis is abnormal

400

MSS.20020001

The task status does not allow the current operation.

illegal job state

Confirm if the current task status is correct.

400

MSS.20020002

job is not existed

job not found

Confirm whether the job information is correct

400

MSS.20020004

There is an issue with the training data. Please check and resubmit

illegal training set

Check if the training data meets the requirements

400

MSS.20020005

training failure

job training failure

Contact technical support.

400

MSS.20020007

illegal file

illegal file

commit valid file

400

MSS.20020008

The number of tasks in production has reached the maximum limit. Please try again later

too many jobs

The number of tasks in production has reached the maximum limit. Please try again later

400

MSS.20020010

The authorization letter file is incorrect. Please check and upload it again.

The authorization letter file is incorrect. Please check and upload it again.

The authorization letter file is incorrect. Please check and upload it again.

400

MSS.20020011

The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide.

The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide.

The format of the uploaded audio file is incorrect. Use the correct audio file according to the guide.

400

MSS.20020012

unexpected file in package

unexpected file in package

The file type in the compressed package does not meet the requirements of the task. Please resubmit according to the requirements.

400

MSS.20020013

package is not a valid zip

package is not a valid zip

Please upload a valid zip file.

400

MSS.20020014

no quota

no quota

Purchase Quota

400

MSS.20020015

the content of text is not match the language

the content of text is not match the language

Verify if the text and voice match, and re-upload if necessary.

400

MSS.20020016

unexpected wav and txt count

unexpected wav and txt count

Please upload the corpus again according to the requirements

400

MSS.20020017

unexpected wav count

unexpected wav count

Please upload the corpus again according to the requirements

400

MSS.20020018

illegal audio format

illegal audio format

Please re-upload after confirming the audio format.

400

MSS.20020022

too many entries in package

too many entries in package

Remove unnecessary files and upload again.

400

MSS.20020023

training package too large

training package too large

Please confirm that the contents of the compressed file are correct before re-uploading.

400

MSS.20020024

file in package too large

file in package too large

Please confirm that the contents of the compressed file are correct before re-uploading.

400

MSS.20020025

unexpected directory in package

unexpected directory in package

Remove unnecessary directories and re-upload.

400

MSS.20020026

entry in package has illegal name

entry in package has illegal name

Rename the file and upload it again after correction

400

MSS.20020027

training data not exist

training data not exist

uploading the training data

400

MSS.20020028

voice and txt not match

voice and txt not match

Confirm the audio and upload it again

400

MSS.20020029

audio is too long or too short!

audio is too long or too short!

Please re-upload valid audio

400

MSS.20020030

pre uploaded file not exist

pre uploaded file not exist

Please upload file first

400

MSS.20020031

commit file not same with pre uploaded

commit file not same with pre uploaded

Please commit file correctly

400

MSS.20020032

fail to get temp example audio

fail to get temp example audio

retry

400

MSS.20020033

asset not exist example audio

asset not exist example audio

please contact with admin

400

MSS.20020034

split wav by annotation info failed.

split wav by annotation info failed.

please contact with admin

400

MSS.20020035

jss split wav failed

jss split wav failed

please contact with admin

400

MSS.20020036

jss has not uploaded annotation file

jss has not uploaded annotation file

please contact with admin

400

MSS.20020040

the number of audio files is not equal to the number of text files

the number of audio files is not equal to the number of text files

Please check if the number of txt files and wav files in the uploaded attachments is equal

400

MSS.20020043

need select default voice

need select default voice

select one voice as default voice

200

MSS.20010113

iamge involve sensitive content

iamge involve sensitive content

Modify the parameters

200

MSS.20010114

file involve sensitive content

file involve sensitive content

Modify the parameters

200

MSS.20010138

Live job task heartbeat has been expired

Live job task heartbeat has been expired

Contact technical support

200

MSS.20010146

Chat job heartbeat failed, job id = {}

Chat job heartbeat failed, job id = {}

Contact technical support

200

MSS.20010157

Audit is blocked. The material contains sensitive content.

Audit is blocked. The material contains sensitive content.

Modify the parameters

200

MSS.47000000

SUCCESS

Success

Success

200

MSS.50000001

Internal error

Undefined internal error

Contact technical support.

200

MSS.50000002

TTS task failed

Failed to request the TTS task

Contact technical support.

200

MSS.50001001

Could not found a face in a image, please check

Could not found a face in a image, please check

Please upload a photo containing a frontal face

200

MSS.50001002

Wav file is invalid

The uploaded .wav file is invalid when the audio driver is created

Please upload a valid .wav audio file

200

MSS.50001003

Base 64 of the image is invalid

The input photo content is abnormal after Base 64 decoding

Please upload photos that can be decoded using Base 64

200

MSS.50001004

Audio duration too short.

The uploaded WAV audio used for audio control is too short.

Upload an audio of supported duration.

200

MSS.50001005

Image file is not valid or not support

The input photo file format is not supported

Please upload a photo file in a valid format

200

MSS.50001006

Face and image ratio does not match the requirements

The proportion of faces in the input photo to the entire image does not meet the requirements

Please upload a face image whose percentage ranges from 2% to 70%

200

MSS.50001007

Upload video file failed

Failed to upload the video after the video is created

Contact technical support.

200

MSS.50001008

Upload image file failed

Failed to upload the cover image after the video is created

Contact technical support.

200

MSS.50001009

Query upload url failed

Failed to obtain the upload URL after the video is created

Contact technical support.

200

MSS.50001010

Image file download fail

Failed to obtain the input photo

Contact technical support.

200

MSS.50001011

Failed to load the audio file, please check it

Failed to obtain the input audio

Contact technical support.

200

MSS.50001012

Text len exceed limit

The length of the input text does not match the limit

The number of characters in the uploaded text must be less than 1800

200

MSS.50001013

Audio size exceed limit

The input audio size does not match the limit

The size of the audio file to be uploaded must be less than 11 MB

200

MSS.50001014

Image size exceed limit

The size of the input image does not match the restriction

The size of the uploaded image must be less than 48 MB

200

MSS.50001015

Detect face number more than one

The number of detected faces is greater than 1. Currently, only the single-face photo driver is supported

Please upload an image that contains only one face

200

MSS.50001016

Larger rotation angle of the face, need a positive face photo

The face deflection range in the input photo does not match the requirements

Please upload a photo of the front face

200

MSS.50001017

Face is not integrate or not human, please check

The face in the input photo is incomplete or the person is not a natural person

Please upload a complete natural face photo

200

MSS.50001018

Mouth too open

The mouth opening range in the input photo does not match the restriction. Currently, only the mouth closing photo drive is supported

Please upload a photo of the mouth closed

400

MSS.20010005

script name duplicate

script name duplicate

Do not use duplicate script names

400

MSS.20010008

asset name duplicate

asset name duplicate

Do not use duplicate asset names

400

MSS.20010016

asset contains multiple engines

asset contains multiple engines

Check asset engine attributes to ensure that engine assets are unified under a script.

400

MSS.20010025

dhis request unavailable

dhis request unavailable

Contact technical support.

400

MSS.20010031

room name duplicate

room name duplicate

Change the room name again.

400

MSS.20010045

roomInfo not found

roomInfo not found

Check whether the entered room information is correct.

400

MSS.20010066

Tasks in the Finish state cannot be changed.

Tasks in the Finish state cannot be changed.

Tasks in the Finish state cannot be changed.

400

MSS.20010067

audio file not found, please check field audio_config

audio file not found, please check field audio_config

Check audio_config.

400

MSS.20010070

field verify fail

field verify fail

Check whether the * parameter is correct.

400

MSS.20010073

The script id cannot be empty when using audio

The script id cannot be empty when using audio

The script id cannot be empty when using audio

400

MSS.20010074

The job info is not existed or the job is over

The job info is not existed or the job is over

Check whether the task exists or has expired.

400

MSS.20010083

InteractionRuleGroup not found

InteractionRuleGroup not found

Check whether the rule library parameters are correct.

400

MSS.20010084

InteractionRuleGroup name duplicate

InteractionRuleGroup name duplicate

Change the rule library name and try again.

400

MSS.20010087

NO Live event call back config

NO Live event call back config

Check whether the event call back config is set.

400

MSS.20010093

The URL is invalid!

The URL is invalid!

Check whether the URL is correct.

400

MSS.20010101

External asset Repeated download fail. url is {0}, errorInfo is

External asset Repeated download fail. url is {0}, errorInfo is

Check whether the URL is correct.

400

MSS.20010103

audio file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

audio file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

Change the number or size of video files.

400

MSS.20010104

image file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

image file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

Change the number or size of image files.

400

MSS.20010105

video file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

video file TotalSize exceeds the limit. Current TotalSize {0}M, Limit Size {1}M

Change the number or size of audio files.

400

MSS.20010106

ScriptName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2}

ScriptName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2}

Change the number of videos in the script*.

400

MSS.20010107

interaction ruleName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2}

interaction ruleName:{0} video file TotalCount exceeds the limit. Current TotalCount {1}, Limit TotalCount {2}

Change the number of videos in rule *.

400

MSS.20010108

roomInfo text totalLength exceeds the limit. Current totalLength {0}, Limit totalLength {1}

roomInfo text totalLength exceeds the limit. Current totalLength {0}, Limit totalLength {1}

Please change the total number of characters in the room script.

400

MSS.20010109

ScriptName:{0} text length exceeds the limit. Current Length {1}, Limit Length {2}

ScriptName:{0} text length exceeds the limit. Current Length {1}, Limit Length {2}

Please change the number of texts in the script

400

MSS.20010110

interaction ruleName {0} contains incorrect parameters. error: {1}

interaction ruleName {0} contains incorrect parameters. error: {1}

Modify the incorrect parameter in the rule

400

MSS.20010119

Quotas delete failed, resourceId: {1} is used

Quotas delete failed, resourceId: {1} is used

Contact technical support.

400

MSS.20010120

The photo size exceeds the 16M limit.

The photo size exceeds the 16M limit.

Modify the human image

400

MSS.20010131

voice id is unavailable

voice id is unavailable

Check voice asset id

400

MSS.20010136

The size of the {} file to be uploaded exceeds the upper limit. limit = {}

The size of the {} file to be uploaded exceeds the upper limit. limit = {}

Check the file size

400

MSS.20010140

The {} asset id is invalid

The {} asset id is invalid

Check the asset id

400

MSS.20010142

insufficient resource photo video concurrent quota

insufficient resource photo video concurrent quota

Purchase Quota

400

MSS.20010143

The background type is IMAGE, and the background_config cannot be null

The background type is IMAGE, and the background_config cannot be null

Modify the parameters

400

MSS.20010144

Insufficient resource 2d digital huma 4K video quota

Insufficient resource 2d digital huma 4K video quota

Purchase Quota

400

MSS.20010145

Image resolution over 4K

Image resolution over 4K

Check the image resolution

400

MSS.20010147

Failed to publish message to worker. {}

Failed to publish message to worker. {}

Contact technical support

400

MSS.20010148

chat room name duplicate

chat room name duplicate

Modify the parameters

400

MSS.20010151

Invalid parameter {}

Invalid parameter {}

Modify the parameters

400

MSS.20010152

CreateSmartLiveRoomReq incorrect parameters. error: {}

CreateSmartLiveRoomReq incorrect parameters. error: {}

Modify the parameters

400

MSS.20010153

not configured voice_config not sunot configured voice_config not supported INSERT_PLAY_SCRIPTpported INSERT_PLAY_SCRIPT

not configured voice_config not sunot configured voice_config not supported INSERT_PLAY_SCRIPTpported INSERT_PLAY_SCRIPT

400

MSS.20010155

please use the correct {} asset

please use the correct {} asset

Check the asset id

400

MSS.20010156

The total number of characters exceeds the limit, limit = {}

The total number of characters exceeds the limit, limit = {}

Modify the parameters

401

MSS.20010039

live event report authentication fail

live event report authentication fail

Contact technical support.

401

MSS.20010054

live event report expires Time fail

live event report expires Time fail

Contact technical support.

401

MSS.20010077

expires too long, report url not allowed refresh

expires too long, report url not allowed refresh

Contact technical support.

403

MSS.20010056

2d digital human video ncj insufficient resource quota

2d digital human video ncj insufficient resource quota

Please try again later

403

MSS.20010065

insufficient resource live concurrent quota

insufficient resource live concurrent quota

Please contact the development engineer Or buy live-related packages

403

MSS.20010075

insufficient resource chat concurrent quota

insufficient resource chat concurrent quota

Please contact the development engineer Or purchase an intelligent interaction package

403

MSS.20010076

chat task has been expired

chat task has been expired

chat task has been expired

403

MSS.20010082

don't have the permission to edit the system template

don't have the permission to edit the system template

Check whether you have the system administrator rights.

403

MSS.20010091

photo digital human video ncj insufficient resource quota

photo digital human video ncj insufficient resource quota

Please try again later

403

MSS.20010092

business card ncj insufficient resource quota

business card ncj insufficient resource quota

Please try again later

403

MSS.20010115

contact the administrator to enable the photo trustlist

contact the administrator to enable the photo trustlist

Contact technical support.

403

MSS.20010116

contact the administrator to enable the business card trustlist

contact the administrator to enable the business card trustlist

Contact technical support.

403

MSS.20010132

insufficient resource business card concurrent quota

insufficient resource business card concurrent quota

Purchase Quota

403

MSS.20010133

insufficient resource 2d digital human video concurrent quota

insufficient resource 2d digital human video concurrent quota

Purchase Quota

403

MSS.20010135

Chat jobs num is over concurrency

Chat jobs num is over concurrency

Check the number of running tasks and the concurrency configuration.

403

MSS.20010139

Chat sum concurrency or jobs num is over resources num

Chat sum concurrency or jobs num is over resources num

Purchase Quota

403

MSS.20010154

{0} insufficient resource live concurrent quota

{0} insufficient resource live concurrent quota

Purchase Quota

404

MSS.20010009

animation task not exist

animation task not exist

Trigger a video synthesis task again.

404

MSS.20010079

no match id.

no match id.

Check the input parameters.

429

MSS.20010011

exceed waiting task upper limit

exceed waiting task upper limit

Please create a video task later.

429

MSS.20010035

There are not enough resources

There are not enough resources

There are not enough live resources,Please contact the development engineer

429

MSS.20010102

tenant worker resources are insufficient

tenant worker resources are insufficient

The live resource package is insufficient,Please contact the development engineer

500

MSS.20010001

name include invalid symbol

name include invalid symbol

Please modify invalid characters in the name.

500

MSS.20010003

no match template

no match template

Check whether the enumeration is correct.

500

MSS.20010006

moderation error

moderation error

Contact technical support.

500

MSS.20010007

text include sensitive word

text include sensitive word

Modify sensitive words in the commentary.

500

MSS.20010010

query asset error

query asset error

Contact technical support.

500

MSS.20010012

scene and material do not match

scene and material do not match

Check the scenario label.

500

MSS.20010013

models and animation do not match

models and animation do not match

Check whether the role model and action style_id are the same.

500

MSS.20010014

material is not exist

material is not exist

The presentation material has been permanently deleted.

500

MSS.20010015

xml parse fail

xml parse fail

Text contains unenclosed xml tags

500

MSS.20010017

the script name contains sensitive characters

the script name contains sensitive characters

Check the script name

500

MSS.20010018

query digital human error

query digital human error

Contact technical support.

500

MSS.20010019

the video name contains sensitive characters

the video name contains sensitive characters

Modify the asset_name field.

500

MSS.20010020

please use the correct scene asset

please use the correct scene asset

please use the correct scene asset

500

MSS.20010021

please use the correct role model asset

please use the correct role model asset

please use the correct role model asset

500

MSS.20010022

please use the correct role actions asset

please use the correct role actions asset

please use the correct role actions asset

500

MSS.20010023

The animation task is not finished.

The animation task is not finished.

The animation task is not finished.Just a moment, please.

500

MSS.20010024

confirm file upload fail,

confirm file upload fail,

Contact technical support.

500

MSS.20010026

the file to be uploaded does not exist or size is 0

the file to be uploaded does not exist or size is 0

Check whether the audio file is uploaded.

500

MSS.20010027

two digital task has not script shoot

two digital task has not script shoot

two digital task has not script shoot

500

MSS.20010030

the room name contains sensitive characters

the room name contains sensitive characters

Change the name of the live broadcast room.

500

MSS.20010032

the room description contains sensitive characters

the room description contains sensitive characters

Modify the description of the live broadcast room.

500

MSS.20010033

the script description contains sensitive characters

the script description contains sensitive characters

Please modify sensitive words in the script.

500

MSS.20010034

the script title contains sensitive characters

the script title contains sensitive characters

Please modify sensitive words in paragraph titles.

500

MSS.20010036

There are several jobs in progress in this room

There are several jobs in progress in this room

There are several jobs in progress in this room

500

MSS.20010037

Live task has been expired

Live task has been expired

Live task has been expired

500

MSS.20010038

the live interaction contains sensitive characters

the live interaction contains sensitive characters

Modify sensitive words in the rule.

500

MSS.20010040

Failed to publish message to nats.

Failed to publish message to nats.

Contact technical support.

500

MSS.20010041

Failed to subscribe single message

Failed to subscribe single message

Contact technical support.

500

MSS.20010042

No such subject, delete subject failed

No such subject, delete subject failed

Contact technical support.

500

MSS.20010043

Nats internal error.

Nats internal error.

Contact technical support.

500

MSS.20010044

digital human asset not available

digital human asset not available

The digital person asset is unavailable. Please replace the digital person asset.

500

MSS.20010046

roomId job exist

roomId job exist

roomId job not exist

500

MSS.20010047

asset not exist

asset not exist

asset not exist

500

MSS.20010048

the task is already running

the task is already running

the task is already running

500

MSS.20010049

the image type to be uploaded does not meet the requirements

the image type to be uploaded does not meet the requirements

the image type to be uploaded does not meet the requirements

500

MSS.20010050

the asset info is invalid, please check the digital human config info

the asset info is invalid, please check the digital human config info

the asset info is invalid, please check the digital human config info

500

MSS.20010051

the job_id doesn't exist or has been expired!

the job_id doesn't exist or has been expired!

the job_id doesn't exist or has been expired!

500

MSS.20010052

Edit script failed!

Edit script failed!

Contact technical support.

500

MSS.20010053

Invalid command, please check your command

Invalid command, please check your command

Check your command parameter.

500

MSS.20010055

the live reply contains sensitive characters, errDetail = {0}

the live reply contains sensitive characters, errDetail = {0}

Modify sensitive words in the reply.

500

MSS.20010057

the number of image, video or human layers exceeds the limit

the number of image, video or human layers exceeds the limit

the number of image, video or human layers exceeds the limit

500

MSS.20010058

must include model layer

must include model layer

must include model layer

500

MSS.20010059

The job info is not existed or the job is over

The job info is not existed or the job is over

The job info is not existed or the job is over

500

MSS.20010060

tms request unavailable

tms request unavailable

Contact technical support.

500

MSS.20010068

External asset download fail

External asset download fail

Contact technical support.

500

MSS.20010069

Live room is not available

Live room is not available

Contact technical support.

500

MSS.20010071

the asset is unavailable

the asset is unavailable

Contact technical support.

500

MSS.20010072

the number of pages in the script exceeds the limit

the number of pages in the script exceeds the limit

Please reduce the number of pages of the script

500

MSS.20010078

live call back fail

live call back fail

Contact technical support.

500

MSS.20010080

Failed to send audit task

Failed to send audit task

Contact technical support.

500

MSS.20010081

failed to create the script cover

failed to create the script cover

Contact technical support.

500

MSS.20010085

The current model is 1080p, and the resolution width and height cannot be greater than 1920

The current model is 1080p, and the resolution width and height cannot be greater than 1920

The current model is 1080p, and the resolution width and height cannot be greater than 1920

500

MSS.20010086

No textConfig exist

No textConfig exist

No textConfig exist

500

MSS.20010088

Load language failed

Load language failed

Contact technical support.

500

MSS.20010089

The uploaded script is null

The uploaded script is null

Check whether the text is entered.

500

MSS.20010090

Detect language error

Detect language error

Contact technical support.

500

MSS.20010094

External asset readInputStream fail

External asset readInputStream fail

Contact technical support.

500

MSS.20010095

External asset download is incomplete

External asset download is incomplete

Contact technical support.

500

MSS.20010096

The video_making_type is MODEL, model_id cannot be empty

The video_making_type is MODEL, model_id cannot be empty

The video_making_type is MODEL, model_id cannot be empty

500

MSS.20010097

The video_making_type is PICTURE, human_image cannot be empty

The video_making_type is PICTURE, human_image cannot be empty

The video_making_type is PICTURE, human_image cannot be empty

500

MSS.20010098

please use the correct role HUMAN_MODEL_2D asset

please use the correct role HUMAN_MODEL_2D asset

please use the correct role HUMAN_MODEL_2D asset

500

MSS.20010099

The job is not running state. jobId is {0}, state is {1}

The job is not running state. jobId is {0}, state is {1}

The job is not running state. jobId is , state is

500

MSS.20010100

InteractionRuleGroup not found, roomId is {0}

InteractionRuleGroup not found, roomId is {0}

Check whether the parameter settings are correct.

500

MSS.20010111

audio asset not found

audio asset not found

Check whether the audio information is correct.

500

MSS.20010112

Text driven, introduction text cannot be null

Text driven, introduction text cannot be null

Text driven, introduction text cannot be null

500

MSS.42000001

Internal error

Internal error

Contact technical support.

500

MSS.42000002

TTSC task failed

TTSC task failed

Check TTS permissions and configuration

500

MSS.42000003

Load Model failed

Load Model failed

Check model file

500

MSS.42000005

Action info error

Action info error

Check Action file

500

MSS.42001001

Model not zip file

Model not zip file

Check model file

500

MSS.42001002

Audio file is not valid

Audio file is not valid

Check audio file

500

MSS.42001003

Mask file not exist

Mask file not exist

Check mask file

500

MSS.42001004

ori_4k not zip file

ori_4k not zip file

check ori_4k file

500

MSS.42001005

TTSC return zero length pcm

TTSC return zero length pcm

Check if text and TTS language match or

audio file length is zero

500

MSS.47000001

ERROR

Internal error

Contact technical support.

500

MSS.47000002

infer service error

The inference service is abnormal.

Contact technical support.

500

MSS.47000003

Failed to prepare the task: {0}

An error occurs in the task preparation phase.

Contact technical support.

500

MSS.47000004

Failed to create infer model: {0}

Failed to load the model.

Contact technical support.

500

MSS.47000005

join room fail

Failed to join the RTC room.

Contact technical support.

500

MSS.47000006

manager service error: {0}

The manager service has error

Contact technical support.

500

MSS.47000007

job stop by manager command

The task receives an external end command.

Contact technical support.

500

MSS.47000008

subscribe job edit command fail

Failed to subscribe to the task command.

Contact technical support.

500

MSS.47000009

fsm state {0} time out

Inference-related state timeout

Contact technical support.

500

MSS.47000010

ics service error: {0}

The ics service has error

Contact technical support.

400

MSS.60010007

original preview image not exist

original preview image not exist

Look for the reason why the preview file is not exist

400

MSS.60010008

original image too large

original image too large

Replace with a low resolution image

400

MSS.60010009

there is too many preview jobs in one day

there is too many preview jobs in one day

Waiting for the restriction to be lifted

400

MSS.60010010

too many preview jobs is training

too many preview jobs is training

Waiting for other tasks to be completed

400

MSS.60020007

create training job failed

create training job failed

Look for why failed

500

MSS.10010011

image is illegal

image is illegal

Use compliant images

500

MSS.10010012

text include sensitive word

text include sensitive word

Use Compliance Text

500

MSS.10010013

process time out

process time out

Contact technical support.

500

MSS.10010014

Timeout or job not exist, please check.

Timeout or job not exist, please check.

Contact technical support.

500

MSS.10010015

Incorrect file type.

Incorrect file type.

Upload the correct file type.

500

MSS.10010016

PPT page too many.

PPT page too many.

Do not upload too many ppt pages.

500

MSS.10010017

execute command failed.

execute command failed.

Contact technical support.

500

MSS.10010018

thumbnails convert failed.

thumbnails convert failed.

Contact technical support.

500

MSS.10010020

file not exist.

file not exist.

Contact technical support.

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