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Show all

Error Codes

Updated on 2025-05-22 GMT+08:00

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Codes

Error Message

Description

Solution

400

MSS.45000001

The file is missing.

Asset file missing.

Check whether the role model is valid in the user request parameters.

400

MSS.45000002

Error environment.

Error environment.

This error is not triggered currently. Ignore it.

400

MSS.45000003

Unsupported video.

Unsupported uploaded video.

Check whether the user video is complete and whether there are error frames.

400

MSS.45000004

Unsupported asset type.

Unsupported asset type.

Determine the specific unsupported uploaded file based on the description.

400

MSS.45000005

Unsupported image.

Unsupported uploaded background image.

Check whether the background image is supported.

400

MSS.45000006

Process initialization failed.

Process initialization failed.

This error is not triggered currently. Ignore it.

400

MSS.45000007

Download failed. (Additional information such as the URL may appear.)

Invalid download URL.

Check whether the download URL is valid based on the error description.

400

MSS.45000008

Unsupported audio.

Unsupported audio.

This error is not triggered currently. Ignore it.

400

MSS.45000009

Invalid RTMP URL.

Invalid RTMP URL.

Check the RTMP URL.

400

MSS.45000010

RTMP stream push failed.

RTMP stream push interrupted.

Check whether the RTMP URL is normal.

400

MSS.45000011

Video size too large.

The uploaded video cannot be larger than 1 GB.

Upload a smaller video file.

400

MSS.45000012

Too many images.

Too many foreground images uploaded. Upload up to 100 images.

Upload fewer images.

400

MSS.45000013

Unsupported image format.

Unsupported image format.

Change the image format to a supported one.

400

MSS.45000014

Image parsing failed.

Some uploaded foreground images cannot be parsed.

Replace the images that cannot be parsed.

400

MSS.45000015

Unsupported JSON format of the task.

Unsupported format of the task content delivered by the MPS service.

Contact technical support.

400

MSS.45000016

External error of the TTS service.

Incorrect text in the user's script.

Rectify the fault following the error message.

400

MSS.45000017

File reading failed.

Read the ONNX file failed.

Contact technical support.

400

MSS.45000018

Incorrect frame sequence number of the model file.

Incorrect frame sequence number of the model file.

This error is not triggered currently. Ignore it.

400

MSS.45000019

Decompress the file failed.

Decompress the model file failed.

Contact technical support.

400

MSS.45000020

The image resolution exceeds 4K.

The resolution of the uploaded image exceeds 4K, which is not supported.

Upload an image of lower resolution.

400

MSS.45000021

External inference error.

Initialize the inference module failed.

Contact technical support.

400

MSS.45000022

Models of different types cannot be used together.

The landscape model and the portrait model cannot be used together.

Use models of the same type.

400

MSS.45000023

The customer does not join the RTC room for a long time.

Operations such as closing the page will cause exit from the RTC room. After the timeout interval expires, the worker automatically ends the task.

Ask the user not to close the page for a long time.

500

MSS.45001000

Undefined internal error.

Internal service error.

Contact technical support.

500

MSS.45001001

TTS task request failed.

TTS request failed.

Contact technical support.

500

MSS.45001002

No joiner watches the livestream for a long time.

Join the RTC room failed.

Contact technical support.

500

MSS.45001004

HuBERT Base model not found.

HuBERT Base model not found.

Contact technical support.

500

MSS.45001005

Model initialization failed.

Model initialization failed.

Contact technical support.

500

MSS.45001006

Inference error.

Inference error.

Contact technical support.

500

MSS.45001007

Parse the task information provided by MPS failed.

Parse the task information provided by MPS failed.

Contact technical support.

500

MSS.45001008

Invalid model file type.

Invalid model file type.

Contact technical support.

400

MSS.47030001

Knowledge base not found.

Knowledge base not found.

Query with a valid knowledge base ID.

400

MSS.47030004

Duplicate knowledge base ID bound to the role.

Duplicate knowledge base ID bound to the role.

Do not bind a duplicate knowledge base ID to the role.

400

MSS.47030005

Duplicate knowledge base type bound to the role.

Duplicate knowledge base type bound to the role.

Do not bind a duplicate knowledge base type to the role.

400

MSS.47030006

Unsupported knowledge base type.

Unsupported knowledge base type.

Use a valid knowledge base type.

400

MSS.47030007

The knowledge base type does not match.

The knowledge base type does not match.

Bind a knowledge base ID with a matched knowledge base type.

400

MSS.47030008

Q&A library name already exists.

Q&A library name already exists.

Use a new Q&A library name.

400

MSS.47030009

Too many Q&A libraries.

Too many Q&A libraries.

Reduce the number of Q&A libraries.

400

MSS.47030010

Too many Q&A pairs.

Too many Q&A pairs.

Reduce the number of Q&A pairs.

400

MSS.47030011

Q&A pair not found.

Q&A pair not found.

Use a correct Q&A pair ID.

400

MSS.47030013

Empty Q&A pair ID.

Empty Q&A pair ID.

Use a correct Q&A pair ID.

400

MSS.47030014

Too many similar questions.

Too many similar questions.

Reduce the number of similar questions.

400

MSS.47030015

Standard question already exists.

Standard question already exists.

Each standard question should be unique.

400

MSS.47030016

The Q&A pair is not belong to the Q&A library

The Q&A pair is not belong to the Q&A library

Leave the Q&A pair ID blank or enter a correct Q&A pair ID.

400

MSS.47030018

Similar question too long.

Similar question too long.

Shorten the similar question.

400

MSS.47030019

Invalid format of the similar question.

Invalid format of the similar question.

Set the similar question in a valid format.

400

MSS.47030020

Similar question already exists.

Similar question already exists.

Each similar question should be unique.

400

MSS.47030021

The standard question and similar question are the same.

The standard question and similar question are the same.

The standard question and similar question cannot be the same.

400

MSS.47030022

Empty Q&A pair list.

Empty Q&A pair list.

Provide correct Q&A pair information in the list.

400

MSS.47030023

Too many Q&A pairs in the list.

Too many Q&A pairs in the list.

Reduce the number of Q&A pairs in the list.

400

MSS.47030024

Import the Q&A pair failed.

Import the Q&A pair failed.

Contact technical support.

400

MSS.47030025

Delete the knowledge base failed.

Delete the knowledge base failed.

Contact technical support.

400

MSS.47030026

Delete the Q&A pair failed.

Delete the Q&A pair failed.

Contact technical support.

400

MSS.47030027

The configuration failed the review due to sensitive information in the input content.

The configuration failed the review due to sensitive information in the input content.

Modify the configuration and delete sensitive information.

400

MSS.47030041

Too many roles.

Too many roles.

Reduce the number of roles.

400

MSS.47030042

Role not found.

Role not found.

Use a correct role ID.

400

MSS.47030043

No permission to access the role configuration.

No permission to access the role configuration.

Access the role configuration of the current tenant.

400

MSS.47030044

Role service configuration for this language already exists.

Role service configuration for this language already exists.

Provide the role service configuration for another language.

400

MSS.47030045

Role service configuration not found.

Role service configuration not found.

Enter a valid role service configuration ID.

400

MSS.47030047

The role name already exists

The role name already exists

Configure an role name that does not exist.

400

MSS.47030048

The count of question answer library with role business exceeds the upper limit

The count of question answer library with role business exceeds the upper limit

The number of Q&A libraries associated with the role business cannot exceed the upper limit.

400

MSS.47030049

The count of document library with role business exceeds the upper limit

The count of document library with role business exceeds the upper limit

The number of document libraries associated with the interaction assistant cannot exceed the upper limit

400

MSS.47030050

Duplicate role business language exist

Duplicate role business language exist

The language associated with the service configuration of the role must be unique

400

MSS.47030051

role prompt is empty

role prompt is empty

Configure a correct prompt word for the role.

400

MSS.47030053

The language of the role service configuration does not match the knowledge base language.

The language of the role service configuration does not match the knowledge base language.

Associate the role service configuration with a knowledge base that matches the language.

400

MSS.47030064

Unsupported language type.

Unsupported language type.

Use a supported language type.

400

MSS.47030065

Document library name already exists.

Document library name already exists.

Use a new document library name.

400

MSS.47030066

Too many knowledge bases.

Too many knowledge bases.

Reduce the number of knowledge bases.

400

MSS.47030070

Empty file.

Empty file.

Upload a valid file.

400

MSS.47030071

Invalid file name.

Invalid file name.

Use a valid file name.

400

MSS.47030072

Invalid file format.

Invalid file format.

Use a valid file type.

400

MSS.47030073

Invalid file size.

Invalid file size.

Check the file size.

400

MSS.47030074

File already exists.

File already exists.

Select another file.

400

MSS.47030075

File not found.

File not found.

Contact technical support.

400

MSS.47030077

File upload failed.

File upload failed.

Contact technical support.

400

MSS.47030078

Invalid Excel file format.

Invalid Excel file format.

Select another file.

400

MSS.47030079

Invalid number of rows in the Excel file.

Invalid number of rows in the Excel file.

Check the number of rows in the file.

400

MSS.47030080

Unsupported document segmentation status.

Unsupported document segmentation status.

Try again later.

400

MSS.47030081

Document segmentation task not found.

Document segmentation task not found.

Contact technical support.

400

MSS.47030082

Document preview failed.

Document preview failed.

Contact technical support.

400

MSS.47030083

document segment start failed

document segment start failed

Contact technical support.

400

MSS.47030084

File content is empty

File content is empty

Select the correct document.

400

MSS.47030085

The count of document exceeds the upper limit

The count of document exceeds the upper limit

Contact technical support.

400

MSS.47030086

document segment param chunkType invalid

document segment param chunkType invalid

Set the parameters correctly.

400

MSS.47030087

document segment param separators invalid

document segment param separators invalid

Contact technical support.

400

MSS.47030088

update document segment info failed

update document segment info failed

Contact technical support.

400

MSS.47030089

document segment not support edit

document segment not support edit

Contact technical support.

400

MSS.47030090

list document segment info failed

list document segment info failed

Contact technical support.

400

MSS.47030091

Delete document segment failed.

Delete document segment failed.

Contact technical support.

400

MSS.47030100

Too many LLM configurations.

Too many LLM configurations.

Reduce the number of LLM configurations.

400

MSS.47030101

LLM configuration name already exists.

LLM configuration name already exists.

Use a new LLM configuration name.

400

MSS.47030102

Invalid LLM URL format.

Invalid LLM URL format.

Configure the LLM URL in a valid format.

400

MSS.47030103

LLM configuration not found.

LLM configuration not found.

Use a valid LLM configuration ID.

400

MSS.47030105

The large language model config has beed used by role

The large language model config has beed used by role

Cancel the association between the large language model configuration and the interaction assistant role.

400

MSS.47030106

Failed to chat with large language model

Failed to chat with large language model

Check whether the interaction assistant configuration is correct.

400

MSS.47030107

The large language model config id is empty

The large language model config id is empty

Enter a correct large language model configuration ID.

400

MSS.47030110

The count of plugin config exceeds the upper limit

The count of plugin config exceeds the upper limit

The number of configured plug-ins cannot exceed the upper limit.

400

MSS.47030111

The plugin provider already exists

The plugin provider already exists

Select a plug-in configuration vendor that has not been configured

400

MSS.47030112

Invalid plugin provider

Invalid plugin provider

Configure a correct plug-in configuration vendor.

400

MSS.47030113

Invalid plugin address

Invalid plugin address

Configure the correct plug-in configuration address

400

MSS.47030114

The plugin config does not exist

The plugin config does not exist

Enter a correct plug-in configuration ID

400

MSS.47030116

Duplicate plugin config type exist

Duplicate plugin config type exist

The interaction assistant role cannot be associated with duplicate plug-in configuration types

400

MSS.47030117

The plugin config id is empty

The plugin config id is empty

Enter a correct plug-in configuration ID

400

MSS.47030118

Invalid plugin type

Invalid plugin type

Configure a correct plug-in configuration type

400

MSS.47030119

The weather query plugin is not support

The weather query plugin is not support

Select the correct weather plug-in

400

MSS.47030120

The web search plugin is not support

The web search plugin is not support

Select the correct network search plug-in.

400

MSS.47030121

The default weather query plugin is not support

The default weather query plugin is not support

Contact technical support

400

MSS.47030122

The default web search plugin is not support

The default web search plugin is not support

Contact technical support

403

MSS.47030002

No permission to access the knowledge base configuration.

No permission to access the knowledge base configuration.

Access the knowledge base configuration of the current tenant.

403

MSS.47030003

The knowledge base has been used by a role.

The knowledge base has been used by a role.

Unbind the knowledge base from the role.

403

MSS.47030012

No permission to access the Q&A pair configuration.

No permission to access the Q&A pair configuration.

Access the Q&A pair configuration of the current tenant.

403

MSS.47030046

No permission to access the role service configuration.

No permission to access the role service configuration.

Access the role service configuration of the current tenant.

403

MSS.47030068

No permission to access the document library configuration.

No permission to access the document library configuration.

Access the document library configuration of the current tenant.

403

MSS.47030076

No permission to perform file operations.

No permission to perform file operations.

Contact technical support.

403

MSS.47030104

No permission to access the LLM configuration.

No permission to access the LLM configuration.

Access the LLM configuration of the current tenant.

403

MSS.47030115

No permission to access the plugin configuration

No permission to access the plugin configuration

Access the plug-in configuration of the tenant

403

MSS.47030123

The plugin config has beed used by role

The plugin config has beed used by role

Please disassociate the plug-in configuration from the interaction assistant role

500

MSS.47030060

Internal handling error.

Internal handling error.

Contact technical support.

500

MSS.47030061

Access the database failed.

Access the database failed.

Contact technical support.

500

MSS.47030062

Call content review failed.

Call content review failed.

Contact technical support.

400

MSS.00020004

Project ID not found.

Empty project ID in the tenant account token.

Check whether the account token was obtained properly.

400

MSS.00020005

Tenant information not found.

Tenant information not found.

Users need to access the virtual avatar service page or interface once.

400

MSS.00020012

Insufficient total quota.

The quota allocated to the user exceeds the total quota.

Reduce the quota allocated.

400

MSS.00025001

Incorrect resource allocation.

Incorrect resource allocation by the SP.

  1. Check whether the parameters called for the SP to allocate resources are abnormal.

  2. Check whether the allocatable quota of the SP exceeds their maximum allocatable quota.

400

MSS.00025002

Too many resources activated.

Quantity of resources activated by the SP exceeds the resource quantity.

Reduce the quantity of resources to activate.

400

MSS.00025003

Resource has expired. (The current time is later than the latest resource activation time.)

Resource activated by the SP has expired. The current time is later than the resource expiration time.

Check whether the resource has expired. If yes, activate other normal resources.

400

MSS.00025004

Insufficient quota.

The quantity of pay-per-use resources allocated by the SP exceeds their maximum allocable quota.

Check the remaining resources in the pay-per-use resource package. Allocate other resources or make purchases.

400

MSS.00025006

Insufficient SP resources.

The quantity of allocated or reclaimed resources exceeds the maximum allocatable or reclaimable quota.

Reduce the number of resources to allocate or reclaim.

400

MSS.00025008

The customer name already exists in the SP.

The current customer has been associated with another SP.

Contact the customer to check whether the customer has been associated with another SP. If yes, contact the SP to disassociate the customer and try again.

401

MSS.00020002

Token parsing failed.

Token parsing failed.

Obtain the token of the IAM account again and try again.

401

MSS.00020010

No administrator permissions.

Only an administrator can call the administrator URL.

Apply for becoming an administrator.

401

MSS.00022007

Account blacklisted.

The account is blacklisted and the API calling is restricted.

Contact the operations personnel to remove the account from the blacklist.

401

MSS.00023001

Insufficient permissions.

The parameters in the token are invalid or the required permissions are insufficient.

Check whether the account token is normal and whether the account token has the corresponding permissions.

401

MSS.00023003

The account is frozen or restricted.

The account is frozen or restricted.

Check whether the account is restricted. If you have any questions, contact technical support.

403

MSS.00020006

The project ID in the token does not match that in the path.

The project ID in the token does not match that in the path.

Check whether the token and project ID in the API call belong to the same user project.

403

MSS.00020009

Invalid parameters.

Invalid parameters.

Refer to the API document to check parameters.

403

MSS.00020011

Insufficient quota.

Insufficient purchased resource quantity or quota.

  1. Check whether the purchased resources are sufficient.

  2. Check whether the allocated quota is sufficient.

403

MSS.00022001

Insufficient virtual avatar image modeling quota.

Insufficient virtual avatar image modeling quota.

Increase the virtual avatar image modeling quota.

403

MSS.00022002

Insufficient visual motion capture time.

Insufficient visual motion capture time.

Check the resource quantity.

403

MSS.00022003

Insufficient livestream quota.

Insufficient livestream quota.

Check the resource quantity.

403

MSS.00022004

Insufficient video production quota.

Insufficient video production quota.

Check the resource quantity.

403

MSS.00022005

Insufficient TTSA content.

Insufficient TTSA content.

Check the resource quantity.

403

MSS.00022006

About to expire.

About to expire.

Check the resource quantity.

403

MSS.00022008

Statement not signed.

You have not signed the privacy statement for your account.

Sign the privacy statement before calling the API.

403

MSS.00022009

Account frozen.

IAM account frozen.

Check whether the IAM account is frozen.

403

MSS.00022010

Real-name authentication not completed.

The IAM account has not completed real-name authentication.

Complete real-name authentication for the account.

403

MSS.00024001

Privilege not found.

You do not have the permission to call the API.

Check whether the account has the permission to call the API. If not, contact the operations personnel to apply for the permission.

403

MSS.00024002

Quota not found.

Quota not found.

Contact technical support.

403

MSS.00024003

The app user does not have the permission.

App user authentication failed.

Contact technical support.

403

MSS.00025005

SP permission not found.

SP permission not found.

Assign the user the SP permission.

500

MSS.00020001

Internal server error.

Internal server error.

Contact technical support.

500

MSS.00020007

Obtain lock failed.

Obtain lock failed.

Contact technical support.

500

MSS.00021002

CBC order not found.

CBC order not found.

Contact technical support.

500

MSS.00021003

Resource to be unfrozen does not exist.

Resource to be unfrozen does not exist.

Contact technical support.

500

MSS.00021004

Resource to be deleted does not exist.

Resource to be deleted does not exist.

Contact technical support.

500

MSS.00021005

CBC unfreezing failed.

CBC unfreezing failed.

Contact technical support.

500

MSS.00021006

CBC deletion failed.

CBC deletion failed.

Contact technical support.

500

MSS.00021008

CBC resource unavailable.

CBC resource unavailable.

Contact technical support.

500

MSS.00021009

Resource not found.

Resource not found.

Contact technical support.

500

MSS.00021010

Resource to be frozen does not exist.

Resource to be frozen does not exist.

Contact technical support.

500

MSS.00021011

Resource not found.

Resource type not found.

Contact technical support.

500

MSS.00021012

CBC subscription failed.

CBC subscription failed.

Contact technical support.

500

MSS.00021014

IAM calling error.

IAM calling error.

Contact technical support.

500

MSS.00021015

Generate the certificate failed.

Generate the certificate failed.

Contact technical support.

500

MSS.00021016

Token verification failed.

Token verification failed.

Obtain a valid token.

500

MSS.00021101

Create asset information from CBC failed.

Call the CBC API failed.

Contact technical support.

500

MSS.00021103

Create asset information from SMN failed.

Call the SMN API failed.

Contact technical support.

500

MSS.00021104

Freeze the deposit failed.

Freeze the deposit failed.

Top up the account.

500

MSS.00021105

Risk control verification failed.

Risk control verification failed.

Contact technical support.

500

MSS.000212001

Clear DAC resources failed.

Clear DAC resources failed.

Contact technical support.

500

MSS.000212002

Set asset quota in DAC failed.

Set asset quota in DAC failed.

Contact technical support.

500

MSS.000212004

Set VdsQuotas in CJMS failed.

Set VdsQuotas in CJMS failed.

Contact technical support.

500

MSS.000212005

Request BLS failed.

Request BLS failed.

Contact technical support.

500

MSS.000212006

The CJMS usage reaches the upper limit.

The CJMS usage reaches the upper limit.

Contact technical support.

500

MSS.000212007

Set the MPS quota failed.

Set the MPS quota failed.

Contact technical support.

500

MSS.000212008

Set the quota on VCMS failed.

Set the quota on VCMS failed.

Contact technical support.

500

MSS.000212009

Set the quota on DHTM failed.

Set the quota on DHTM failed.

Contact technical support.

500

MSS.00025007

Customer information not found.

Customer information not found.

Log in to the MetaStudio console.

500

MSS.00025009

User associated with an SP.

User associated with an SP.

Unbind the user from the original SP.

500

MSS.00025010

The tenant is an SP.

The tenant is already an SP.

Remove the SP permission of the user.

503

MSS.00020003

MongoDB operation failed.

Execute the SQL statement failed.

Contact technical support.

503

MSS.00020008

Service unavailable.

Connection failed.

Contact technical support.

503

MSS.00021001

IAM unavailable.

Connect to IAM failed.

Contact technical support.

503

MSS.00021102

CBC unavailable.

Connect to CBC failed.

Contact technical support.

503

MSS.00023002

Invalid quota configuration.

Invalid quota configuration parameters.

Modify the parameters.

500

MSS.42000007

Virtual human inference failed.

Virtual human inference failed.

Contact technical support.

400

MSS.47010001

Dialog not found.

Dialog not found.

Use a correct dialog ID.

400

MSS.47010011

Task ID already exists.

Task ID already exists.

Try again later or contact technical support.

400

MSS.47010019

Too many skills.

Too many skills.

Contact technical support to increase the maximum quantity.

400

MSS.47010020

Skill name already exists.

Skill name already exists.

Use a new skill name.

400

MSS.47010021

Skill ID already exists.

Skill ID already exists.

Use a new skill ID.

400

MSS.47010022

Skill not found.

Skill not found.

Use a correct skill ID.

400

MSS.47010024

Q&A pair topic already exists.

Q&A pair topic already exists.

Configure another topic.

400

MSS.47010026

Too many Q&A pairs.

Too many Q&A pairs.

Contact technical support to increase the maximum quantity.

400

MSS.47010027

Q&A pair not found.

Q&A pair not found.

Use a correct question ID.

400

MSS.47010029

Question already exists.

Question already exists.

Set a new question.

400

MSS.47010030

Question not found.

Question not found.

Use a correct question ID.

400

MSS.47010032

Empty question list.

Empty question list.

Enter a correct question list.

400

MSS.47010033

Application name already exists.

Application name already exists.

Use a new application name.

400

MSS.47010034

Application not found.

Application not found.

Use a correct application ID.

400

MSS.47010041

Activation code not found.

Activation code not found.

Use a correct activation code ID or configure a new activation code.

400

MSS.47010049

Slider verification code not found.

Slider verification code not found.

Obtain another slider verification code.

400

MSS.47010050

Slider verification failed.

Slider verification failed.

Use another slider verification code.

400

MSS.47010051

Too many failures of slider verification.

Too many failures of slider verification.

Obtain another slider verification code.

400

MSS.47010052

Activation code already exists.

Activation code already exists.

Only one activation code can be configured for each robot.

400

MSS.47010054

The agency is not found and cannot be removed.

The agency is not found and cannot be removed.

Contact technical support.

400

MSS.47010059

Dialog ID already exists.

Dialog ID already exists.

Use a new dialog ID.

400

MSS.47010060

Greeting not found.

Greeting not found.

Use a correct greeting ID.

400

MSS.47010062

Greeting already exists.

Greeting already exists.

Only one greeting can be configured for each robot.

400

MSS.47010064

Too many alternative questions.

Too many alternative questions.

Contact technical support to increase the maximum quantity.

400

MSS.47010065

Dialog task ends abnormally.

Dialog task ends abnormally.

Contact technical support.

400

MSS.47010066

Frequently asked question not found.

Frequently asked question not found.

Use a valid frequently asked question ID for query or check whether the frequently asked question is correctly set.

400

MSS.47010068

Too many frequently asked questions.

Too many frequently asked questions. Contact the development team.

Contact technical support.

400

MSS.47010069

Frequently asked question already exists.

Frequently asked question already exists.

Set another frequently asked question.

400

MSS.47010071

The configuration failed the review due to sensitive information in the input content.

The configuration failed the review due to sensitive information in the input content.

Modify the configuration and delete sensitive information.

400

MSS.47010072

Empty Q&A pair list.

Empty Q&A pair list.

Use correct Q&A pair information.

400

MSS.47010073

Too many Q&A pairs in the list.

Too many Q&A pairs in the list.

Reduce the number of Q&A pairs in the list.

400

MSS.47010074

Import the Q&A pair failed.

Import the Q&A pair failed.

Modify the import configuration according to the failure cause.

400

MSS.47010075

Empty Q&A pair ID.

Empty Q&A pair ID.

Use a correct Q&A pair ID.

400

MSS.47010076

Empty parameter sisHotWords.

Empty parameter sisHotWords.

Use a correct sisHotWords.

400

MSS.47010077

Keyword record already exists.

Keyword record already exists.

Only one keyword record can be created for the same region or language.

400

MSS.47010078

The queried keyword record is not found or does not allow for access.

The queried keyword record is not found or does not allow for access.

Check the keyword record and permission.

400

MSS.47010080

The request parameter does not contain vocabularyId.

The request parameter does not contain vocabularyId.

Use a correct vocabularyId.

400

MSS.47010081

The request parameter does not contain sisProjectId.

The request parameter does not contain sisProjectId.

Use a correct sisProjectId.

400

MSS.47010082

The request parameter does not contain language.

The request parameter does not contain language.

Use a correct language.

400

MSS.47010090

Empty app ID.

Empty app ID.

Use a correct app ID.

400

MSS.47010091

Empty App Key.

Empty App Key.

Use a correct App Key.

400

MSS.47010092

Empty App Secret.

Empty App Secret.

Use a correct App Secret.

400

MSS.47010093

Invalid App Type.

Invalid App Type.

Use a correct App Type.

400

MSS.47010094

Empty DupDub configuration.

Empty DupDub configuration.

Use a correct DupDub configuration.

400

MSS.47010095

Invalid Region.

Invalid Region.

Use a correct Region.

400

MSS.47010097

Invalid CBS project ID.

Invalid CBS project ID.

Use a correct CBS project ID.

400

MSS.47010098

Application creation failed due to the empty role ID.

Application creation failed due to the empty role ID.

Use a correct role ID.

400

MSS.47010102

Empty robot ID.

Empty robot ID.

Use a correct robot ID.

400

MSS.47010110

CBS application verified but there is no agency.

CBS application verified but there is no agency.

No agency for the CBS application. Create an agency to ensure good functionality.

400

MSS.47010129

Invalid interaction interconnection type.

Invalid interaction interconnection type.

Use a correct interaction interconnection type.

400

MSS.47010130

Empty third-party language model configuration.

Empty third-party language model configuration.

Use a correct third-party language model configuration.

400

MSS.47010131

Empty third-party language model URL.

Empty third-party language model URL.

Use a correct third-party language model URL.

400

MSS.47010134

Invalid third-party language model URL.

Invalid third-party language model URL.

Configure a valid third-party language model URL.

400

MSS.47010135

Invalid end-of-sentence pause.

Invalid end-of-sentence pause.

Configure a valid end-of-sentence pause.

400

MSS.47010137

Invalid permission type.

Invalid permission type.

Use a valid permission type.

400

MSS.47010140

Invalid SIS Region.

Invalid SIS Region.

Use a valid SIS Region.

400

MSS.47010143

Language unsupported.

Language unsupported.

Select a supported language.

400

MSS.47010149

Unsupported ASR type.

Unsupported ASR type.

Configure a valid ASR type.

400

MSS.47010152

Invalid extended parameter format.

Invalid extended parameter format.

Use a valid extended parameter format.

400

MSS.47010153

Property not found.

Property not found.

No need to handle.

400

MSS.47010154

Hold message already exists.

Hold message already exists. Modify it and try again.

Modify it and try again.

400

MSS.47010155

Too many hold messages.

Too many hold messages. Contact the administrator.

Contact the administrator.

400

MSS.47010156

Hold message not found.

Hold message not found. Contact the administrator.

Contact the administrator.

400

MSS.47010158

Unsupported intent.

Unsupported intent. Contact the administrator.

Contact the administrator.

400

MSS.47010159

Hold message too long.

Hold message too long. Contact the administrator.

Contact the administrator.

400

MSS.47010160

Invalid hold message type.

Invalid hold message type. Contact the administrator.

Contact the administrator.

400

MSS.47010163

Application not associated with an interactive dialog room ID.

Application not associated with an interactive dialog room ID.

Application not associated with an interactive dialog room ID.

400

MSS.47010202

SDK resources for voice wakeup not found.

SDK resources for voice wakeup not found.

Ensure that there are SDK resources for voice wakeup in the OBS bucket and the information is correct.

400

MSS.47010203

Insufficient resources for voice wakeup in the current dialog.

Insufficient resources for voice wakeup in the current dialog.

Ensure that there are sufficient resources for voice wakeup.

400

MSS.47010204

Invalid OS parameter type.

Invalid OS parameter type.

Configure the parameter osType correctly.

400

MSS.47010206

Verification failed. Check the application information.

Verification failed. Check the application information.

Verification failed. Check the application information.

400

MSS.47010208

The application type does not match the application information.

The application type does not match the application information.

The application type does not match the application information. Check whether the type is iFLYTEK Spark.

400

MSS.47010209

The application type does not match the application information.

The application type does not match the application information.

The application type does not match the application information. Check whether the type is AIUI.

400

MSS.47010211

The dialog requires iFLYTEK app approval.

The dialog requires iFLYTEK app approval.

The dialog requires iFLYTEK app approval.

400

MSS.47010220

Empty smart brain configuration.

Empty smart brain configuration.

Configure the smart brain correctly.

401

MSS.47010043

Activation code authentication failed.

Activation code authentication failed.

Use a valid activation code to log in.

401

MSS.47010046

Authentication using a one-off authentication code failed.

Authentication using a one-off authentication code failed.

Use a valid one-off authentication code.

401

MSS.47010105

Invalid token information.

Invalid token information.

Use a valid token.

403

MSS.47010009

No permission to access.

No permission to access.

Use an API on which you have the permission.

403

MSS.47010023

No permission to access the skill configuration.

No permission to access the skill configuration.

Access the skill configuration of the current tenant.

403

MSS.47010028

No permission to access the Q&A pair configuration.

No permission to access the Q&A pair configuration.

Access the Q&A pair configuration of the current tenant.

403

MSS.47010031

No permission to access the question configuration.

No permission to access the question configuration.

Access the question configuration of the current tenant.

403

MSS.47010035

No permission to access the application configuration.

No permission to access the application configuration.

Access the application configuration of the current tenant.

403

MSS.47010042

No permission to access the activation code configuration.

No permission to access the activation code configuration.

Access the activation code configuration of the current tenant.

403

MSS.47010044

Too many activation code authentication failures. This operation is not allowed currently.

Too many activation code authentication failures. This operation is not allowed currently.

Use a valid activation code to log in after the account is unlocked.

403

MSS.47010045

Activation code expired.

Activation code expired.

Contact technical support to reset the validity period of the activation code.

403

MSS.47010047

Too many failures of authentication using a one-off authentication code. This operation is not allowed currently.

Too many failures of authentication using a one-off authentication code. This operation is not allowed currently.

Use a valid one-off authentication code to log in after the account is unlocked.

403

MSS.47010058

No permission for this agency operation.

No permission for this agency operation.

Use an account with the Security Administrator permission.

403

MSS.47010061

No permission to access the greeting configuration.

No permission to access the greeting configuration.

Access the greeting configuration of the current tenant.

403

MSS.47010063

No permission to view the dialog information.

No permission to view the dialog information.

View dialog information of the current tenant.

403

MSS.47010067

No permission to access the frequently asked question configuration.

No permission to access the frequently asked question configuration.

Access the frequently asked question configuration of the current tenant.

403

MSS.47010088

No permission to access this tenant ID.

No permission to access this tenant ID.

Use a valid tenant ID.

403

MSS.47010142

No permission to use this application type.

No permission to use this application type.

Use a valid application type.

403

MSS.47010151

Too many uploaded log files.

Too many uploaded log files.

Try again later or contact technical support.

403

MSS.47010157

No permission to configure a hold message.

No permission to configure a hold message. Contact the administrator.

Contact the administrator.

403

MSS.47010210

The verification service is busy. Please try again later.

The verification service is busy. Please try again later.

The verification service is busy. Please try again later.

429

MSS.47010004

Requests are sent too frequently.

Requests are sent too frequently.

Do not send requests frequently.

500

MSS.47010003

System handling failed.

System handling failed.

Contact technical support.

500

MSS.47010005

Query the tenant information failed.

Query the tenant information failed.

N/A

500

MSS.47010006

Subscribed resource expired and the dialog task is disabled.

Subscribed resource expired and the dialog task is disabled.

Top up your account.

500

MSS.47010007

Read data failed.

Read data failed.

Contact technical support.

500

MSS.47010008

Tenant data cleared and the task is stopped.

Tenant data cleared and the task is stopped.

N/A

500

MSS.47010025

Create the Q&A pair topic ID failed.

Create the Q&A pair topic ID failed.

Contact technical support.

500

MSS.47010036

Export the skill configuration failed.

Export the skill configuration failed.

Contact technical support.

500

MSS.47010037

Start the intelligent interaction task failed.

Start the intelligent interaction task failed.

Contact technical support.

500

MSS.47010038

End the intelligent interaction task failed.

End the intelligent interaction task failed.

Contact technical support.

500

MSS.47010039

Query intelligent interaction tasks failed.

Query intelligent interaction tasks failed.

Contact technical support.

500

MSS.47010040

Update the intelligent interaction task failed.

Update the intelligent interaction task failed.

Contact technical support.

500

MSS.47010048

Generate the slider verification code failed.

Generate the slider verification code failed.

Contact technical support.

500

MSS.47010053

Create the agency failed.

Create the agency failed.

Contact technical support.

500

MSS.47010055

Query agencies failed.

Query agencies failed.

Contact technical support.

500

MSS.47010056

Query tenant IDs failed.

Query tenant IDs failed.

Contact technical support.

500

MSS.47010070

Content review failed.

Content review failed.

Contact technical support.

500

MSS.47010083

Delete the agency failed.

Delete the agency failed.

Contact technical support.

500

MSS.47010100

Internal error.

Internal error.

Contact technical support.

500

MSS.47010161

Perform operations on OBS failed.

Perform operations on OBS failed.

Contact technical support.

500

MSS.47010170

Dialog ending timed out.

Dialog ending timed out.

Contact technical support.

500

MSS.47010205

Verification failed. Try again later.

Verification failed. Try again later.

Verification failed. Try again later.

400

MSS.47010096

Invalid CBS agency.

Invalid CBS agency.

Check whether the CBS agency is normal.

400

MSS.47010103

Dialog request failed due to an unsupported operation.

Dialog request failed due to an unsupported operation.

Carry a supported operation command in the dialog request.

400

MSS.47010106

Establish a dialog connection failed due to invalid parameters.

Establish a dialog connection failed due to invalid parameters.

The request for establishing a dialog connection must contain correct parameter information.

400

MSS.47010109

Start the dialog failed because the dialog is not in the waitConnect status.

Start the dialog failed because the dialog is not in the waitConnect status.

This is an internal error and does not affect the service. No action is required.

400

MSS.47010114

Third-party text control failed because the text length exceeds the maximum.

Third-party text control failed because the text length exceeds the maximum.

Ensure supported text length for third-party text control.

400

MSS.47010115

Third-party text control failed because the value of the parameter seq is lower than the minimum value.

Third-party text control failed because the value of the parameter seq is lower than the minimum value.

Ensure the correct parameter seq for third-party text control.

400

MSS.47010116

Unsupported operation command.

Unsupported operation command.

Use a supported operation command.

400

MSS.47010117

The parameter payload carried in the dialog request is empty.

The parameter payload carried in the dialog request is empty.

Carry the correct parameter payload in the dialog request.

400

MSS.47010118

The parameter data carried in the dialog request is empty.

The parameter data carried in the dialog request is empty.

Carry the correct parameter data in the dialog request.

400

MSS.47010123

Dialog stopped.

Dialog stopped.

N/A

400

MSS.47010128

Invalid role ID of DupDub.

Invalid role ID of DupDub.

Configure a valid role ID.

400

MSS.47010132

Unsupported application type.

Unsupported application type.

Use a supported application.

400

MSS.47010133

Dialog with the LLM failed.

Dialog with the LLM failed.

Contact technical support.

400

MSS.47010145

Question text too long.

Question text too long.

Shorten the question text.

400

MSS.47010146

Empty question text.

Empty question text.

Fill in question text.

400

MSS.47010148

Invalid interaction type.

Invalid interaction type.

Invalid interaction type. Check the parameters.

400

MSS.47010150

Too many requests sent to Mobvoi.

Too many requests sent to Mobvoi.

Contact Mobvoi to increase the maximum concurrency.

400

MSS.47015007

The application type of the dialog task is not third-party control.

The application type of the dialog task is not third-party control.

Set the application type of the dialog task to third-party control.

400

MSS.47015008

The application type of the dialog task is AIUI but does not match the configured application information.

The application type of the dialog task is AIUI but does not match the configured application information.

Check the configuration.

400

MSS.47015009

The application type of the dialog task is iFLYTEK Spark but does not match the configured application information.

The application type of the dialog task is iFLYTEK Spark but does not match the configured application information.

Check the configuration.

400

MSS.47015011

Empty media service address.

Empty media service address.

Contact technical support.

400

MSS.47015016

Text for avatar control too long.

Text for avatar control too long.

Text for avatar control too long.

400

MSS.47015018

Mobvoi ASR authentication failed. Check whether the account and AppSecret are correct.

Mobvoi ASR authentication failed. Check whether the account and AppSecret are correct.

Mobvoi ASR authentication failed. Check whether the account and AppSecret are correct.

401

MSS.47010127

DupDub authentication failed.

DupDub authentication failed.

Check the DupDub configuration.

401

MSS.47015013

Authentication failed.

Check the authentication information.

Authentication failed. Check whether the authentication information is correct.

403

MSS.47010144

Not in text mode.

Not in text mode.

The interaction mode is not in text mode. Check the mode.

403

MSS.47010147

Text Q&A is not allowed in the current status.

Text Q&A is not allowed in the current status.

Text Q&A is not allowed in the current status.

403

MSS.47015005

Too many WebSocket connections of the task.

Too many WebSocket connections of the task.

Contact technical support.

403

MSS.47015006

Too many WebSocket connections of the instance.

Too many WebSocket connections of the instance.

Contact technical support.

403

MSS.47015010

Start the dialog with third-party control failed.

Start the dialog with third-party control failed.

Check the application type of the dialog or select a supported control mode.

403

MSS.47015014

There is ongoing text control. Please wait.

There is ongoing text control. Please wait.

There is ongoing text control. Please wait.

403

MSS.47015015

ASR is unavailable due to arrears. Contact the administrator.

ASR is unavailable due to arrears. Contact the administrator.

ASR is unavailable due to arrears. Contact the administrator.

403

MSS.47015017

This operation is not supported by a third-party large model that controls the virtual avatar. Try with the control API.

This operation is not supported by a third-party large model that controls the virtual avatar. Try with the control API.

This operation is not supported by a third-party large model that controls the virtual avatar. Try with the control API.

500

MSS.47010002

RPC request command not found.

RPC request command not found.

Contact technical support.

500

MSS.47010101

Message parsing failed.

Message parsing failed.

Contact technical support.

500

MSS.47010104

The connection to the third-party app timed out.

The connection to the third-party app timed out.

Check whether the third-party app is correctly configured or contact technical support.

500

MSS.47010107

Error information returned by the third-party app.

Error information returned by the third-party app.

Contact technical support.

500

MSS.47010111

Starting the dialog failed because the worker has been disconnected.

Starting the dialog failed because the worker has been disconnected.

Contact technical support.

500

MSS.47010112

Send the dialog message failed.

Send the dialog message failed.

Contact technical support.

500

MSS.47010119

channelRecord of pod communication not found.

channelRecord of pod communication not found.

Try again. If the error persists for a long time, contact technical support.

500

MSS.47010120

Insufficient interaction authorization of iFLYTEK.

Insufficient interaction authorization of iFLYTEK.

Contact iFLYTEK customer service.

500

MSS.47010121

Insufficient interaction tokens of iFLYTEK.

Insufficient interaction tokens of iFLYTEK.

Contact iFLYTEK customer service.

500

MSS.47010122

Internal RPC communication failed.

Internal RPC communication failed.

Try again or contact technical support.

500

MSS.47010124

AIUI configuration authentication failed.

AIUI configuration authentication failed.

Contact the administrator.

500

MSS.47010125

Spark configuration authentication failed.

Spark configuration authentication failed.

Contact the administrator.

500

MSS.47010126

Insufficient access times or authorization tokens of DupDub.

Insufficient access times or authorization tokens of DupDub.

Contact the administrator to add authorization tokens.

500

MSS.47010136

Incorrect configuration in iFLYTEK application scenarios.

Incorrect configuration in iFLYTEK application scenarios.

Contact the administrator.

500

MSS.47010141

SIS agency error.

SIS agency error.

Contact the administrator.

500

MSS.47010200

Create the voice transmission thread failed.

Create the voice transmission thread failed.

Contact technical support.

500

MSS.47015001

Connect to the management plane service failed.

Connect to the management plane service failed.

Contact technical support.

500

MSS.47015012

Media negotiation failed.

Media negotiation failed.

Contact technical support.

400

MSS.10000001

System error. Contact technical support.

System error. Contact technical support.

Contact technical support.

400

MSS.10000002

Request JSON error.

Request JSON error.

Check the request body JSON.

400

MSS.10000003

The parameter violated the verification constraint.

The parameter violated the verification constraint.

Check the validity of the input parameter.

400

MSS.10001002

Invalid URL parameter.

Invalid URL parameter.

Check the URL validity.

400

MSS.10001006

Asset creation task failed.

Asset creation task failed.

Create a new asset creation task.

400

MSS.10001007

Asset file size cannot exceed 5,242,880 bytes.

Asset file size cannot exceed 5,242,880 bytes.

Compress the file or replace it with a smaller one.

400

MSS.10001008

The main asset file already exists.

The main asset file already exists.

Do not upload the main file repeatedly.

400

MSS.10001009

The asset thumbnail file already exists.

The asset thumbnail file already exists.

Do not upload the thumbnail file repeatedly.

400

MSS.10001010

Asset unavailable.

Asset unavailable.

Use an asset in the ACTIVED status.

400

MSS.10001012

The asset file already exists.

The asset file already exists.

Do not upload the file repeatedly.

400

MSS.10001013

Invalid asset status change.

Invalid asset status change.

Only assets in the ACTIVED or UNACTIVED status can be updated.

400

MSS.10001014

Incorrect asset status update.

Incorrect asset status update.

Asset status can only be changed to ACTIVED or UNACTIVED.

400

MSS.10001016

The file does not exist in OBS.

The file does not exist in OBS.

Upload the file to OBS.

400

MSS.10001017

Obtain token failed.

Obtain token failed.

Contact technical support.

400

MSS.10001018

File upload failed.

File upload failed.

Contact technical support.

400

MSS.10001019

Image rejected.

Image rejected.

Use a compliant image.

400

MSS.10001020

Abnormal SFS cache file processing.

Abnormal SFS cache file processing.

Contact technical support.

400

MSS.10001022

Obtain lock failed.

Obtain lock failed.

Contact technical support.

400

MSS.10001024

Total file size too large.

Total file size too large.

Purchase an asset package.

400

MSS.10001025

The {0} file does not exist.

The {0} file does not exist.

Use a supported file format.

400

MSS.10001026

The {0} file already exists.

The {0} file already exists.

Use a supported file format.

400

MSS.10001027

{0} files: more than {1}.

{0} files: more than {1}.

Use a supported file format.

400

MSS.10001028

The file type does not match {0}.

The file type does not match {0}.

Use a supported file format.

400

MSS.10001030

The transfer task does not exist.

The transfer task does not exist.

Query correct transfer tasks.

400

MSS.10001031

The asset transfer task timed out.

The asset transfer task timed out.

Use a correct transfer task.

400

MSS.10001033

Too many files are being created.

Too many files are being created.

Among files that are being created, confirm them or delete unnecessary ones.

400

MSS.10001034

Invalid file format.

Invalid file format.

Use a supported file format.

400

MSS.10001035

The text contains sensitive content.

The text contains sensitive content.

Use compliant text.

400

MSS.10001036

The product material list does not contain related thumbnail assets.

The product material list does not contain related thumbnail assets.

Use an image in the material list as the product's thumbnail.

400

MSS.10001037

The product material list contains unavailable assets.

The product material list contains unavailable assets.

Do not use an abnormal asset as a material.

400

MSS.10001038

The product material list contains unmatched assets.

The product material list contains unmatched assets.

Do not use assets whose types do not match the material requirements as materials.

400

MSS.10001039

The product material list contains duplicate asset.

The product material list contains duplicate asset.

Do not use duplicate asset as a material.

400

MSS.10001040

The associated asset added to the product material list is unavailable.

The associated asset added to the product material list is unavailable.

Use activated assets as product materials.

400

MSS.10001041

Product not found.

Product not found.

Check the product data or add a product.

400

MSS.10001042

Too many product materials.

Too many product materials.

Do not exceed the upper limit of materials.

400

MSS.10001043

Invalid SFS service type.

Invalid SFS service type.

Use a valid cache service type.

400

MSS.10001044

Copy asset file failed.

Copy asset file failed.

Contact technical support.

400

MSS.10001045

The name of the asset file to be copied is too long.

The name of the asset file to be copied is too long.

Shorten the name of the asset file to be copied.

400

MSS.10001046

Invalid authorization token.

Invalid authorization token.

Check the token validity.

400

MSS.10001047

Authorization token has expired.

Authorization token has expired.

Check the token validity.

400

MSS.10001048

{0} files are not supported.

{0} files are not supported.

Use a supported file format.

404

MSS.10001001

Asset not found.

Asset not found.

Check the asset metadata or add an asset.

404

MSS.10001004

Asset file not found.

Asset file not found.

Check the asset metadata or add an asset file.

404

MSS.10001011

Main asset file not found.

Main asset file not found.

Check the main asset file.

500

MSS.10000004

Public communication failure.

Public communication failure.

Contact technical support.

500

MSS.10000032

Read the video review result failed.

Read the video review result failed.

Contact technical support.

500

MSS.10000101

An IAM service error occurred.

An IAM service error occurred.

Contact technical support.

500

MSS.10000102

An OBS service error occurred.

An OBS service error occurred.

Contact technical support.

500

MSS.10000103

A content moderation service error occurred.

A content moderation service error occurred.

Contact technical support.

500

MSS.10000104

A CAS service error occurred.

A CAS service error occurred.

Contact technical support.

500

MSS.10000105

A DAP service error occurred.

A DAP service error occurred.

Contact technical support.

400

MSS.20050004

Obtain asset information failed.

Obtain asset information failed.

Contact technical support.

400

MSS.20050005

Obtain asset information failed due to invalid asset ID or project ID.

Obtain asset information failed due to invalid asset ID or project ID.

Check the asset ID or project ID.

400

MSS.20050013

Obtain task information failed due to invalid task ID or project ID.

Obtain task information failed due to invalid task ID or project ID.

Check the task ID and project ID.

400

MSS.20050015

WebSocket request failed.

WebSocket request failed.

Check whether the WebSocket message sent is empty.

400

MSS.20050029

AK/SK not configured for DupDub.

AK/SK not configured for DupDub.

Configure an AK/SK for DupDub.

400

MSS.20050035

Invalid AK/SK for DupDub.

Invalid AK/SK for DupDub.

Change the AK/SK.

401

MSS.20050023

WebSocket API authentication failed.

WebSocket API authentication failed.

Check the authentication information.

429

MSS.20050025

Asynchronous language task creation reaches the rate limit.

Asynchronous language task creation reaches the rate limit.

Try again later.

500

MSS.20050012

Generate the preview audio failed.

Generate the preview audio failed.

Contact technical support.

500

MSS.20050028

The algorithm side returns a failure message.

The algorithm side returns a failure message.

Contact technical support.

500

MSS.20050032

TTS returns a failure message.

TTS returns a failure message.

Contact technical support.

500

MSS.20050033

DupDub returns a failure message.

DupDub returns a failure message.

Contact technical support.

500

MSS.20050034

TTS failed.

TTS failed.

Contact technical support.

400

MSS.47040010

Knowledge base not found.

Knowledge base not found.

Use a valid knowledge base ID.

400

MSS.47040012

The knowledge base type does not match.

The knowledge base type does not match.

Use a valid knowledge base type.

400

MSS.47040013

Empty Q&A pair list.

Empty Q&A pair list.

Provide correct Q&A pair information in the list.

400

MSS.47040014

Too many Q&A pairs in the list.

Too many Q&A pairs in the list.

Reduce the number of Q&A pairs in the list.

400

MSS.47040015

Too many questions in the list.

Too many questions in the list.

Reduce the number of questions in the list.

400

MSS.47040016

Import the Q&A pair failed.

Import the Q&A pair failed.

Contact technical support.

400

MSS.47040040

Role service configuration not found.

Role service configuration not found.

Ensure the role service configuration is correct.

400

MSS.47040041

Role not found.

Role not found.

Configure the role correctly.

400

MSS.47040050

Query the embedding failed due to the empty query.

Query the embedding failed due to the empty query.

Provide the correct query information.

403

MSS.47040011

No permission to access the knowledge base configuration.

No permission to access the knowledge base configuration.

Access the knowledge base configuration of the current tenant.

403

MSS.47040042

No permission to access the role configuration.

No permission to access the role configuration.

Access the role configuration of the current tenant.

500

MSS.47040001

Internal handling error.

Internal handling error.

Contact technical support.

500

MSS.47040002

Access the database failed.

Access the database failed.

Contact technical support.

500

MSS.47040052

Obtain the embedding model failed.

Obtain the embedding model failed.

Contact technical support.

400

MSS.41000001

Incorrect task status.

The task cannot be executed due to incorrect task status.

Check the task status.

400

MSS.41000002

Incorrect request (invalid task name).

Check whether the task name contains special characters.

Check whether the task name contains special characters.

400

MSS.41000004

Too many training tasks.

Too many training tasks.

Delete old tasks.

400

MSS.41000014

Obtain the OBS segmentation URL failed.

OBS segmentation failed.

Resubmit the task or contact technical support.

400

MSS.41000018

The task cannot be found or cannot be deleted.

The task cannot be found or cannot be deleted.

Check whether the task exists and whether the task is running.

403

MSS.41000012

Too many concurrent tasks.

Too many concurrent tasks.

Submit a new task after the previous task is complete.

403

MSS.41000023

Insufficient resources.

Insufficient resources.

Purchase resources.

404

MSS.41000003

Task not found.

Training task not found.

Check whether the task ID is correct.

500

MSS.41000005

Identity authentication failed.

Automatic identity authentication failed.

Check whether the person in the video is the ID card owner.

500

MSS.41000007

Invalid training video duration.

Invalid training video duration.

Check the uploaded video.

500

MSS.41000015

Obtain the OBS uploadid failed.

Obtain the OBS uploadid failed.

Resubmit the task or contact technical support.

500

MSS.41000016

Asset query failed.

Asset query failed.

Check whether the trained model is deleted or contact technical support.

500

MSS.41000017

Asset update failed.

Asset update failed.

Check whether the model is deleted or contact technical support.

500

MSS.41000019

Obtain the instance lock failed.

Obtain the instance lock failed.

Check whether Redis is abnormal.

400

MSS.20020001

The task status does not allow this operation.

Check the task status.

Check whether the task status is correct.

400

MSS.20020002

The task has been deleted or does not exist.

The task has been deleted or does not exist.

Check whether the task information is correct.

400

MSS.20020004

The training data is incorrect. Check and submit the data again.

The training data is incorrect. Check and submit the data again.

Check whether the training data meets the requirements.

400

MSS.20020005

Training failed.

Training failed.

Contact technical support.

400

MSS.20020007

Invalid file format.

Invalid file format.

Upload a valid file.

400

MSS.20020008

Too many ongoing tasks. Try again later.

Too many ongoing tasks. Try again later.

Too many ongoing tasks. Try again later.

400

MSS.20020010

Invalid authorization letter. Check and upload it again.

Invalid authorization letter. Check and upload it again.

Invalid authorization letter. Check and upload it again.

400

MSS.20020011

Invalid uploaded audio file format. Use a valid format and upload as instructed.

Invalid uploaded audio file format. Use a valid format and upload as instructed.

Invalid uploaded audio file format. Use a valid format and upload as instructed.

400

MSS.20020012

Invalid file format in the package.

Invalid file format in the package.

Invalid file format in the package. Submit a package with supported file formats.

400

MSS.20020013

Upload a valid ZIP package.

Upload a valid ZIP package.

Upload a valid ZIP package.

400

MSS.20020014

Insufficient quota.

Insufficient quota.

Purchase more quota.

400

MSS.20020015

The uploaded text is not in the selected language. Upload text in the selected language.

The uploaded text is not in the selected language. Upload text in the selected language.

Check whether the text and voice are consistent and upload the text again.

400

MSS.20020016

The number of WAV and TXT files in the package does not meet the requirements.

The number of WAV and TXT files in the package does not meet the requirements.

Upload the script again as instructed.

400

MSS.20020017

The number of WAV files in the package does not meet the requirements.

The number of WAV files in the package does not meet the requirements.

Upload the script again as instructed.

400

MSS.20020018

The uploaded audio cannot be parsed into a WAV file. Upload the audio in a supported format.

The uploaded audio cannot be parsed into a WAV file. Upload the audio in a supported format.

Check the audio format and upload the audio in a supported format.

400

MSS.20020022

Too many files in the package. Remove unnecessary files and upload the package again.

Too many files in the package. Remove unnecessary files and upload the package again.

Remove unnecessary files and upload the package again.

400

MSS.20020023

Compressed package too large. Check the files in it and upload the package again.

Compressed package too large. Check the files in it and upload the package again.

Ensure that the package content is correct and upload the package again.

400

MSS.20020024

Compressed package too large.

Compressed package too large.

Check the files in the compressed package and upload the package again.

400

MSS.20020025

The compressed package can contain only one directory, and all training data must be stored in the same directory. Check the package and upload it again.

The compressed package can contain only one directory, and all training data must be stored in the same directory. Check the package and upload it again.

Remove unnecessary directories and upload the package again.

400

MSS.20020026

Do not use special characters such as \/:*<>\\| to name files in the compressed package.

Do not use special characters such as \/:*<>\\| to name files in the compressed package.

Correct the file name and upload the package again.

400

MSS.20020027

The training data does not exist.

The training data does not exist.

Upload training data.

400

MSS.20020028

The uploaded audio does not match the text. Check and upload the audio again.

The uploaded audio does not match the text. Check and upload the audio again.

Upload an audio that matches the text.

400

MSS.20020029

Unsupported audio file duration.

Unsupported audio file duration.

Upload an audio file of the required duration.

400

MSS.20020030

The pre-uploaded file is not found in the OBS bucket.

The pre-uploaded file is not found in the OBS bucket.

Upload a file first.

400

MSS.20020031

The uploaded file is not the same as the pre-uploaded one.

The uploaded file is not the same as the pre-uploaded one.

Upload a valid file.

400

MSS.20020032

Generate a preview audio file failed.

Generate a preview audio file failed.

Generate a preview audio file again.

400

MSS.20020033

No sample audio found in the asset.

No sample audio found in the asset.

Please contact the administrator.

400

MSS.20020034

Audio trimming based on the labeling information failed.

Audio trimming based on the labeling information failed.

Please contact the administrator.

400

MSS.20020035

Audio trimming using JSS failed.

Audio trimming using JSS failed.

Please contact the administrator.

400

MSS.20020036

No labeled file uploaded by JSS.

No labeled file uploaded by JSS.

Please contact the administrator.

400

MSS.20020040

The number of audio files in the uploaded attachment is different from that of text files.

The number of audio files in the uploaded attachment is different from that of text files.

Check whether the number of TXT files is the same as that of WAV files in the uploaded attachment.

400

MSS.20020043

Select at least one style tag.

Select at least one style tag.

Select an audio file as the default one.

200

MSS.20010113

The photo failed the review.

The photo contains sensitive content.

Check the photo.

200

MSS.20010114

The file failed the review.

The task file contains sensitive content.

Check the file.

200

MSS.20010138

The heartbeat of the task was lost.

The heartbeat of the livestream timed out.

Contact technical support.

200

MSS.20010146

The heartbeat of the intelligent interaction task failed.

The heartbeat of the intelligent interaction task failed.

Contact technical support.

200

MSS.20010157

The material was blocked because it contains sensitive information. Select another material.

The material was blocked because it contains sensitive information. Select another material.

Check the material file.

200

MSS.47000000

Succeeded.

Succeeded.

Succeeded.

200

MSS.50000001

Internal error.

Undefined internal error.

Contact technical support.

200

MSS.50000002

TTS task failed.

TTS task request failed.

Contact technical support.

200

MSS.50001001

No face found in the input image.

No front face identified in the input photo.

Upload a photo that contains a front face.

200

MSS.50001002

Invalid WAV file.

Invalid WAV file uploaded for audio control.

Upload a valid WAV audio file.

200

MSS.50001003

Invalid Base64 code of the image.

The input photo is abnormal after Base64 decoding.

Upload a photo that can be properly displayed after Base64 decoding.

200

MSS.50001004

Audio too short.

The WAV audio file uploaded for audio control is too short.

Upload a longer audio file.

200

MSS.50001005

Invalid image file or unsupported format.

Unsupported photo file format.

Upload a photo file in a valid format.

200

MSS.50001006

Improper proportion of the face in the input photo.

Improper proportion of the face in the input photo.

Upload a photo in which the proportion of the face ranges from 2% to 70%.

200

MSS.50001007

Video upload failed.

Video upload failed after the video was created.

Contact technical support.

200

MSS.50001008

Upload image failed.

Thumbnail upload failed after the video was created.

Contact technical support.

200

MSS.50001009

Obtain the upload URL failed.

Obtain the upload URL failed after the video was created.

Contact technical support.

200

MSS.50001010

Image download failed.

Obtain the input photo failed.

Contact technical support.

200

MSS.50001011

Load the audio file failed.

Obtain the input audio failed.

Contact technical support.

200

MSS.50001012

Text too long.

Unsupported input text length.

Upload text of fewer than 1,800 characters.

200

MSS.50001013

Audio file too large.

Unsupported input audio size.

Upload an audio file smaller than 11 MB.

200

MSS.50001014

Image file too large.

Unsupported input image size.

Upload an image smaller than 48 MB.

200

MSS.50001015

More than one face identified.

More than one face identified. Currently, only a photo with one face in it can be used to control the virtual avatar.

Upload an image with one face in it.

200

MSS.50001016

Face rotation angle too large. A front face image is required.

Unsupported face rotation angle in the input photo.

Upload a photo that contains a front face.

200

MSS.50001017

The face is incomplete or not a natural one.

The face in the input photo is incomplete or not a natural one.

Upload a photo with a complete natural face in it.

200

MSS.50001018

Mouth opening degree too large.

Unsupported mouth opening degree in the input photo. Currently, only a photo with a person's mouth closed in it can be used to control the virtual avatar.

Upload a photo with a person's mouth closed.

400

MSS.20010005

Duplicate script name.

Duplicate script name.

Do not use duplicate script name.

400

MSS.20010008

Duplicate asset name.

Duplicate asset name.

Do not use duplicate asset name.

400

MSS.20010016

The assets in the script contain multiple rendering engines.

The assets in the script contain multiple rendering engines.

Check the asset engine attribute to ensure that the assets in a script use the same engine.

400

MSS.20010025

Request DHIS failed (for virtual avatar meetings).

Request DHIS failed (for virtual avatar meetings).

Contact technical support.

400

MSS.20010031

Duplicate live room name.

Duplicate live room name.

Change the room name.

400

MSS.20010045

Room information not found.

Room information not found.

Check whether the entered room information is correct.

400

MSS.20010066

Complete tasks cannot be modified.

Complete tasks cannot be modified.

Complete tasks cannot be modified.

400

MSS.20010067

Audio file not found.

Audio file not found.

Check audio_config.

400

MSS.20010070

Field verification error.

Field verification error.

Check whether the parameter * is correctly configured.

400

MSS.20010073

script_id cannot be empty for audio control.

script_id cannot be empty for audio control.

script_id cannot be empty for audio control.

400

MSS.20010074

The intelligent interaction task is not found or has expired.

The intelligent interaction task is not found or has expired.

Check whether the task exists or has expired.

400

MSS.20010083

Interaction rule library not found.

Interaction rule library not found.

Check whether the rule library parameters are correctly configured.

400

MSS.20010084

Duplicate interaction rule library name.

Duplicate interaction rule library name.

Change the rule library name and try again.

400

MSS.20010087

No event callback configuration.

No event callback configuration.

Check whether event callback has been configured.

400

MSS.20010093

Invalid URL.

Invalid URL.

Check whether the URL is correct.

400

MSS.20010101

Download external assets repeatedly failed.

Download external assets repeatedly failed.

Check whether the URL is correct.

400

MSS.20010103

Total size of video files too large (* > upper limit *).

Total size of video files too large (* > upper limit *).

Change the number or size of video files.

400

MSS.20010104

Total size of image files too large (* > upper limit *).

Total size of image files too large (* > upper limit *).

Change the number or size of image files.

400

MSS.20010105

Total size of audio files too large (* > upper limit *).

Total size of audio files too large (* > upper limit *).

Change the number or size of audio files.

400

MSS.20010106

Too many video files in the script *** (* > upper limit *).

Too many video files in the script *** (* > upper limit *).

Change the number of videos in the script *.

400

MSS.20010107

Too many video files in the interaction rule * (* > upper limit *).

Too many video files in the interaction rule * (* > upper limit *).

Change the number of videos in the rule *.

400

MSS.20010108

Too many text characters (* > upper limit) in the paragraphs of this live room.

Too many text characters (* > upper limit) in the paragraphs of this live room.

Shorten the script of this live room.

400

MSS.20010109

Too many text characters in the paragraphs of the script * (* paragraphs > upper limit *).

Too many text characters in the paragraphs of the script * (* paragraphs > upper limit *).

Reduce the number of text characters of the script *.

400

MSS.20010110

Invalid parameter in interaction rule *. {error message}

Invalid parameter in interaction rule *. {error message}

Modify the incorrect parameter * in the rule *.

400

MSS.20010119

Resource * has been used and cannot be deleted.

Resource * has been used and cannot be deleted.

Contact technical support.

400

MSS.20010120

The photo size exceeds 16 MB.

The photo size exceeds 16 MB.

Use a photo smaller than 16 MB.

400

MSS.20010131

Timbre ID unavailable. Check the timbre ID.

Timbre ID unavailable. Check the timbre ID.

Check the timbre asset ID.

400

MSS.20010136

Uploaded file too large.

Uploaded file too large.

Check the file size.

400

MSS.20010140

Invalid asset ID.

Invalid asset ID.

Check the parameter.

400

MSS.20010142

Insufficient quota.

Insufficient quota for photo-based virtual avatar video production.

Purchase more quota.

400

MSS.20010143

When the background is an image, background_config cannot be set to null.

When the background is an image, background_config cannot be set to null.

Check the parameter.

400

MSS.20010144

Insufficient quota.

Insufficient 4K resources for 2D videos.

Purchase more quota.

400

MSS.20010145

Image resolution exceeds 4K.

Image resolution exceeds 4K.

Check the image resolution.

400

MSS.20010147

Command delivery failed.

Command delivery failed.

Contact technical support.

400

MSS.20010148

Duplicate interaction room name.

Duplicate interaction room name.

Change the room name.

400

MSS.20010151

Invalid parameter. Error details: {0}

Invalid parameter. Error details: {0}

Check the parameter.

400

MSS.20010152

Invalid parameter during room creation.

Invalid parameter during room creation.

Check the parameter.

400

MSS.20010153

No timbre available and text cannot be inserted.

No timbre available and text cannot be inserted.

Check the live room configuration.

400

MSS.20010155

Use a correct {ASSET_TYPE} asset.

Use a correct {ASSET_TYPE} asset.

Check the asset type.

400

MSS.20010156

Too many characters in the script.

Too many characters in the script.

Too many characters in the script.

401

MSS.20010039

Report livestreaming authentication failed.

Report livestreaming authentication failed.

Contact technical support.

401

MSS.20010054

Livestreaming reporting event has expired.

Livestreaming reporting event has expired.

Contact technical support.

401

MSS.20010077

The authentication information of the livestreaming reporting event has expired for a long time and cannot be updated.

The authentication information of the livestreaming reporting event has expired for a long time and cannot be updated.

Contact technical support.

403

MSS.20010056

Too many ongoing virtual avatar video production tasks. Try again later.

Too many ongoing virtual avatar video production tasks. Try again later.

Try again later.

403

MSS.20010065

Insufficient livestream quota of the current tenant.

Insufficient livestream quota of the current tenant.

Contact technical support or purchase a livestreaming package.

403

MSS.20010075

Insufficient intelligent interaction quota.

Insufficient intelligent interaction quota.

Contact technical support or purchase an intelligent interaction package.

403

MSS.20010076

Intelligent interaction task has expired.

Intelligent interaction task has expired.

Task has expired.

403

MSS.20010082

Edit the preset template failed.

Edit the preset template failed.

Check whether you have the administrator permissions.

403

MSS.20010091

Too many ongoing photo-based virtual avatar video production tasks. Try again later.

Too many ongoing photo-based virtual avatar video production tasks. Try again later.

Try again later.

403

MSS.20010092

Too many ongoing virtual avatar business card video production tasks. Try again later.

Too many ongoing virtual avatar business card video production tasks. Try again later.

Try again later.

403

MSS.20010115

You are not in the whitelist of photo-based virtual avatar video production.

Contact the administrator to add you to the whitelist of photo-based virtual avatar video production.

Contact technical support.

403

MSS.20010116

You are not in the whitelist of virtual avatar business card video production.

Contact the administrator to add you to the whitelist of virtual avatar business card video production.

Contact technical support.

403

MSS.20010132

Insufficient quota.

Insufficient business card quota of the current tenant.

Purchase more quota.

403

MSS.20010133

Insufficient quota.

Insufficient virtual avatar video production quota of the current tenant.

Purchase more quota.

403

MSS.20010135

Too many concurrent dialogs.

Too many concurrent dialogs.

Check the number of ongoing tasks and the concurrency configuration.

403

MSS.20010139

Insufficient quota.

Insufficient tenant resources.

Purchase more quota.

403

MSS.20010154

Insufficient quota.

No livestream resources available.

Purchase more quota.

404

MSS.20010009

Task not found.

Task not found.

Trigger a new video compositing task.

404

MSS.20010079

Input ID not found.

Input ID not found.

Check the input parameter.

429

MSS.20010011

Too many video production tasks. Create a task later.

Too many video production tasks. Create a task later.

Create a video production task later.

429

MSS.20010035

Insufficient livestream resources.

Insufficient livestream resources.

Insufficient livestream resources. Contact technical support.

429

MSS.20010102

Insufficient worker quota.

Insufficient worker quota.

Insufficient livestream resources. Contact technical support.

500

MSS.20010001

The name contains special characters.

The name contains special characters.

Remove invalid characters from the name.

500

MSS.20010003

No template matched.

No template matched.

Check whether the enumeration is correct.

500

MSS.20010006

Text failed the review.

Text failed the review.

Contact technical support.

500

MSS.20010007

Sensitive words included.

Sensitive words included.

Remove sensitive words from the script.

500

MSS.20010010

DAC query failed.

DAC query failed.

Contact technical support.

500

MSS.20010012

The scene does not support the presentation material.

The scene does not support the presentation material.

Check the scene tag.

500

MSS.20010013

The role model does not match the action.

The role model does not match the action.

Check whether the role model and action have the same style_id.

500

MSS.20010014

Presentation material not found.

Presentation material not found.

Presentation material permanently deleted.

500

MSS.20010015

XML file parsing failed.

XML file parsing failed.

The text contains unclosed XML tags.

500

MSS.20010017

The script name and video task name contain sensitive words.

The script name and video task name contain sensitive words.

Check the script name.

500

MSS.20010018

DHMS query failed.

DHMS query failed.

Contact technical support.

500

MSS.20010019

The video name asset_name contains invalid characters.

The video name asset_name contains invalid characters.

Modify the asset_name field.

500

MSS.20010020

Use a valid scene (SCENE) asset.

Use a valid scene (SCENE) asset.

Use a valid scene (SCENE) asset.

500

MSS.20010021

Use a valid model (HUMAN_MODEL) asset.

Use a valid model (HUMAN_MODEL) asset.

Use a valid model (HUMAN_MODEL) asset.

500

MSS.20010022

Use a valid action (ANIMATION) asset.

Use a valid action (ANIMATION) asset.

Use a valid action (ANIMATION) asset.

500

MSS.20010023

Video being composited...

Video being composited...

The video is being composited.

500

MSS.20010024

Confirm the file upload failure (internally).

Confirm the file upload failure (internally).

Contact technical support.

500

MSS.20010026

Audio file in the script does not exist.

Audio file in the script does not exist.

Check whether the audio file has been uploaded.

500

MSS.20010027

The virtual avatar task must contain shoo_scripts.

The virtual avatar task must contain shoo_scripts.

The virtual avatar task must contain shoo_scripts.

500

MSS.20010030

The livestream name contains invalid characters.

The livestream name contains invalid characters.

Change the live room name.

500

MSS.20010032

The livestream description contains sensitive words.

The livestream description contains sensitive words.

Modify the live room description.

500

MSS.20010033

The script description contains sensitive words.

The script description contains sensitive words.

Remove sensitive words from the script.

500

MSS.20010034

The script paragraph title contains sensitive words.

The script paragraph title contains sensitive words.

Remove sensitive words from the paragraph title.

500

MSS.20010036

There are ongoing livestreaming tasks in the live room.

There are ongoing livestreaming tasks in the live room.

There are ongoing livestreaming tasks in the live room.

500

MSS.20010037

The livestreaming task has expired.

The livestreaming task has expired.

The livestreaming task has expired.

500

MSS.20010038

The livestream rule contains sensitive words.

The livestream rule contains sensitive words.

Remove sensitive words from the rule.

500

MSS.20010040

NATS message sending failed.

NATS message sending failed.

Contact technical support.

500

MSS.20010041

NATS message subscription failed.

NATS message subscription failed.

Contact technical support.

500

MSS.20010042

NATS message deletion failed.

NATS message deletion failed.

Contact technical support.

500

MSS.20010043

NATS internal error.

NATS internal error.

Contact technical support.

500

MSS.20010044

Virtual avatar asset unavailable.

Virtual avatar asset unavailable.

Virtual avatar asset unavailable. Replace the asset.

500

MSS.20010046

Livestreaming task not found.

Livestreaming task not found.

Livestreaming task not found.

500

MSS.20010047

Asset not found.

Asset not found.

Asset not found.

500

MSS.20010048

The task is not in the WAITING status and cannot be operated.

The task is not in the WAITING status and cannot be operated.

The task is not in the WAITING status and cannot be operated.

500

MSS.20010049

The image Base64 file format can only be JPG, JPEG, or PNG.

The image Base64 file format can only be JPG, JPEG, or PNG.

The image Base64 file format can only be JPG, JPEG, or PNG.

500

MSS.20010050

Invalid asset information. Check the virtual avatar ID.

Invalid asset information. Check the virtual avatar ID.

Invalid asset information. Check the virtual avatar ID.

500

MSS.20010051

The livestreaming task does not exist or has expired.

The livestreaming task does not exist or has expired.

The livestreaming task does not exist or has expired.

500

MSS.20010052

Modify the script failed.

Modify the script failed.

Contact technical support.

500

MSS.20010053

Invalid command. Check the parameter command.

Invalid command. Check the parameter command.

Check the parameter command.

500

MSS.20010055

The reply contains sensitive words.

The reply contains sensitive words.

Remove sensitive words from the reply.

500

MSS.20010057

Too many overlays of images, videos, and the model.

Too many overlays of images, videos, and the model.

Too many overlays of images, videos, and the model.

500

MSS.20010058

An avatar model must be overlaid.

An avatar model must be overlaid.

An avatar model must be overlaid.

500

MSS.20010059

The livestreaming task does not exist or has expired.

The livestreaming task does not exist or has expired.

The livestreaming task does not exist or has expired.

500

MSS.20010060

Request TMS failed.

Request TMS failed.

Contact technical support.

500

MSS.20010068

Download external assets failed.

Download external assets failed.

Contact technical support.

500

MSS.20010069

Live room unavailable.

Live room unavailable.

Contact technical support.

500

MSS.20010071

Asset unavailable.

Asset unavailable.

Contact technical support.

500

MSS.20010072

Too many script pages.

Too many script pages.

Reduce the number of script pages.

500

MSS.20010078

Livestream callback failed.

Livestream callback failed.

Contact technical support.

500

MSS.20010080

Content review failed.

Content review failed.

Contact technical support.

500

MSS.20010081

Create the script preview image failed.

Create the script preview image failed.

Contact technical support.

500

MSS.20010085

The current model is of 1080p and cannot be used in a 4K video.

The current model is of 1080p and cannot be used in a 4K video.

The current model is of 1080p and cannot be used in a 4K video.

500

MSS.20010086

text_config cannot be null when text control is used.

text_config cannot be null when text control is used.

text_config cannot be null when text control is used.

500

MSS.20010088

Load the language to check failed.

Load the language to check failed.

Contact technical support.

500

MSS.20010089

The uploaded text is empty.

The uploaded text is empty.

Check whether the text is entered.

500

MSS.20010090

Read the language failed.

Read the language failed.

Contact technical support.

500

MSS.20010094

Read the stream of external assets failed.

Read the stream of external assets failed.

Contact technical support.

500

MSS.20010095

The external asset is not completely downloaded.

The external asset is not completely downloaded.

Contact technical support.

500

MSS.20010096

The model ID cannot be empty.

The model ID cannot be empty.

The model ID cannot be empty.

500

MSS.20010097

The photo cannot be empty.

The photo cannot be empty.

The photo cannot be empty.

500

MSS.20010098

A non-2D model is used.

A non-2D model is used.

A non-2D model is used.

500

MSS.20010099

The livestreaming task is not in the running status. The task ID is *** and the status is ***.

The livestreaming task is not in the running status. The task ID is *** and the status is ***.

The livestreaming task is not in the running status. The task ID is *** and the status is ***.

500

MSS.20010100

Interaction rule library not found. The room name is ****.

Interaction rule library not found. The room name is ****.

Check whether the parameters are correct.

500

MSS.20010111

The audio asset does not exist or is unavailable.

The audio asset does not exist or is unavailable.

Check the audio information.

500

MSS.20010112

Content for text control cannot be empty.

Content for text control cannot be empty.

Content for text control cannot be empty.

500

MSS.42000001

Internal error.

Internal error.

Contact technical support.

500

MSS.42000002

TTS failed.

TTS failed.

Check the timbre permission and configuration.

500

MSS.42000003

Model loading failed.

Model loading failed.

Check whether the model file is valid.

500

MSS.42000005

Invalid action file.

Invalid action file.

Check whether the action file is valid.

500

MSS.42001001

Decompress the model file failed.

Decompress the model file failed.

Check whether the model file is in ZIP format.

500

MSS.42001002

Invalid audio file format.

Invalid audio file format.

Check whether the audio file format is valid.

500

MSS.42001003

Mask file not found.

Mask file not found.

Check whether the mask file is valid.

500

MSS.42001004

Abnormal ORI file of the 4K model.

Abnormal ORI file of the 4K model.

Check whether the ORI file of the 4K model.

500

MSS.42001005

Audio length is 0.

Audio length is 0.

Check whether the text matches the timbre or whether the audio length is 0.

500

MSS.47000001

Internal error of the MSS-DHICIS service.

Internal service error.

Contact technical support.

500

MSS.47000002

Abnormal inference service.

Abnormal inference service.

Contact technical support.

500

MSS.47000003

An error occurred during task preparation.

An error occurred during task preparation.

Contact technical support.

500

MSS.47000004

Model loading failed.

Model loading failed.

Contact technical support.

500

MSS.47000005

Join the RTC room failed.

Join the RTC room failed.

Contact technical support.

500

MSS.47000006

Abnormal manager service.

Abnormal manager service.

Contact technical support.

500

MSS.47000007

An external command is received to end the task.

An external command is received to end the task.

Contact technical support.

500

MSS.47000008

Execute the command for subscription failed.

Execute the command for subscription failed.

Contact technical support.

500

MSS.47000009

Inference status timed out.

Inference status timed out.

Contact technical support.

500

MSS.47000010

Abnormal ICS service.

Abnormal ICS service.

Contact technical support.

400

MSS.60010007

Original preview file not found.

Original preview file not found.

Check the reason why the file was not found.

400

MSS.60010008

Uploaded preview image too large.

Uploaded preview image too large.

Upload an image of lower resolution.

400

MSS.60010009

Too many previews generated in a day.

Too many previews generated in a day.

Wait until the restriction is lifted.

400

MSS.60010010

Too many ongoing preview tasks.

Too many ongoing preview tasks.

Wait until other tasks are completed.

400

MSS.60020007

Create a training task in JSS failed.

Create a training task in JSS failed.

Check the exception details.

500

MSS.10010011

Invalid image content.

Invalid image content.

Use a compliant image.

500

MSS.10010012

The text contains sensitive content.

The text contains sensitive content.

Use compliant text.

500

MSS.10010013

Handling timed out.

Handling timed out.

Contact technical support.

500

MSS.10010014

The task timed out or does not exist.

The task timed out or does not exist.

Contact technical support.

500

MSS.10010015

Invalid file type.

Invalid file type.

Upload a file of a valid type.

500

MSS.10010016

Too many PowerPoint slides.

Too many PowerPoint slides.

Reduce the number of PowerPoint slides to upload.

500

MSS.10010017

Command execution failed.

Command execution failed.

Contact technical support.

500

MSS.10010018

Thumbnail conversion failed.

Thumbnail conversion failed.

Contact technical support.

500

MSS.10010020

File not found.

File not found.

Contact technical support.

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