Error Codes (ICSError)

20010001

Invalid characters in the name.

Remove invalid characters from the name.

20010010

Asset query error.

Asset query failed. Contact technical support.

20010035

Insufficient resources.

Insufficient resources.

20010040

Send message to NATS failed.

Send message to NATS failed. Contact technical support.

20010041

Message subscription failed.

Subscribe to messages failed on NATS. Contact technical support.

20010042

Delete messages failed.

Delete messages failed on NATS. Contact technical support.

20010043

NATS internal error.

NATS internal error. Contact technical support.

20010044

Virtual avatar asset unavailable.

Virtual avatar asset unavailable.

20010045

roomInfo not found.

Room information not found. Contact technical support.

20010046

Room ID task exists.

Room task ID not found. Contact technical support.

20010047

Asset not found.

Asset not found. Contact technical support.

20010050

Invalid asset information. Check the ID configuration of the virtual avatar.

Invalid asset information. Check the ID configuration of the virtual avatar.

20010053

Invalid command. Check the parameter command.

Invalid command. Check the parameter command.

20010056

Insufficient resources for 2D virtual avatar videos.

Too many ongoing tasks. Please try again later.

20010060

Request the TMS failed.

Request the TMS failed. Contact technical support.

20010066

Complete tasks cannot be modified.

Complete tasks cannot be modified.

20010067

Audio file not found. Check audio_config.

Audio file not found. Check audio_config and contact technical support.

20010070

Field verification failed.

Field verification failed. Contact technical support.

20010071

Asset unavailable.

Asset unavailable.

20010074

Task information not found or task expired.

The intelligent interaction task is not found or has expired.

20010075

Insufficient quota of concurrent dialogs.

Insufficient quota of concurrent dialogs.

20010076

The intelligent interaction task has expired.

The intelligent interaction task has expired. Please try again later.

20010131

Voice ID unavailable.

Check the timbre asset ID.

20010135

Too many concurrent dialogs.

Too many concurrent dialogs.

20010139

Too many concurrent dialogs or tasks.

Insufficient tenant resources.

20010140

Invalid asset ID.

Check the parameter.

20010146

Dialog task heartbeat failed.

Contact technical support.

20010148

Duplicate chat room name.

Change the room name.

20050038

Mobvoi app not found.

Mobvoi AK not found. Change the timbre or contact technical support.

20050039

Insufficient Mobvoi account balance.

Insufficient Mobvoi account balance. Change the timbre or contact technical support.

MSS.20050040

Invalid text.

The answer text cannot be read.

MSS.20050029

TTS access configuration not found.

Check whether the AK and SK of the purchased third-party timbre have been configured.

MSS.20051001

This text contains a word that is too long.

The answer text cannot be read.

MSS.20050064

Unsupported text language.

This timbre does not support this language. Check the timbre configuration.

MSS.47000001

Error.

Contact technical support.

MSS.47000002

Inference service error: {0}

Contact technical support.

MSS.47000003

Task preparation failed: {0}

Contact technical support.

MSS.47000004

Inference model creation failed: {0}

Contact technical support.

MSS.47000005

Join the room as a worker failed: {0}

Contact technical support.

MSS.47000006

Administrator service error: {0}

Try again. If the fault persists, contact technical support.

MSS.47000007

Task stopped by an administrator command.

Task closed. Start a new task.

MSS.47000009

FSM status {0} timed out.

Try again. If the fault persists, contact technical support.

MSS.47000010

ICS service error: {0}

Try again. If the fault persists, contact technical support.

MSS.47000011

Empty RTSA room.

Try again. If the fault persists, contact technical support.

MSS.47000012

RTSA reported that the worker leaves the room. Reason: {0}

Try again. If the fault persists, contact technical support.

MSS.47000013

Model file download failed.

Check whether the avatar asset file exists. If not, replace the avatar model. If yes, contact technical support.

MSS.47000014

Background file download failed.

Check whether the background image asset file exists. If not, replace the background. If yes, contact technical support.

MSS.47000015

Join the room as a worker timed out.

Try again. If the fault persists, contact technical support.

MSS.47000016

The pre-processing task of joining a room failed.

Try again. If the fault persists, contact technical support.

MSS.47000017

TTS prefetch task failed.

Try again. If the fault persists, contact technical support.

MSS.47000018

Invalid package format.

Invalid avatar model asset format. Change the asset format or contact technical support.

MSS.47000019

Too many entries in package: {0}

Try again. If the fault persists, contact technical support.

MSS.47000020

Package too large: {0}

Try again. If the fault persists, contact technical support.

MSS.47000021

File in the package too large: {0}

Try again. If the fault persists, contact technical support.

MSS.47000022

Unexpected directory in the package.

Try again. If the fault persists, contact technical support.

MSS.47000023

Invalid entry name in the package: {0}

Try again. If the fault persists, contact technical support.

MSS.47000024

Invalid resource file name.

Try again. If the fault persists, contact technical support.

MSS.47000025

Invalid task parameter: {0}

Contact technical support.

MSS.47000027

FSM status error.

Try again. If the fault persists, contact technical support.

MSS.47000029

TTS conversion failed.

The virtual avatar is thinking. Please continue with your question.

MSS.47002000

Try again or contact technical support.

Try again. If the fault persists, contact technical support.

MSS.47002001

Try again or contact technical support.

Try again. If the fault persists, contact technical support.

MSS.47002002

Try again or contact technical support.

Try again. If the fault persists, contact technical support.

MSS.47010040

Too many concurrent intelligent interaction tasks.

Too many concurrent intelligent interaction tasks.

MSS.47010046

Authentication using a one-off authentication code failed.

Authentication using a one-off authentication code failed.

MSS.47010047

Too many failures of authentication using a one-off authentication code. This operation is not allowed currently.

Too many failures of authentication using a one-off authentication code. This operation is not allowed currently.

MSS.47010063

No permission to view dialog information. Check whether the operation is correct or contact technical support.

View dialog information of the current tenant.

MSS.47010065

Connection lost. Refresh the page.

Use a valid task ID or contact technical support.

MSS.47010066

Frequently asked question does not exist. No action is required.

Use a valid frequently asked question ID for query or check whether the frequently asked question is correctly configured.

MSS.47010100

Internal error.

Internal error. Contact technical support.

MSS.47010101

Message parsing failed.

Message parsing failed. Contact technical support.

MSS.47010102

Starting the dialog failed. The robot ID is empty.

Starting the dialog failed. The robot ID is empty. Contact technical support.

MSS.47010103

Dialog request failed. This operation is not supported.

Dialog request failed. This operation is not supported. Contact technical support.

MSS.47010104

The connection to the third-party app timed out.

The connection to the third-party app timed out.

MSS.47010105

Invalid authentication token. Please try again.

Use a valid token.

MSS.47010106

Establish session failed because parameters are invalid. Check whether the operation is correct or contact technical support.

The request for establishing a dialog connection must contain correct parameter information.

MSS.47010107

Error information returned by the third-party app.

Error information returned by the third-party app.

MSS.47010109

Starting the dialog failed. The dialog is not in the status of waiting for connection.

The dialog is not in the status of waiting for connection and cannot be started. Contact technical support.

MSS.47010111

Starting the dialog failed and disconnected from the worker.

Starting the dialog failed and disconnected from the worker. Contact technical support.

MSS.47010119

Try again. If the error persists for a long time, contact technical support.

MSS.47010120

The quota of authorized iFLYTEK interactions is insufficient.

The quota of authorized iFLYTEK interactions is insufficient. Please contact the iFLYTEK customer service.

MSS.47010121

The number of tokens for iFLYTEK interactions is insufficient.

The number of tokens for iFLYTEK interactions is insufficient. Please contact the iFLYTEK customer service.

MSS.47010122

Internal RPC communication failure.

Internal error. Refresh the page and try again.

MSS.47010124

AIUI configuration authentication failed

AIUI authentication failed. Contact the administrator.

MSS.47010125

Spark authentication failed.

Spark authentication failed. Contact the administrator.

MSS.47010126

The number of Mobvoi questions or the word number quota is insufficient.

The number of Mobvoi questions or the token quota is insufficient. Check the quota.

MSS.47010127

Mobvoi authentication failed.

Mobvoi authentication failed. Ensure that the AppKey and AppSecret are correct.

MSS.47010128

Invalid Mobvoi role ID.

Invalid Mobvoi role ID.

MSS.47010130

The third-party language model is empty.

Configure the third-party language model correctly.

MSS.47010131

The third-party language model URL is empty.

Configure the third-party language model URL correctly.

MSS.47010134

The third-party language model URL is invalid.

Configure the third-party language model URL correctly.

MSS.47010136

Contact the administrator to check whether the iFLYTEK app has created a scene in the corresponding language.

Check whether the iFLYTEK app has created a scene in the corresponding language.

MSS.47010141

SIS authorization error. Contact your administrator.

SIS authorization error. Contact the administrator.

MSS.47010143

Speech recognition unavailable for this language. Try with another language.

Speech recognition unavailable for this language. Try with another language.

MSS.47010144

Switch to the text mode and try again.

Switch to the text mode for interaction and try again.

MSS.47010145

Too many characters input. Shorten the text.

Too many characters input. Shorten the text.

MSS.47010146

No content entered.

Enter some content.

MSS.47010147

Stop the virtual avatar from replying or wake it up before asking a new question.

The virtual avatar is answering or hibernating. Please interrupt the answer or wake up the virtual avatar before asking a new question.

MSS.47010148

Invalid mode.

This mode is invalid and cannot be switched to.

MSS.47010150

Too many concurrent questions for Mobvoi. Try again later or contact technical support to increase the quota.

Too many concurrent questions for Mobvoi. Try again later or contact technical support to increase the quota.

MSS.47010151

Too many log files to upload. Try again later.

Too many log files to upload. Try again later.

MSS.47010152

Invalid extended parameter. Carry a valid one.

Invalid extended parameter. Carry a valid one.

MSS.47015005

Too many WebSocket connections. Contact technical support.

Too many WebSocket connections established for a single tenant.

MSS.47015006

Too many WebSocket connections. Contact technical support.

Too many WebSocket connections established.

MSS.47015008

iFLYTEK Spark model you configured does not match the selected application type.

iFLYTEK Spark model you configured does not match the selected application type.

MSS.47015009

AIUI application you configured does not match the selected application type.

AIUI application you configured does not match the selected application type.

MSS.47015010

Selected application type not supported. Check the selected application type or control mode.

Selected application type not supported. Check the selected application type or control mode.

MSS.47015011

Empty media service address. Contact technical support to locate and rectify the fault.

Empty media service address. Contact technical support to locate and rectify the fault.

MSS.47015012

Media negotiation failed. Contact technical support to locate and rectify the fault.

Media negotiation failed. Contact technical support to locate and rectify the fault.

MSS.47015014

There is ongoing text control.

There is ongoing text control. Please wait.

MSS.47015015

SIS frozen.

SIS is unavailable due to arrears. Contact the administrator.

MSS.47015016

Text used for virtual avatar control is too long.

Text used for virtual avatar control cannot exceed 500 characters.

MSS.47015017

Unsupported by a third-party large model that controls the virtual avatar. Try with the control API.

This operation is not supported by a third-party large model that controls the virtual avatar. Try with the control API.

90000001

SDK internal error.

Internal error. Contact technical support.

90000004

Message response timed out.

Message response timed out. Please contact technical support.

90000005

Invalid parameter.

Invalid parameter. For details, see the API documentation.

90100001

-

Invalid operation. The user status is incorrect.

90100002

enumerateDevices unsupported.

The browser does not support the enumerateDevices method. Check whether HTTPS is used for access or use another browser.

90100003

No available devices.

No available devices. Check whether the device is ready.

90100004

No available video input devices.

No available camera devices. Check whether the video capture device is ready.

90100005

No available audio input devices.

No available audio input devices. Check whether the audio capture device is ready.

90100006

No available audio output devices.

No available audio output devices.

90100007

Room status error.

The room status is incorrect. Check whether you have joined the room.

90100008

The WebSocket connection status is not Connected.

No WebSocket connections. Check the WebSocket connection.

90100009

Obtaining the delivered configuration failed.

Obtaining the delivered configuration failed. Contact technical support.

90100010

Publishing the response failed.

Publishing the response failed. Contact technical support.

90100011

Service unavailable in this region.

Server address not found. Contact technical support.

90100012

WebSocket connection timed out.

WebSocket connection timed out. Contact technical support.

90100013

Re-establishing the WebSocket connection timed out.

Re-establishing the WebSocket connection timed out. Contact technical support.

90100014

The WebSocket connection is not enabled.

The WebSocket connection is not enabled. Contact technical support.

90100015

The WebSocket connection status is not Idle and the operation is interrupted.

WebSocket connection force disabled. The possible cause is that the user leaves the meeting or reconnects to the meeting.

90100016

WebSocket connection error.

WebSocket connection error. It is a proactive disconnection by the server.

90100017

Capture failed because there is no permission.

Capture failed because the audio device is not granted the permission. Grant the microphone the access permission.

90100018

Capture failed due to invalid constraint parameter.

Capture failed because the audio capture device does not support the configured capture constraints.

90100019

Capture failed because the device requesting capture is not found.

Capture failed because the device requesting capture is not found. You are advised to ask the user to check whether the microphone required for the call is ready before the call starts.

90100020

Capture failed. The possible cause is that the device is being used by another application.

Capture failed. The possible cause is that the device is being used by another application. Check the usage status of the device. You are advised to give a prompt message indicating that the microphone cannot be accessed temporarily, and ask the user to ensure that other applications are not requesting for accessing the microphone and try again.

90100021

The user did not interact with the document first. Please trigger it by gesture.

Playback is not allowed.

90100022

The user role does not have the permission.

The user role does not have the permission. Check the user role.

90100023

Invalid SDP of the answer.

SDP negotiation error. Contact technical support.

90100024

Upstream media unsupported.

The browser does not support media capture.

90100025

Unsupported by the browser.

Unsupported by the browser. Upgrade the browser or use another browser.

90100026

Establishing the media connection failed. Switch to another network and try again.

Establishing the media connection failed. Switch to another network and try again.

90100029

Room stream paused.

Room audio paused.

90100030

Signature expired.

The signature has expired.

90100031

Invalid signature.

Invalid signature.

90100032

Window or navigator error.

The browser window or navigator is abnormal. Upgrade the browser or use a new one.

90100033

The kernel version of Google Chrome is earlier than 67.

The kernel version of Google Chrome is earlier than 67. Upgrade the browser or use a new one.

90100034

WebSocket component missing.

Insufficient WebSocket capability of the browser. Upgrade the browser or use a new one.

90100035

RTCPeerConnection does not support AVC encoders.

WebRTC does not support remote image rendering. Upgrade the browser or use a new one.

90100036

RTCPeerConnection does not support AVC decoders.

WebRTC does not support local video transmission. Upgrade the browser or use a new one.

90100037

This model is not in the whitelist and does not support the browser.

This model does not support the WeChat browser.

90100100

Internal server error.

Internal server error. Contact technical support.

90100200

Internal server error.

Internal server error. Contact technical support.

90100600

Internal server error.

Internal server error. Contact technical support.

999000001

-

Network error. Check the network connection, refresh the page, and try again.

999000002

-

The task status is abnormal. Refresh the page and try again.

999100001

-

Internal error. Refresh the page and try again.

999100002

-

Internal error. Refresh the page and try again.

999100003

-

The user has joined the room elsewhere. Refresh the page and try again.

999100004

-

Audio device error. Check whether the device exists or is authorized to use.

999100005

-

The current dialog has ended or been canceled. Refresh the page to join the dialog again.

999100006

-

The current dialog has ended or been canceled. Refresh the page to join the dialog again.

999100007

-

The RTC is not initialized. Contact technical support.

999200001

-

Network error. Check the network and try again.

999200002

-

Network error. Check the network and try again.

999200003

-

The WebSocket connection is abnormal. Please try again later.

999200004

-

Network error of the WebSocket connection. Check the network and try again.

999200005

-

You have joined the room elsewhere. Refresh the page and try again.

999300001

-

The SDK mount node does not exist. Check the parameters.

999300002

-

Invalid parameter.

999400001

-

This operation is forbidden. Check the time of API calling.