Help Center/ MetaStudio/ FAQs/ Billing/ Can I Re-Generate My MetaStudio Avatar Image/Voice Without Using Additional Resources?
Updated on 2025-08-22 GMT+08:00

Can I Re-Generate My MetaStudio Avatar Image/Voice Without Using Additional Resources?

If the generated avatar image or voice is below expectations, try the following steps. For example, here is how to address common avatar image modeling issues:

  • If the quality of the materials used for avatar image modeling is low, the administrator will dial the mobile number you provided when submitting the training task. You can resubmit the video used for virtual avatar image training after the administrator rejects the task. Before the image modeling task is complete, the required resources remain in use and the quota is not deducted.
  • The quota will be deducted after the image modeling task is complete. Generally, retraining is allowed only when there is a service issue. If there is any software issue, submit a service ticket and provide the avatar modeling task ID and reason for retraining. Once approved, your retraining request will be handled.