Help Center/ MetaStudio/ User Guide/ Purchase Guide/ Renewing a Resource Package
Updated on 2025-08-25 GMT+08:00
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Renewing a Resource Package

If auto-renewal is not enabled for the purchased package but you need to use the created voice or image asset after it expires, please follow this section to renew the package.

When viewing and using image or voice assets, you can follow the reminder of expiration and renewal to renew your resource packages. You can also use any of the following methods for renewal.

Notes

  • When a resource package is about to expire, a notification will be sent to remind the user of renewal.
  • No discount is provided for resource package renewal.

Prerequisites

You have purchased at least one resource package by referring to Purchasing Yearly-billed MetaStudio Resources.

Renewal Method 1

  1. Log in to the MetaStudio console and go to the Overview page.
  2. In the navigation pane, choose My Resources.
  3. Click Renew in the Operation column of the desired resource to go to the resource renewal page.
  4. Configure package parameters as prompted.
  5. Confirm the configuration, click Pay, and then complete the payment.

Renewal Method 2

  1. Log in to the MetaStudio console and go to the Overview page.
  2. Click Go to MetaStudio Console to go to the MetaStudio console.
  3. In the navigation pane, choose Assets > My Models.
  4. Select the Virtual Humans tab, move the cursor to the desired avatar card, and click Renew to go to the resource renewal page.
  5. Configure package parameters as prompted.
  6. Confirm the configuration, click Pay, and then complete the payment.

Renewal Method 3

  1. Log in to the MetaStudio console and go to the Overview page.
  2. Click Billing on the top navigation bar to go to the Overview page of Billing Center.
  3. In the navigation pane, choose Orders > Renewals to go to the Renewals page.
  4. In the Manual Renewals tab, find the desired resource package and click Renew or More > Enable Auto-Renewal in the Operation column on the right.
  5. Configure package parameters as prompted.
  6. Confirm the configuration, click Pay, and then complete the payment.
Parent topic: Purchase Guide