Compute
Elastic Cloud Server
Huawei Cloud Flexus
Bare Metal Server
Auto Scaling
Image Management Service
Dedicated Host
FunctionGraph
Cloud Phone Host
Huawei Cloud EulerOS
Networking
Virtual Private Cloud
Elastic IP
Elastic Load Balance
NAT Gateway
Direct Connect
Virtual Private Network
VPC Endpoint
Cloud Connect
Enterprise Router
Enterprise Switch
Global Accelerator
Management & Governance
Cloud Eye
Identity and Access Management
Cloud Trace Service
Resource Formation Service
Tag Management Service
Log Tank Service
Config
OneAccess
Resource Access Manager
Simple Message Notification
Application Performance Management
Application Operations Management
Organizations
Optimization Advisor
IAM Identity Center
Cloud Operations Center
Resource Governance Center
Migration
Server Migration Service
Object Storage Migration Service
Cloud Data Migration
Migration Center
Cloud Ecosystem
KooGallery
Partner Center
User Support
My Account
Billing Center
Cost Center
Resource Center
Enterprise Management
Service Tickets
HUAWEI CLOUD (International) FAQs
ICP Filing
Support Plans
My Credentials
Customer Operation Capabilities
Partner Support Plans
Professional Services
Analytics
MapReduce Service
Data Lake Insight
CloudTable Service
Cloud Search Service
Data Lake Visualization
Data Ingestion Service
GaussDB(DWS)
DataArts Studio
Data Lake Factory
DataArts Lake Formation
IoT
IoT Device Access
Others
Product Pricing Details
System Permissions
Console Quick Start
Common FAQs
Instructions for Associating with a HUAWEI CLOUD Partner
Message Center
Security & Compliance
Security Technologies and Applications
Web Application Firewall
Host Security Service
Cloud Firewall
SecMaster
Anti-DDoS Service
Data Encryption Workshop
Database Security Service
Cloud Bastion Host
Data Security Center
Cloud Certificate Manager
Edge Security
Managed Threat Detection
Blockchain
Blockchain Service
Web3 Node Engine Service
Media Services
Media Processing Center
Video On Demand
Live
SparkRTC
MetaStudio
Storage
Object Storage Service
Elastic Volume Service
Cloud Backup and Recovery
Storage Disaster Recovery Service
Scalable File Service Turbo
Scalable File Service
Volume Backup Service
Cloud Server Backup Service
Data Express Service
Dedicated Distributed Storage Service
Containers
Cloud Container Engine
SoftWare Repository for Container
Application Service Mesh
Ubiquitous Cloud Native Service
Cloud Container Instance
Databases
Relational Database Service
Document Database Service
Data Admin Service
Data Replication Service
GeminiDB
GaussDB
Distributed Database Middleware
Database and Application Migration UGO
TaurusDB
Middleware
Distributed Cache Service
API Gateway
Distributed Message Service for Kafka
Distributed Message Service for RabbitMQ
Distributed Message Service for RocketMQ
Cloud Service Engine
Multi-Site High Availability Service
EventGrid
Dedicated Cloud
Dedicated Computing Cluster
Business Applications
Workspace
ROMA Connect
Message & SMS
Domain Name Service
Edge Data Center Management
Meeting
AI
Face Recognition Service
Graph Engine Service
Content Moderation
Image Recognition
Optical Character Recognition
ModelArts
ImageSearch
Conversational Bot Service
Speech Interaction Service
Huawei HiLens
Video Intelligent Analysis Service
Developer Tools
SDK Developer Guide
API Request Signing Guide
Terraform
Koo Command Line Interface
Content Delivery & Edge Computing
Content Delivery Network
Intelligent EdgeFabric
CloudPond
Intelligent EdgeCloud
Solutions
SAP Cloud
High Performance Computing
Developer Services
ServiceStage
CodeArts
CodeArts PerfTest
CodeArts Req
CodeArts Pipeline
CodeArts Build
CodeArts Deploy
CodeArts Artifact
CodeArts TestPlan
CodeArts Check
CodeArts Repo
Cloud Application Engine
MacroVerse aPaaS
KooMessage
KooPhone
KooDrive
Help Center/ Billing Center/ User Guide/ Overview/ Message Receiving and Management

Message Receiving and Management

Updated on 2024-11-26 GMT+08:00

Messages for Yearly/Monthly Resources

Table 1 Messages for yearly/monthly resources

When to Notify

Type

Description

Resources are about to expire.

Product resource to expire

  • For resources in Manual Renewals, you will be notified 15, 7, 3, and 1 days before the expiration date.
  • For resources in Renewals Canceled, you will be notified 3 days before the expiration date.
  • For resources in Auto-Renewals and Pay-per-Use After Expiration, you will not be notified.
  • For resource packages, reserved instances (RIs), and savings plans, you will be notified 15, 7, 3, and 1 days before the expiration date.

Resources are about to be frozen.

To be frozen

You will be notified on the first day your resources expire and 3 days, and 1 day before your resources are frozen.

Resources are about to be released.

To be released

You will be notified on the first day your resources are frozen, and 14, 7, 3, and 1 days before your resources are deleted.

Auto-renewal is enabled.

Product auto-renewed

You will be notified of a successful auto-renewal.

Auto-renewal failure

Auto-renewal is initiated 7 days before the expiration date. If auto-renewal fails, you will be notified 5, and then 2 days before the expiration or freezing date, on the expiration or freezing date, 6, and then 2 days before the release date, and you will receive a final notification on the day the resources are released.

Resources have been released or unsubscribed from.

Product resource released

You will be notified when the resources are unsubscribed from or released.

Resources are provisioned.

Created or enabled

You will be notified of resources provisioned within one hour.

If your resources are about to expire, to be frozen, or to be released on the same day, you will be notified of renewals only once.

Messages for Pay-per-Use Resources

If your expenditure quota is reached and you do not submit payment in a timely manner, or contact your account manager to increase the quota, the resources under your account enter a grace period and then, after that, a retention period. During the period, you will receive notifications requesting payment. After the retention period ends, the resources will be released.

Table 2 Messages for pay-per-use resources

When to Notify

Type

Description

The expenditure quota is insufficient.

Account balance

After your quota usage reaches 80%, you will be notified once every hour and three consecutive times at most.

Resources are about to be frozen.

To be frozen

After your quota is used up, the resources under your account enter the grace period. After the grace period ends, they will be frozen.

You will be notified 15, 7, 3, and 1 days before your resources are frozen.

Resources are about to be released.

To be released

If you do not pay before the grace period ends, the resources under your account enter the retention period. After the retention period ends, they will be released.

You will be notified 15, 7, 3, and 1 days before your resources are released.

Message Management Settings

  1. You can receive messages via SMS, email, in-app message, WeCom robot, DingTalk, and Feishu robot. If necessary, you can log in to the Message Center to change how you receive messages. For details, see How Do I Manage Message Receiving?.
  2. If you want to receive fewer messages or do not want to receive any messages at all, you can also configure it in the Message Center by referring to How Can I Stop Receiving Messages?.

We use cookies to improve our site and your experience. By continuing to browse our site you accept our cookie policy. Find out more

Feedback

Feedback

Feedback

0/500

Selected Content

Submit selected content with the feedback