Help Center/ Billing Center/ User Guide/ Overview/ Message Receiving and Management
Updated on 2024-11-26 GMT+08:00
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Message Receiving and Management

Messages for Yearly/Monthly Resources

Table 1 Messages for yearly/monthly resources

When to Notify

Type

Description

Resources are about to expire.

Product resource to expire
  • For resources in Manual Renewals, you will be notified 15, 7, 3, and 1 days before the expiration date.
  • For resources in Renewals Canceled, you will be notified 3 days before the expiration date.
  • For resources in Auto-Renewals and Pay-per-Use After Expiration, you will not be notified.
  • For resource packages, reserved instances (RIs), and savings plans, you will be notified 15, 7, 3, and 1 days before the expiration date.

Resources are about to be frozen.

To be frozen

You will be notified on the first day your resources expire and 3 days, and 1 day before your resources are frozen.

Resources are about to be released.

To be released

You will be notified on the first day your resources are frozen, and 14, 7, 3, and 1 days before your resources are deleted.

Auto-renewal is enabled.

Product auto-renewed

You will be notified of a successful auto-renewal.

Auto-renewal failure

Auto-renewal is initiated 7 days before the expiration date. If auto-renewal fails, you will be notified 5, and then 2 days before the expiration or freezing date, on the expiration or freezing date, 6, and then 2 days before the release date, and you will receive a final notification on the day the resources are released.

Resources have been released or unsubscribed from.

Product resource released

You will be notified when the resources are unsubscribed from or released.

Resources are provisioned.

Created or enabled

You will be notified of resources provisioned within one hour.

If your resources are about to expire, to be frozen, or to be released on the same day, you will be notified of renewals only once.

Messages for Pay-per-Use Resources

If your expenditure quota is reached and you do not submit payment in a timely manner, or contact your account manager to increase the quota, the resources under your account enter a grace period and then, after that, a retention period. During the period, you will receive notifications requesting payment. After the retention period ends, the resources will be released.

Table 2 Messages for pay-per-use resources

When to Notify

Type

Description

The expenditure quota is insufficient.

Account balance

After your quota usage reaches 80%, you will be notified once every hour and three consecutive times at most.

Resources are about to be frozen.

To be frozen

After your quota is used up, the resources under your account enter the grace period. After the grace period ends, they will be frozen.

You will be notified 15, 7, 3, and 1 days before your resources are frozen.

Resources are about to be released.

To be released

If you do not pay before the grace period ends, the resources under your account enter the retention period. After the retention period ends, they will be released.

You will be notified 15, 7, 3, and 1 days before your resources are released.

Message Management Settings

  1. You can receive messages via SMS, email, in-app message, WeCom robot, DingTalk, and Feishu robot. If necessary, you can log in to the Message Center to change how you receive messages. For details, see How Do I Manage Message Receiving?.
  2. If you want to receive fewer messages or do not want to receive any messages at all, you can also configure it in the Message Center by referring to How Can I Stop Receiving Messages?.
Parent topic: Overview