Resource Suspension and Release

If your yearly/monthly subscriptions have expired but not been renewed, or you are in arrears due to insufficient balance, your resources enter a grace period. If the renewal is still not completed or the outstanding amount is not paid off when the grace period ends, the resources enter a retention period, during which the resources will be suspended. If the renewal is still not completed or the outstanding amount is still not paid off when the retention period ends, the stored data will be deleted and the cloud service resources will be released.

• A grace period is the time for you to renew yearly/monthly subscriptions or for you to settle outstanding amount caused by insufficient balance. During this period, you cannot use some pay-per-use resources, and new services are blocked. The grace period for Huawei Cloud (International) is 15 days long.
• A retention period is the phase your resources will enter if your yearly/monthly subscriptions remain unrenewed or any outstanding amounts for pay-per-use resources are still unpaid when the grace period ends. During this period, the resources cannot be used, but the resource data stored will be retained. The retention period for Huawei Cloud (International) is 15 days long.

For details about the grace period and retention period for Message & SMS products, refer to the specific product documentation.

For certain payment methods, Huawei Cloud has the right to review and adjust the expenditure quota, grace period, and retention period based on your historical expenditures, and payment records. The grace period will be changed as needed. It may be changed to zero days, meaning no grace period will apply. For details about the expenditure quota, see Viewing the Expenditure Quota.